
Overseas Operations Manager, P2P at OKX
Hong Kong, Hong Kong SARFull-timeUser Risk ManagementPosted about 2 months ago
About the Role
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<h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2>
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<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div>
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<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div>
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<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div>
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<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div>
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<h2 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h2>
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<div class="ace-line ace-line old-record-id-doxlg4m7mXGTFELoQKhK6JNkHLc">We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets.</div>
<div class="ace-line ace-line old-record-id-doxlg4m7mXGTFELoQKhK6JNkHLc"> </div>
<div class="ace-line ace-line old-record-id-doxlgpu93iY3xky40ln0hpxyNCe">This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges and can independently formulate expansion strategies while delivering measurable growth outcomes.</div>
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<h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What You’ll Be Doing</strong><strong> </strong></h2>
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<h4 class="heading-3 ace-line old-record-id-doxlgCgQ9JtqeZOTMWjHKBxlnLq">Market Expansion & Growth Strategy</h4>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-doxlgbN206eCW4ExzEuoEWGI7Hh" data-list="bullet">
<div>Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgzBg0j4dbvKu0KyxKTMAzTn" data-list="bullet">
<div>Monitor regional regulatory developments and assess their impact on P2P business models</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgT3DekTCndlpBIeZRyGSmQd" data-list="bullet">
<div>Continuously adjust market strategy based on competitive landscape and market shifts</div>
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</ul>
<h4 class="heading-3 ace-line old-record-id-doxlghq8cGjLAV4IUk9kw6nBAbd">P2P Merchant & Ecosystem Management</h4>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-doxlgop4VzAMDrtIBfR8GwHCSvd" data-list="bullet">
<div>Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures</div>
</li>
<li class="ace-line ace-line old-record-id-doxlg5BWoLibiCQ2lvuTQ8RWvvb" data-list="bullet">
<div>Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness</div>
</li>
<li class="ace-line ace-line old-record-id-doxlg2CkGf1F6j6v2pBHqRYpYgy" data-list="bullet">
<div>Improve completion rate, trading efficiency, and dispute resolution performance</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgHxrr3Y0GVephtgAWtmjYOe" data-list="bullet">
<div>Develop structured management frameworks for regional merchant operations</div>
</li>
</ul>
<h4 class="heading-3 ace-line old-record-id-doxlgzDtDdbGKOzWHEX0rSuzawe">Operational Optimization & Cross-Functional Collaboration</h4>
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<li class="ace-line ace-line old-record-id-doxlgE03FimS3kqUZ9JYU42wRUd" data-list="bullet">
<div>Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgLWt9KoXDkksdyarJWMMJ4g" data-list="bullet">
<div>Provide structured feedback on product gaps, user pain points, and regional behavioral differences</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgIHEkIy9rAZgVedT86NGQ4d" data-list="bullet">
<div>Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling</div>
</li>
</ul>
<h4 class=" old-record-id-doxlgJBr3icwOiUTNLDKVrUu2ge" data-type="divider">Data Monitoring & Competitive Intelligence</h4>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-doxlgmJEzx0YCmkNfhTSec7AhUb" data-list="bullet">
<div>Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgxzSaHm10R6iFl7bb4b2Z5b" data-list="bullet">
<div>Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgALLt9NGOktaf7YPR2NP9rc" data-list="bullet">
<div>Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses</div>
</li>
</ul>
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<h2 class="heading-2 ace-line old-record-id-ZvAmdvgIGoKyiHxjBTiu68Kcs9d"><strong>What We Look For In You </strong></h2>
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<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-doxlgAB79vwRkvKbVTMy1JdY8yb" data-list="bullet">
<div>5+ years of experience in platform operations; crypto / Web3 experience strongly preferred</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgbafhWntgz2ZxVgalBLKOdf" data-list="bullet">
<div>Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgeFX04EefsG8lSzEQ8mtfrg" data-list="bullet">
<div>Experience at major exchanges (Binance / Bybit / Bitget preferred)</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgAKCzgp4tHXVc7Qs0IaSk8e" data-list="bullet">
<div>Strong understanding of:</div>
<ul class="list-bullet2">
<li class="ace-line ace-line old-record-id-doxlg6ghGcmySxZBm3YHzX1fadh" data-list="bullet">
<div>P2P liquidity dynamics and spread formation</div>
</li>
<li class="ace-line ace-line old-record-id-doxlg2uVPJNGBS7ayRO7UE0myKd" data-list="bullet">
<div>Regional payment systems (bank transfers, local e-wallets, alternative rails)</div>
</li>
</ul>
</li>
<li class="ace-line ace-line old-record-id-doxlgPVr5x2KzglLoHnd0UhLBtg" data-list="bullet">
<div>Proven ability to adapt operational strategy based on market and competitive changes</div>
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<li class="ace-line ace-line old-record-id-doxlgSSq2NOakHiK9BzKnHuHMid" data-list="bullet">
<div>Strong analytical skills with data-driven decision-making capability</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgTLWQQLJUdxMTwKwQXpYRuh" data-list="bullet">
<div>Excellent cross-functional collaboration skills</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgC35x4QFO5RjmvCEMXOWbyf" data-list="bullet">
<div>Fluent in English; Chinese or other regional languages are a plus</div>
</li>
</ul>
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<h2 class="heading-2 ace-line old-record-id-DiLSdqfwUoKOraxakB6uGEomsXl"><strong>Nice to Haves</strong></h2>
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<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-doxlgrNNMAWORb9Cz2r4O8jg2Lh" data-list="bullet">
<div>Experience managing regional teams, community contributors, or local operators</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgGWSuhOoDL6a4rdkJFMykFc" data-list="bullet">
<div>Strong understanding of overseas P2P fraud patterns and payment risks</div>
</li>
<li class="ace-line ace-line old-record-id-doxlgB4ZXJYyW9D5qr6ekgbdQ4d" data-list="bullet">
<div>Ability to independently articulate structural differences between regional P2P markets</div>
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</ul>
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<h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>Perks & Benefits </strong></h2>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-XvQudJ7z0ouSnuxOibouMkKzsCc" data-list="bullet">
<div>Competitive total compensation package</div>
</li>
<li class="ace-line ace-line old-record-id-GAzBdJXxLo291PxrthXurPeds4g" data-list="bullet">
<div>L&D programs and Education subsidy for employees' growth and development</div>
</li>
<li class="ace-line ace-line old-record-id-CKPxdgHeoosenzxCpV2uV32ysz0" data-list="bullet">
<div>Various team building programs and company events</div>
</li>
<li class="ace-line ace-line old-record-id-XjPSdIa92oGeLox9Qo9uejVEs4c" data-list="bullet">
<div>Wellness and meal allowances </div>
</li>
<li class="ace-line ace-line old-record-id-CS34dAJCDoMDHxx95pZu43yjsxB" data-list="bullet">
<div>Comprehensive healthcare schemes for employees and dependants</div>
</li>
<li class="ace-line ace-line old-record-id-Uqtsd4bN8oaHt7xyPlYuxmfcsob" data-list="bullet">
<div>More that we love to tell you along the process!</div>
</li>
</ul>
</div>
</div>
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<div class="ace-line ace-line old-record-id-X967dTS3do9XcVxLzZWlUMUggSc"><em>Disclaimer: Please note that Hong Kong is a group-level service hub, and </em><em>OKX</em><em> does not carry on a business of operating a virtual asset trading platform in Hong Kong.</em></div>
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</div>
</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
</div>
<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>
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