
Senior Operations Manager, P2P at OKX
Hong Kong, Hong Kong SARFull-timeUser Risk ManagementPosted about 15 hours ago
About the Role
<h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2>
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<div class="ace-line ace-line old-record-id-BZOXd1qk6or9H8xOiGouBL10sbf">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div>
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<div class="ace-line ace-line old-record-id-OEJhdcY7loNBknxhEAEuFVwcsxm">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div>
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<div class="ace-line ace-line old-record-id-FFLidDdsbo0jBmxLNmKuAA9asNe">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div>
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<div class="ace-line ace-line old-record-id-Gkm1dHIWkoUQdjxTkILuLxavsZb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div>
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<h2 class="heading-2 ace-line old-record-id-doxlg3mcORF1NVAJz6k4p0Ttqnm">What You'll Do</h2>
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<li class="ace-line ace-line old-record-id-Fodtd0zPio4oK7xkRHqlQXV3g0b" data-list="bullet">
<div>Design and develop strategies and product enhancements for the global P2P business (ex-Hong Kong) to align with business growth objectives and drive their implementation.</div>
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<div>Establish effective growth strategies by integrating real business scenarios with data analysis; gain in-depth understanding of global P2P market characteristics, address user needs and pain points across each market, and enhance product usability and overall user experience.</div>
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<div>Build a user risk control and quality management system, establish standardized user operations mechanisms, identify high-risk user profiles through effective risk control strategies, and drive the refinement and upgrade of risk control models.</div>
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<div>Maintain strong data sensitivity and establish a comprehensive business funnel data analysis framework; stay current with industry and market trends, continuously produce analytical reports and actionable strategies, and provide guidance for product upgrades and business direction.</div>
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<div>为非香港全球P2P业务设计和制定符合业务发展的策略和技术功能,并推进落地执行;</div>
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<div>建立有效的业务增长策略,能够结合业务实际场景和数据分析进行综合应用;同时深入了解全球P2P市场的特性,解决每个市场用户需求和痛点,打造产品易用性和用户体验;</div>
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<div>搭建用户风控和质量管理体系,建立标准化的用户运营机制,通过有效的风控策略识别出高危用户特征,驱动风控模型完善与升级;</div>
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<div>对数据保持敏感性,建立完善的业务漏斗数据分析体系,能够快速了解行业市场动态,并持续输出分析报告和对应打法,为产品升级及业务方向提供指导性意见</div>
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<h2 class="heading-2 ace-line old-record-id-doxlgaXTwEfSvi4pYESWyVE9IMc">Who You Are</h2>
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<div>Bachelor's degree or above; candidates with 7+ years of experience in internet finance, blockchain, or digital currency-related industries are preferred, as are those with extensive operations management experience and exposure to multiple global markets.</div>
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<div>Proficiency in both Chinese and English as working languages.</div>
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<div>A strong hunger to grow, excellent industry acuity, deep frontline business involvement, highly proactive with ideas, drive, and the ability to execute.</div>
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<div>Strong logical thinking with exceptional strategic, analytical, and problem-solving skills; outstanding communication and coordination abilities, strong teamwork, a high sense of responsibility, and the ability to perform well under pressure.</div>
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<div>本科以上学历,7年以上互联网金融、区块链、数字货币相关行业从业经验者优先,有丰富的运营管理经验者优先,有全球诸多市场工作经验者优先;</div>
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<div>中文、英文都能作为工作语言;</div>
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<div>保持饥饿感,优秀的行业敏感度,深入业务一线,主动性强,有想法有动力且可落实;</div>
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<div>逻辑思维能力强,具备很强的策略思考、分析和问题解决能力,突出的沟通协调能力、团队协作能力,责任感和抗压能力强</div>
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<h2 class="ace-line ace-line old-record-id-Er2NdBeF8ogdRZx79niljr9ngRb"><strong>Perks & Benefits</strong></h2>
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<div>Competitive total compensation package</div>
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<div>L&D programs and Education subsidy for employees' growth and development</div>
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<div>Various team building programs and company events</div>
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<div>Wellness and meal allowances</div>
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<div>Comprehensive healthcare schemes for employees and dependants</div>
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<div>More that we love to tell you along the process!</div>
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<div class="ace-line ace-line old-record-id-DhASdxJJQoZWhLxIzxXlZEbZgVc">Disclaimer: <em>Please note that Hong Kong is a group-level service hub, and </em><em>OKX</em><em> does not carry on </em><em>a</em><em> business of operating a virtual asset trading platform in Hong Kong.</em></div>
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</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
</div>
<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>
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