
Senior Operations Manager at OKX
Singapore, SingaporeFull-timeUser Risk ManagementPosted 5 days ago
About the Role
<div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh">
<div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false">
<div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db">
<div data-page-id="JAF7dFJcWoUusRx7RKkuM14BsYc" data-docx-has-block-data="false">
<div class="ace-line ace-line old-record-id-OqGZdUPi6oJlXzxlmNiu3gAmsVg">
<div data-page-id="V6OedkjJzouK9jxNIfuuhjt9sDc" data-docx-has-block-data="false">
<div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false">
<div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh">
<div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false">
<div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db">
<div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false">
<div data-page-id="JAF7dFJcWoUusRx7RKkuM14BsYc" data-docx-has-block-data="false">
<div class="ace-line ace-line old-record-id-OqGZdUPi6oJlXzxlmNiu3gAmsVg"><em>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.<br><br></em></div>
</div>
<h2 class="heading-2 ace-line old-record-id-doxuslsyQOGHoiYb47TiA1n51Th"><strong>Who We Are</strong></h2>
<div class="ace-line ace-line old-record-id-doxustOiFVk8C3Uy4rotl5Nem5f">
<div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-docx-has-block-data="false">
<div class="ace-line ace-line old-record-id-Q479dQIlZozY6cxcPNFuoY1rsxe">
<div class="rich-text-paragraph" data-eleid="27">
<div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb">
<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div>
<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div>
<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. </div>
<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> </div>
<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.<br><br>
<div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false">
<div class=" old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="ace-line ace-line old-record-id-doxusq2WnfR822THsuqUosdSzFu"> </div>
<h2 class="heading-2 ace-line old-record-id-doxus9qcafz8J9vhi3nwZgrckWg"><strong>About The Opportunity</strong></h2>
<h3 class="heading-2 ace-line old-record-id-doxushHxPgvpIV0pJrijghkWDWe"><strong>What You’ll Be Doing</strong></h3>
<ul class="ul1">
<li class="li1">Design and develop user acquisition, conversion, and retention strategies aligned with business growth objectives, centered around global P2P business user growth and trading volume targets, and drive their implementation.</li>
<li class="li1">Establish effective growth and conversion strategies by integrating real business scenarios with data analysis; gain in-depth understanding of global P2P market characteristics, address user needs and pain points across each market, and enhance product usability and overall user experience.</li>
<li class="li1">Build a user risk control and quality management system, establish standardized user operations mechanisms, identify high-risk user profiles through effective risk control strategies, and drive the refinement and upgrade of risk control models.</li>
<li class="li1">Maintain strong data sensitivity and establish a comprehensive business funnel data analysis framework; stay current with industry and market trends, continuously produce analytical reports and actionable strategies, and provide guidance for product upgrades and business direction.</li>
</ul>
<h3 class="heading-2 ace-line old-record-id-doxushHxPgvpIV0pJrijghkWDWe"><strong>What We Look For In You </strong></h3>
<ul class="ul1">
<li class="li1">Bachelor's degree or above; candidates with 7+ years of experience in internet finance, blockchain, or digital currency-related industries are preferred, as are those with extensive operations management experience and exposure to multiple global markets.</li>
<li class="li1">Proficiency in both Chinese and English as working languages.</li>
<li class="li1">A strong hunger to grow, excellent industry acuity, deep frontline business involvement, highly proactive with ideas, drive, and the ability to execute.</li>
<li class="li1">Strong logical thinking with exceptional strategic, analytical, and problem-solving skills; outstanding communication and coordination abilities, strong teamwork, a high sense of responsibility, and the ability to perform well under pressure.</li>
</ul>
<h2><strong>Perks & Benefits </strong></h2>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-Gb04dtjtMoHmldxfAjXuI6P4snC" data-list="bullet">
<div>Competitive total compensation package</div>
</li>
<li class="ace-line ace-line old-record-id-Gb04dtjtMoHmldxfAjXuI6P4snC" data-list="bullet">L&D programs and education subsidy for employees' growth and development</li>
<li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">
<div>Various team building programs and company events</div>
</li>
<li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">Wellness and meal allowances</li>
<li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">Comprehensive healthcare schemes for employees and dependants</li>
<li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">More that we love to tell you along the process!</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
</div>
<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>
Related Roles
Senior Operations Manager, P2P
OKX
Hong Kong, Hong Kong SAROverseas Operations Manager, P2P
OKX
Argentina (Remote); Brazil; El Salvador (Remote); Mexico (Remote); Remote Roles - LATAMRemoteOverseas Operations Manager (P2P)
OKX
Remote Roles - CISRemoteOverseas Operations Manager (P2P)
OKX
Remote Roles - CISRemoteOverseas Operations Manager (P2P)
OKX
Remote Roles - EMEARemoteOverseas Operations Manager (P2P)
OKX
Remote Roles - EMEARemote