Overseas Operations Manager, P2P at OKX

<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2> </div> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> </div> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="DFUMdbbE2oEGIjxdTRVlFEE3gag" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-SfTNdXdRLofZjexdGv9lcoUAgEb">Role Overview</h2> <div class="ace-line ace-line old-record-id-KC2ldnJUPoZbzLx1TvelnkMhgZb">We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across Latin America.&nbsp;</div> <div class="ace-line ace-line old-record-id-T4JLdgABMoaL5HxehDnlQThjgdd">This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes.</div> <div class="ace-line ace-line old-record-id-KnYZd8wNdoYDjvxLYSSlStMmgrc">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-IfpMdX6gvorEhKxvnNYlRAJ0gAg">Key Responsibilities</h2> <h3 class="heading-3">Market Expansion &amp; Growth Strategy:</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-KPmodZrVNoTv4fx5NbNlLRJCgmc" data-list="bullet"> <div>Develop and implement regional P2P expansion strategies across LATAM to ensure sustainable and stable business growth</div> </li> <li class="ace-line ace-line old-record-id-VCPld1va9orqAUxrXOflBe4YgpU" data-list="bullet"> <div>Monitor regional regulatory developments and assess their impact on P2P business models</div> </li> <li class="ace-line ace-line old-record-id-CQH2dIGayoyfydxfzeRldiLogvd" data-list="bullet"> <div>Continuously adjust market strategy based on competitive landscape and market shifts</div> </li> </ul> <h3 class="heading-3">P2P Merchant &amp; Ecosystem Management:</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-CoNhdfFQGoCBVbxMfkvlkwsjgxe" data-list="bullet"> <div>Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures</div> </li> <li class="ace-line ace-line old-record-id-H32adxdbsotS7qxx0REleMj0gnb" data-list="bullet"> <div>Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness</div> </li> <li class="ace-line ace-line old-record-id-IAaudU49CoTDK9x0AjdlwJ2agqb" data-list="bullet"> <div>Improve completion rate, trading efficiency, and dispute resolution performance</div> </li> <li class="ace-line ace-line old-record-id-HssOd8tBGoyjE6xSmVzl1sQcgtg" data-list="bullet"> <div>Develop structured management frameworks for regional merchant operations</div> </li> </ul> <h3 class="heading-3">Operational Optimization &amp; Cross-Functional Collaboration:</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-CPuvdI2hJo96jfx4bGIl8GKKg1e" data-list="bullet"> <div>Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design</div> </li> <li class="ace-line ace-line old-record-id-G20mdKdxvoxXzkxY8glltlMogMN" data-list="bullet"> <div>Provide structured feedback on product gaps, user pain points, and regional behavioral differences</div> </li> <li class="ace-line ace-line old-record-id-LuVXd3iwcoJiwZxipZZlv2QAgbg" data-list="bullet"> <div>Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling</div> </li> </ul> <h3 class="heading-3">Data Monitoring &amp; Competitive Intelligence:</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Qxj9da3vcorIhOx0SdplPmuNgde" data-list="bullet"> <div>Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)</div> </li> <li class="ace-line ace-line old-record-id-NOhJduv49ojZAdxKgT4lTebvgvd" data-list="bullet"> <div>Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns</div> </li> <li class="ace-line ace-line old-record-id-WJDEdYH6ioWZjxxPeFgl19PugBg" data-list="bullet"> <div>Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses</div> </li> </ul> <div class="ace-line ace-line old-record-id-AmORdY6NQoOOm2xDs4DlhtDJgYe">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-Y7Jfd38zyoOYbsxMNUBlK5Lsg7h">Requirements</h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-FWgHdV6UtoP7K2xCId8lqL44gLg" data-list="bullet"> <div>5+ years of experience in platform operations; crypto / Web3 experience strongly preferred</div> </li> <li class="ace-line ace-line old-record-id-Tfe6dtuWToIuBfxKoGUl56Dogjd" data-list="bullet"> <div>Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)</div> </li> <li class="ace-line ace-line old-record-id-R4UqdBju7oZb9fxB7g3lQvungfg" data-list="bullet"> <div>Experience at major exchanges&nbsp;</div> </li> <li class="ace-line ace-line old-record-id-N4xkd0FOgoSPJJxYdJflddbbgVb" data-list="bullet"> <div>Strong understanding of:</div> <ul class="list-bullet2"> <li class="ace-line ace-line old-record-id-JXttdkFQzo0NwdxeztKlBnKygae" data-list="bullet"> <div>P2P liquidity dynamics and spread formation</div> </li> <li class="ace-line ace-line old-record-id-YIC8dC1wsoTiZUxiSUrlABVHgpf" data-list="bullet"> <div>Regional payment systems (bank transfers, local e-wallets, alternative rails such as PIX, SPEI, Mercado Pago, and similar LATAM payment methods)</div> </li> </ul> </li> <li class="ace-line ace-line old-record-id-FTDhdDdneo426FxwNdVlnh3rgwc" data-list="bullet"> <div>Proven ability to adapt operational strategy based on market and competitive changes</div> </li> <li class="ace-line ace-line old-record-id-ZpkvdGDZVoG24fxYjsRlqvpkgNd" data-list="bullet"> <div>Strong analytical skills with data-driven decision-making capability</div> </li> <li class="ace-line ace-line old-record-id-AwWida7mjoX4GMxGirUlUIr9gUe" data-list="bullet"> <div>Excellent cross-functional collaboration skills</div> </li> <li class="ace-line ace-line old-record-id-RcjQdd0Nbo7Swkxq7YClo0HKgRc" data-list="bullet"> <div>Fluent in English + Spanish or Portuguese required (both are a strong plus)</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-E3jNdhEfDoY6yDxYdC3ltoSVgPc">Preferred Qualifications</h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-XVsedmlDVo46yPxpe6GlEuN4g7f" data-list="bullet"> <div>Experience managing regional teams, community contributors, or local operators across LATAM markets</div> </li> <li class="ace-line ace-line old-record-id-IwiEdsSqeomzVTxS6w9lQzyEgUc" data-list="bullet"> <div>Strong understanding of overseas P2P fraud patterns and payment risks, particularly in LATAM</div> </li> <li class="ace-line ace-line old-record-id-I2p4dDMZMoKqR4x1DKWl6TZPgyb" data-list="bullet"> <div>Ability to independently articulate structural differences between regional P2P markets</div> </li> <li class="ace-line ace-line old-record-id-I2p4dDMZMoKqR4x1DKWl6TZPgyb" data-list="bullet">Familiarity with the regulatory landscape for crypto and digital payments in key LATAM jurisdictions (eg. Brazil, Mexico, Argentina, El Salvador)</li> </ul> </div> </div> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-E3jNdhEfDoY6yDxYdC3ltoSVgPc">Perks &amp; Benefits</h2> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <ul> <li>Competitive total compensation package</li> <li>L&amp;D programs and Education subsidy for employees' growth and development</li> <li>Various team building programs and company events</li> <li>More that we love to tell you along the process!</li> </ul> <p><span style="color: rgb(255, 255, 255);">#LI-SHONE #LI-REMOTE</span></p> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>