Global HR Operational Analyst at Capco

<h1>HR Operational Analyst</h1> <p>Location: Bangalore</p> <p><strong>Support Capco’s global contingent workforce through accurate, efficient and people-focused HR operations.</strong></p> <p><strong>The Role</strong></p> <p>As an HR Operational Analyst at Capco, you’ll play an important role in supporting our <strong>global contingent worker process</strong>, helping to deliver a consistent and efficient experience across the contingent worker lifecycle.</p> <p>Based in Bangalore and reporting to the <strong>US-based Global HR Operations Manager</strong>, you’ll be part of a global HR Operations function, working with HR colleagues and stakeholders across Capco’s locations. You’ll coordinate contingent worker processes, maintain accurate records, support <strong>Purchase Order (PO) creation</strong>, respond to operational queries and help meet <strong>audit requirements</strong>.</p> <p><strong>What You’ll Do</strong></p> <ul> <li>Support the <strong>end-to-end operational processes for contingent workers globally</strong>, helping ensure onboarding, worker changes and offboarding activities are coordinated accurately and on time.</li> <li>Coordinate and support <strong>Purchase Order (PO) creation and related operational activities</strong>, working with relevant stakeholders to ensure information is complete, accurate and processed in line with established procedures.</li> <li>Maintain accurate contingent worker data, records and documentation, completing appropriate checks and providing information and evidence to <strong>support internal and external audit requirements</strong>.</li> <li>Respond to operational queries and collaborate with HR colleagues and global stakeholders to resolve issues, maintain consistent processes and identify opportunities for continuous improvement.</li> </ul> <p><strong>What We’re Looking For</strong></p> <ul> <li>Experience supporting the <strong>contingent worker lifecycle</strong>, including onboarding, worker changes and offboarding.</li> <li>Experience with <strong>PO creation or purchase-to-pay processes</strong> and working with Finance, Procurement or other supporting teams.</li> <li>Experience supporting <strong>HR operations, contingent workforce processes, HR shared services or a comparable operational environment</strong>.</li> <li>Strong attention to detail and organisational skills, with experience maintaining accurate records and working with operational processes and data.</li> <li>Experience working with <strong>process controls, documentation and audit requirements</strong>, with an understanding of the importance of maintaining clear and accurate records.</li> <li>Clear communication and stakeholder management skills, with the ability to collaborate effectively with colleagues across <strong>different teams, locations and time zones</strong>.</li> </ul> <p><strong>Bonus Points For</strong></p> <ul> <li>Experience using SAP Successfactors HR systems as well as having experience in vendor management systems or other platforms supporting contingent workforce administration.</li> <li>Exposure to global HR Operations, shared services, <strong>audit activities or operational controls</strong> across multiple countries.</li> </ul> <p><strong>Inclusion at Capco</strong></p> <p>We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.</p>