Training Developer and Documentation Analyst (5351) at SMX

<p>SMX is currently recruiting for Training Specialists to support our State and Local Government customers on a child welfare information system implementation. SMX seeks to advance the critical missions of the United States through advanced software development, operation and maintenance of multiple 24x7 complex environments, and professional business consulting leveraging a wide variety of process methodologies and technologies. You will join a team of highly driven, supportive, and skilled professionals engaged in delivering solutions for our most critical national and local challenges.</p> <p><strong>Essential Duties:</strong></p> <div class="now-form-field-label"><span id="form-field-label-end" class="now-form-field-label-end"></span></div> <div class="now-textarea-container has-label"> <div class="now-textarea-slot">• &nbsp; &nbsp;Develop and deliver comprehensive training programs for child welfare information system implementation, including Train-the-Trainer (TTT) sessions and go-live training &nbsp;<br>• &nbsp; &nbsp;Create training deliverables including Training Manuals, End-User Guides and Materials using the Articulate platform<br>• &nbsp; &nbsp;Develop and deploy LMS courseware for all training modules, including PowerPoint presentations and user guides<br>• &nbsp; &nbsp;Revise Training Course Catalog to address customer comments through project completion<br>• &nbsp; &nbsp;Conduct phased training delivery with accelerated TTT and parallel LMS development approach<br>• &nbsp; &nbsp;Provide virtual training delivery support to in person training team as needed<br>• &nbsp; &nbsp;Work cooperatively with Project Manager and UAT Coordinator in developing training objectives and ensuring alignment with project timelines<br>• &nbsp; &nbsp;Coordinate with project functional teams and customer stakeholders on training environment access, configuration, and delivery requirements<br>• &nbsp; &nbsp;Incorporate feedback from TTT attendees into LMS courses on a rolling basis before go-live training begins<br>• &nbsp; &nbsp;Serve as subject matter expert for training-related technical issues and resolution</div> <div class="now-textarea-slot"> <div class="now-form-field-label">&nbsp;</div> <div class="now-form-field-label"><strong>Required Skills/Experience:</strong></div> <div class="now-form-field-label">&nbsp;</div> <div class="now-form-field-label"><span id="form-field-label-end" class="now-form-field-label-end"></span></div> <div class="now-form-field-label"><span class="now-line-height-crop"><span class="now-form-field-label-text" data-truncation="true" data-truncationmouseover="true">• &nbsp; &nbsp;Bachelor's degree in instructional design, education, technical or business-related discipline, or equivalent years of experience<br>• &nbsp; &nbsp;Practical experience in developing and delivering training programs in a State and Local or Department of Defense environment<br>• &nbsp; &nbsp;Experience with Learning Management System (LMS) courseware development and deployment<br>• &nbsp; &nbsp;Strong instructional design skills with ability to create training manuals, end-user guides, and learning materials<br>• &nbsp; &nbsp;Ability to handle shifting priorities and possess excellent time management skills to meet aggressive deadlines&nbsp;<br>• &nbsp; &nbsp;Strong written and verbal communication skills to interact with stakeholders and deliver effective training</span></span></div> <div class="now-form-field-label">&nbsp;</div> <div class="now-form-field-label"><span class="now-line-height-crop"><span class="now-form-field-label-text" data-truncation="true" data-truncationmouseover="true"><strong>Desired Skills/Experience:</strong></span></span></div> <div class="now-form-field-label"><span class="now-line-height-crop"><span class="now-form-field-label-text" data-truncation="true" data-truncationmouseover="true">• &nbsp; &nbsp;Experience with Train-the-Trainer delivery methodologies<br>• &nbsp; &nbsp;Knowledge of child welfare information systems or similar government case management systems<br>• &nbsp; &nbsp;Experience developing training materials for multiple user roles and skill levels<br>• &nbsp; &nbsp;Familiarity with parallel development approaches and phased training delivery</span></span></div> <div class="now-form-field-label">&nbsp;</div> <div class="now-form-field-label"><span class="now-line-height-crop"><span class="now-form-field-label-text" data-truncation="true" data-truncationmouseover="true">Application deadline: August 15, 2026</span></span></div> <div class="now-form-field-label">&nbsp;</div> <div class="now-form-field-label"><span class="now-line-height-crop"><span class="now-form-field-label-text" data-truncation="true" data-truncationmouseover="true">#LI-SA1</span></span></div> <div class="now-textarea-container has-label">&nbsp;</div> </div> </div> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>&nbsp;</p> <hr> <p><span style="font-size: 16px;">The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning &amp; development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.</span></p></div><div class="title">The proposed salary for this position is:</div><div class="pay-range"><span>$96,400</span><span class="divider">&mdash;</span><span>$160,600 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p>At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.</p> <p>We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.</p> <p>SMX is an Equal Opportunity employer including disabilities and veterans.</p> <p><span data-teams="true"><span id="message-body-1758638857922" class="fui-ChatMyMessage__body rcngbzt ___eyw0iv0 f10pi13n ftqa4ok f2hkw1w f8hki3x f1d2448m f1bjia2o ffh67wi f1j6vpng f1pniga2 f987i1v f1ffjurs f15bsgw9 f14e48fq f18yb2kv fd6o370 ffwy5si f3znvyf f57olzd f4stah7 f480a47 fs1por5 fk6fouc figsok6 fkhj508 f19n0e5 f9ijwd5 fzqqayd f10ostut f1o0qvyv f9ggezi f1xp5gbu f150uoa4 ffyari3 fo7qwa0 f16xkysk fxowb0n f11ghf3q f13aoclr flypziy f10kwr27 fquw1qa fftr39l f13lathq f15hsm81 f2ss68y ffb60jq f8nuap2 f13nk4fk f7jacry fq08z5q fd9af6s fr74w9q fcl9uv6 f13sm7pj f1u6qqly f16wpxbl faim3u9 f6cs3qo fa2w2z3 fd39nx6 f10gn8j9 frcqmxy f1w9ws4k f1ddxkqj fd10euv fvuz61 f1nbc6gw"><span id="content-1758638857922" class="fui-Primitive ___16zla5h f1oy3dpc fqtknz5 fyvcxda"></span></span></span></p> <div id="x_Signature"></div> <p>Selected applicant may be subject to a background investigation and/or education verification.</p> <p>SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).</p></div>