UK Account Manager at Envoy Global, Inc.

<div class="content-intro"><p>Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.</p></div><div> <p>&nbsp;</p> <div> <p>We are seeking an <strong>Account Manager</strong> based in our <strong>London, UK offices</strong> to support corporate immigration programs for a portfolio of global clients. In this role, you will partner closely with Strategic Account Managers, affiliated law firms, and Envoy’s immigration teams to deliver seamless day‑to‑day client support. You’ll play a key role in guiding users through our platform, managing client requests with precision, and ensuring a responsive, high‑quality immigration experience.</p> <p>This opportunity is ideal for someone who thrives in a fast‑paced, client‑facing environment, enjoys building strong stakeholder relationships, and has a genuine interest in immigration and global mobility.</p> </div> <h2>What You’ll Do</h2> <ul> <li>Act as the primary day‑to‑day contact for assigned clients, under Strategic Account Manager direction</li> <li>Support corporate immigration workflows, case tracking, reporting, and compliance through the Envoy platform</li> <li>Resolve client inquiries related to platform use, immigration processes, billing, and reporting</li> <li>Manage escalations and coordinate with internal teams and law firm partners</li> <li>Prepare and analyse immigration data (cases, expirations, spend, engagement)</li> <li>Deliver client trainings and support Account Business Reviews (ABRs)</li> <li>Maintain accurate client records and document client sentiment in Salesforce</li> </ul> <h2>What You’ll Bring</h2> <ul> <li>2+ years of experience in account management, customer success, client service, or immigration‑related roles</li> <li>Strong interest in <strong>corporate immigration or global mobility</strong> (experience a plus)</li> <li>Excellent communication, organisation, and attention to detail</li> <li>Ability to manage multiple priorities in a regulated, deadline‑driven environment</li> <li>Proficiency in Microsoft Office; experience with Salesforce, Zendesk, or similar tools preferred</li> </ul> </div> <p>Salary Range: £45,000-£55,000&nbsp;</p> <p><strong>#LI-Hybrid</strong></p> <p>&nbsp;</p> <p>&nbsp;</p>