CareDx logo

CareDx

Billing Accounting Specialist  at CareDx

Waltham, MAFull-timeGENERAL & ADMINISTRATIVEPosted 21 days ago
Apply with Pipeline

About the Role

<div class="content-intro"><p><span style="font-family: times new roman, times, serif;"><span style="font-size: 16px;">&nbsp;</span></span></p></div><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.</span></p> <div class="x_x_elementToProof"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-olk-copy-source="MessageBody">Within CareDx's Specialty Oncology business, we are focused on improving the management of HPV-driven cancers through innovative diagnostic solutions. NavDx®, our blood-based DNA test, helps clinicians detect molecular signs of disease recurrence, monitor treatment response, and guide patient management throughout the care journey. Our team is committed to expanding access to actionable insights that support more informed cancer care.</span></span></div> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The primary responsibilities of the Billing Accounting Specialist are to apply payments, denials, and correspondence to patient accounts in the revenue cycle management (RCM) system. The Specialist will be required to reconcile payments to amounts received in the bank prior to application of payments in the system. Denials and correspondence may require reading and interpretation to accurately post the information in the system.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">This role requires meticulous work and the ability to thrive in a fast-paced, high volume team environment. This is a full-time position, Monday through Friday, with occasional overtime as needed, especially at month-end. Candidates within commuting distance of the Brisbane, California office will need to come to the office on a regular basis; remote candidates will work and collaborate from home.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Responsibilities:&nbsp;</strong></span></p> <ul> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Payment, denial and correspondence posting</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Reconcile electronic or paper remittances and explanations of benefits (EOBs) to bank receipts and apply them to patient accounts in the revenue cycle management system.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Ensure accurate denial reasons are posted to patient accounts from paper correspondence.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Assist the supervisor and RCM teammates professionally when requested.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Mail and Other Duties</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Sort and distribute incoming mail.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Prepare outgoing mail (claim packages, patient statements, patient letters).</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Prepare refund checks and obtain approvals as needed for refunds to patients and payers.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Assist with medical record projects as needed.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Monitor and maintain inventory in the on-site print room.</span></li> </ul> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Minimum Education, Experience, &amp; Specialized Knowledge (Required): </strong></span></p> <ul> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">High school diploma or equivalent.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">6-12 months’ experience in data entry or medical billing; strong preference will be given to candidates with experience posting payments in the Telcor system.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Typing speed of at least 50 words per minute.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Understanding of patient protections under HIPAA and proper handling of protected health information (PHI).</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Working knowledge of health insurance and terminology.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Excellent communication and people skills.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Meticulous with strong analytical and problem-solving abilities in a high-volume production environment.</span></li> </ul> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program.&nbsp;</strong><strong>By proceeding with our application and submitting your information, you acknowledge that you have read our&nbsp;</strong><strong><a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.caredx.com%2Fus-personnel-privacy-notice&amp;data=05%7C02%7C%7C7909ec363e2b416b016a08de7886b61c%7C9ec77d4e480144b4b8fea5749eaf06b0%7C1%7C0%7C639080717137822026%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=rz649lSGHm5Ca8UOMhbSARMbRhbyMFHdOgEEBXImKs4%3D&amp;reserved=0" target="_blank">U.S. Personnel Privacy Notice</a><a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcaredx.com%2Fus-personnel-privacy-notice%2F&amp;data=05%7C02%7C%7C82daf31a87e44746b2ea08dceef5e348%7C9ec77d4e480144b4b8fea5749eaf06b0%7C1%7C0%7C638647987067924758%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=fvNqQdyyA0YaWb3Y4bxHjbbzsxfJ4EmKAEMFQr39KnU%3D&amp;reserved=0" target="_blank">&nbsp;</a></strong><strong>and consent to receive email communication from CareDx. </strong><strong>Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our <a href="https://caredx.com/privacy-center/#ca-privacy">Privacy Policy</a></strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong><span class="TextRun SCXO121329444 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXO121329444 BCX8">The U.S. EEO posters are available</span></span><span class="TextRun SCXO121329444 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXO121329444 BCX8">&nbsp;</span></span><a class="HyperlinkV2 SCXO121329444 BCX8" href="http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank"><span class="TextRun SCXO121329444 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXO121329444 BCX8">here</span></span></a><span class="TextRun SCXO121329444 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXO121329444 BCX8">.</span></span><span class="EOP SCXO121329444 BCX8">&nbsp;</span></strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong><span class="TextRun SCXO140334939 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXO140334939 BCX8">Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.</span></span><span class="EOP SCXO140334939 BCX8">&nbsp;</span></strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong><span class="EOP SCXO140334939 BCX8">#LI-REMOTE</span></strong></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;">This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.</span></p></div><div class="title">Remote: US only roles</div><div class="pay-range"><span>$21.65</span><span class="divider">&mdash;</span><span>$28.60 USD</span></div></div><div class="pay-input"><div class="description"><p><span style="font-size: 16px;">This is the anticipated base salary range for candidates who will work in Waltham, MA. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.</span></p></div><div class="title">United States</div><div class="pay-range"><span>$24.05</span><span class="divider">&mdash;</span><span>$32.70 USD</span></div></div></div>