VIP Relationship Manager, Emerging Markets at OKX

<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2> </div> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> </div> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-NrSYd8kjeoNTrexRDNsuNpZOsMd"> <div data-page-id="Gu90dQN8LojGXOxwbLJlZ6Begne" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxlg0JYOPFG10uKyLlZbVYlLNb">We are seeking a dynamic and results-driven VIP Relationship Manager to join our rapidly growing Emerging Markets team. In this role, you will be the primary point of contact for our high-net-worth individual (HNWI) and institutional clients across three key markets: Africa, Switzerland, and Pakistan. You will be responsible for onboarding, nurturing, and retaining VIP clients while driving volume growth and deepening product adoption across our exchange ecosystem. This role requires a unique ability to navigate diverse regulatory environments and cultural dynamics across Sub-Saharan and North African markets, the Swiss financial hub, and Pakistan's fast-growing digital asset landscape.</div> </div> </div> <div class="ace-line ace-line old-record-id-NQ1gdeOLNoEsm2xDroWukiwGs3g">&nbsp;</div> <div class="ace-line ace-line old-record-id-GEUbd7sWzobkyGxnNNAufQyQsXe">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What You’ll Be Doing</strong><strong> </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-GkWsdUpKpouMsxxrbMluoheLsQc" data-list="bullet"> <div data-page-id="Gu90dQN8LojGXOxwbLJlZ6Begne" data-lark-html-role="root" data-docx-has-block-data="false"> <h3 class="heading-3 ace-line old-record-id-doxlgxPksT0HvTPgxV1pKJM3PFg">Client Relationship Management</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlgAECVPSuAiMs4j5flWybOzm" data-list="bullet"> <div>Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds</div> </li> <li class="ace-line ace-line old-record-id-doxlg6AJja4GYtYVbzb32B8gmdd" data-list="bullet"> <div>Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders</div> </li> <li class="ace-line ace-line old-record-id-doxlgYM6VKO8x8zmNpEHnUqBwxg" data-list="bullet"> <div>Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities</div> </li> <li class="ace-line ace-line old-record-id-doxlgSoPSwrg5SHmvMg7Q4makHd" data-list="bullet"> <div>Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-doxlgJmiALGgedkoNLmTYFAcipf">Business Development &amp; Growth</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlgBjTg4ZSgtfvCxB50sCthye" data-list="bullet"> <div>Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns</div> </li> <li class="ace-line ace-line old-record-id-doxlgGbOH4IPRy5jdjBFuOaTced" data-list="bullet"> <div>Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products)</div> </li> <li class="ace-line ace-line old-record-id-doxlglan7b9e9imc2JjyurE9Aub" data-list="bullet"> <div>Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan</div> </li> <li class="ace-line ace-line old-record-id-doxlgqZSPAgcuKHLgSq5ZdGVq8c" data-list="bullet"> <div>Represent the exchange at key conferences, summits, and community events in the assigned region</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-doxlgLWwb6wXqT4P6iPflY5EnQe">Market Intelligence &amp; Feedback</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlgHtB8PJtfL9ZISyyLbVfLkf" data-list="bullet"> <div>Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa, Switzerland, and Pakistan</div> </li> <li class="ace-line ace-line old-record-id-doxlgg8UTR3I7P4MHzPNGrtgp1f" data-list="bullet"> <div>Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions</div> </li> <li class="ace-line ace-line old-record-id-doxlg31fW37a7d1XM8FKpG6ixdc" data-list="bullet"> <div>Identify emerging trends in trading behavior and asset preferences among VIP client segments</div> </li> </ul> </div> </li> </ul> <div class="ace-line ace-line old-record-id-Gy4ydICWpol34Hxzjdhu4zdVshg">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-ZvAmdvgIGoKyiHxjBTiu68Kcs9d"><strong>What We Look For In You </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-F7Q5dSyFPonFgJx4HDKu09ObsMh" data-list="bullet"> <div data-page-id="Gu90dQN8LojGXOxwbLJlZ6Begne" data-lark-html-role="root" data-docx-has-block-data="false"> <h3 class="heading-3 ace-line old-record-id-doxlgOmTOP2rs3cdZg7EpZ7o9Nf">Experience &amp; Background</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlgmOKTpP35BZ3VczJFI1jJpe" data-list="bullet"> <div>5+ years of experience in relationship management, private banking, institutional sales, or brokerage — preferably within crypto, fintech, or financial services</div> </li> <li class="ace-line ace-line old-record-id-doxlgm0dNzYwCR3AEVOncKBDoMb" data-list="bullet"> <div>Proven track record managing high-value client portfolios with demonstrable revenue impact</div> </li> <li class="ace-line ace-line old-record-id-doxlgVeoLbRlWcCoiC8d7L28Dkh" data-list="bullet"> <div>Prior exposure to African markets, Swiss financial services, or Pakistan's fintech/crypto ecosystem is strongly preferred</div> </li> <li class="ace-line ace-line old-record-id-doxlgjuWS5FmxaIF1BVAJW946Nc" data-list="bullet"> <div>Experience working in or with a crypto exchange, trading firm, or Web3 company is a significant advantage</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-doxlgeFjSNjHr91UKTlNuZtDVIf">Skills &amp; Competencies</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlgGsTCJ2AEpTuWSBdGdeuv1b" data-list="bullet"> <div>Exceptional interpersonal and communication skills with the ability to build rapport across cultures</div> </li> <li class="ace-line ace-line old-record-id-doxlgD3VxxeMktlYvR9DhuPfize" data-list="bullet"> <div>Strong commercial acumen with ability to identify revenue opportunities and close deals</div> </li> <li class="ace-line ace-line old-record-id-doxlg1K7Mh4wALxXkWJtmUs9fOf" data-list="bullet"> <div>Deep understanding of crypto products: spot trading, perpetual futures, options, and staking</div> </li> <li class="ace-line ace-line old-record-id-doxlgJcUBt2mRgC3RF5IlXYkdVm" data-list="bullet"> <div>Proficiency with CRM tools (Salesforce, HubSpot, or equivalent) and data-driven reporting</div> </li> <li class="ace-line ace-line old-record-id-doxlgQ3zGX9alxhWwLwx0Q6u76d" data-list="bullet"> <div>Self-starter mentality with ability to operate autonomously in a fast-paced environment</div> </li> </ul> <h3 class="heading-3 ace-line old-record-id-doxlgZcU7XBMSUJSANhSIdTSCCg">Languages</h3> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlguJG5gWgrP7taKARYPah7yb" data-list="bullet"> <div>Fluency in English is required</div> </li> <li class="ace-line ace-line old-record-id-doxlgHqjAHkfcfrzRjmv1K0ytMm" data-list="bullet"> <div>Proficiency in one or more regional languages is highly preferred: French, Swahili, Arabic, Hausa, Afrikaans (Africa), German or French (Switzerland), Urdu or Punjabi (Pakistan)</div> </li> </ul> </div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3">&nbsp;</h2> <h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>Perks &amp;<span style="font-size: 18pt;"> Benefits </span></strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-XvQudJ7z0ouSnuxOibouMkKzsCc" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-GAzBdJXxLo291PxrthXurPeds4g" data-list="bullet"> <div>L&amp;D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-CKPxdgHeoosenzxCpV2uV32ysz0" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-Uqtsd4bN8oaHt7xyPlYuxmfcsob" data-list="bullet"> <div>More that we love to tell you along the process!</div> </li> </ul> <div class="ace-line ace-line old-record-id-JGIsdeznCo2qpfxJAqkuViMfsHS"> <div> <div class="job__description body"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="Zrp2dGhcIo3UFmxud3WuQirssDb" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="I1Zud8CYtoGHccx0MImuyRU4s2c" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="I1Zud8CYtoGHccx0MImuyRU4s2c" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-lark-html-role="root"><span class="text-only" style="color: rgb(236, 240, 241);" data-eleid="3">#LI-AZ1 #LI-REMOTE</span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>