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Veracyte

Corporate Training and Development Intern at Veracyte

Remote InternshipRemote240 Customer Service Posted 16 days ago

About the Role

<div class="content-intro"><p>At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven&nbsp;environment. This is what we call <em>the Veracyte way</em>&nbsp;– it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.&nbsp;</p> <p>Our Values:</p> <ul> <li><strong>We Seek A Better Way</strong>: <span data-olk-copy-source="MessageBody">We pursue bold ideas, embrace complexity, and keep pushing forward.</span></li> <li><strong>We Make It Happen</strong>: <span data-olk-copy-source="MessageBody">We act with urgency, deliver with excellence, and always find a way.&nbsp;</span></li> <li><strong>We Are Stronger Together</strong>: <span data-olk-copy-source="MessageBody">We engage with empathy, align around what's best for Veracyte, and celebrate as one team.&nbsp;</span></li> <li><strong>We Care Deeply</strong>: <span data-olk-copy-source="MessageBody">We show up with integrity, kindness, and respect for one another.&nbsp;</span></li> </ul> <p>&nbsp;</p></div><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The Position:</span></h3> <p>We are seeking a motivated and detail-oriented&nbsp;intern to join our Customer Care team for the summer. This internship offers a hands-on opportunity to work with real-world tools and contribute to strategic decision-making by creating a training program and development timeline. Supporting Customer Care teams and leadership while streamlining operations.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Collaborate with multiple Customer Care teams to understand process needs and requirements to understand</li> <li>Develop and update<strong> </strong>training assets such as slide decks, guides, job aids, and video content</li> <li>Collect and analyze training feedback from participants</li> <li>Identify gaps, pain points, or opportunities to improve clarity, effectiveness, or usability</li> <li>Recommend improvements based on learner experience and performance insights</li> <li>Organize, standardize, and maintain training documentation to ensure content is current and easy to access</li> <li>Creating new training materials to support a remote team</li> <li>Using video, AI, and other tools to support the teams beyond the length of the internship</li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Who You Are:</span></h3> <ul> <li>Recently obtained or currently pursuing a degree in Organizational Development, Human Resources, Business Strategy, Adult Education, or related field.</li> <li>Interest in adult learning, enablement, onboarding, or employee development</li> <li>Interest or experience (academic or informal) in: <ul> <li>Creating presentations, guides, or instructional content</li> <li>Supporting workshops, onboarding, or training programs</li> </ul> </li> </ul> <ul> <li>Comfort learning new tools and adapting content for different audiences</li> <li>Curiosity about how people learn and how training impacts performance</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and collaboration abilities.</li> <li>Ability to work independently and manage multiple priorities.</li> </ul> <p><strong>What You’ll Gain</strong></p> <ul> <li>Real-world experience applying AI tools within a rapidly growing company.</li> <li>Experience working with cross-functional teams and strategic operations.</li> <li>Mentorship from experienced professionals.</li> <li>A chance to make lasting and measurable impacts on business outcomes.</li> <li>Contribute towards improving the experience and speed of care for thousands of cancer patients.</li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: Helvetica, Arial, sans-serif; font-size: 14px;">&nbsp;#LI-Remote</span></span></p> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p></p> <p class="x_MsoNormal"><span data-olk-copy-source="MessageBody">The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.</span></p></div><div class="title">Pay range</div><div class="pay-range"><span>$18</span><span class="divider">&mdash;</span><span>$22 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">What We Can Offer You</span></h3> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions. We are thrilled to be recognized as a 2024 Certified™ Great Place to Work<sup>®</sup> in both the US and Israel - a testament to our dynamic, inclusive, and inspiring workplace where passion meets purpose.</span></p> <p>&nbsp;</p> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">About Veracyte</span></h3> <p>Veracyte&nbsp;(Nasdaq: VCYT) is a global diagnostics company whose vision is to transform cancer care for patients all over the world. We empower clinicians with the high-value insights they need to guide and assure patients at pivotal moments in the race to diagnose and treat cancer. Our Veracyte Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-generation engine, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support continued innovation and pipeline development. For more information, please visit&nbsp;<a href="https://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.veracyte.com%2F&amp;esheet=54340020&amp;newsitemid=20251015446872&amp;lan=en-US&amp;anchor=www.veracyte.com&amp;index=5&amp;md5=4d48386b00ece1531372e2e593d7cd2d">www.veracyte.com</a>&nbsp;or follow us on&nbsp;<a href="https://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveracyte%2F&amp;esheet=54340020&amp;newsitemid=20251015446872&amp;lan=en-US&amp;anchor=LinkedIn&amp;index=6&amp;md5=234cba826cb637f449d2722139f551ef">LinkedIn</a>&nbsp;or&nbsp;<a href="https://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https%3A%2F%2Fx.com%2Fveracyte%3Fs%3D11&amp;esheet=54340020&amp;newsitemid=20251015446872&amp;lan=en-US&amp;anchor=X+%28Twitter%29&amp;index=7&amp;md5=20ead95735af622bf261b20735515b66">X (Twitter)</a>.</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Veracyte participates in E-Verify in the United States. View our </span><a href="https://www.veracyte.com/legal/privacy-statement-for-california-residents/">CCPA Disclosure Notice</a></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">If you receive any suspicious alerts or communications through LinkedIn or other online job sites for any position at Veracyte, please exercise caution and promptly report any concerns to <a class="fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="mailto:[email protected]" target="_blank">[email protected]</a></span></strong></span></p></div>