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EOLA | A Critical Power Company
UPS Field Service Engineer at EOLA | A Critical Power Company
Atlanta, GAFull-timeField Service EngineerPosted 4 months ago
Apply with PipelineAbout the Role
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<p><strong><span data-olk-copy-source="MessageBody">Position Overview:</span></strong></p>
<p>A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.</p>
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<p><strong>Key Responsibilities:</strong></p>
<p>•Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.</p>
<p>•Performs preventive maintenance, emergency response, equipment start-up, and field modifications.</p>
<p>•Coordinates with technical support to resolve maintenance or operational issues.</p>
<p>•Assists in developing Methods of Procedures (MOPs).</p>
<p>•Reports to a supervisor for any unusual issues or developments.</p>
<p>•Trains periodically at company headquarters on testing equipment and rebuilding systems.</p>
<p>•Completes Field Service Reports promptly and provides proactive recommendations to clients.</p>
<p>•Candidate will be based from home.</p>
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<p><strong>Qualifications:</strong></p>
<p>•Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.</p>
<p>•Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.</p>
<p>•Proficient with hand tools and test equipment for maintenance and repairs.</p>
<p>•Strong verbal, written communication, and customer service skills.</p>
<p>•Ability to work independently with resourcefulness and initiative.</p>
<p>•Knowledge of equipment manufacturers’ specifications.</p>
<p>•Physically capable of bending and lifting up to 100 lbs as required.</p>
<p>•Willingness to work nights, weekends, and be on-call when needed.</p>
<p>•Basic knowledge of computer hardware and software.</p>
<p>•Prior experience with third-party UPS service providers is a plus.</p>
<p>•OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.</p>
<p>•A technical degree (e.g., DeVry, Lincoln Tech) is a plus.</p>
<p>•Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).</p>
<p>•Must have a clean driving record.</p>
<p>•Primarily regional travel within Atlanta, GA; occasional national travel may be required (not including emergencies).</p>
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<p><strong>Location Preference:</strong></p>
<p>Candidate is preferred to live in Atlanta, GA area</p>
<p> <strong><span data-olk-copy-source="MessageBody">Benefits:</span></strong></p>
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<p>•Competitive salary with full benefits package</p>
<p>•Paid Time Off (PTO)</p>
<p>•401(k) with company matching</p>
<p>•Gas card and vehicle allowance</p>
<p>•Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)</p>
<p>•Growth Opportunities</p>
<p>•Training & Development</p>
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<p>This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.</p>
<p>If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.</p>
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