Implementation Manager at Dealpath

<p style="text-align: left;"><span style="font-size: 12pt;"><strong>Dealpath is looking for a self-motivated Implementation Manager to join our growing team!</strong></span></p> <p style="text-align: left;"><span style="font-size: 12pt;">As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process going forward.</span></p> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>You're excited about this opportunity because you’ll:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Improve existing implementation processes to increase speed, efficiency and customer satisfaction</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Actively identify growth opportunities in accounts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work cross-functionally with Dealpath’s product and sales teams to relay customer feedback and resolve escalations</span></li> </ul> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>We are excited that you are:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A self-motivated team player, ready to embrace a fast paced, high-growth environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Product-focused; you enjoy and feel challenged mastering new software</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Curious about customer use cases and processes and find satisfaction in creating solutions for them to become more efficient</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Always thinking of new ways to effectively serve customers and improve the implementation team’s internal processes</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues</span></li> </ul> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>Qualifications:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree or higher</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong knowledge and proficiency in Excel / Google Sheets</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">High attention to detail and accuracy</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated ability to manage ambiguity and apply problem-solving skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent verbal, written, and interpersonal communication skills</span></li> </ul> <h3 style="text-align: left;"><span style="font-size: 12pt;"><strong>For Bonus Points:</strong></span></h3> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with SQL, Salesforce, and other Software-as-a-Service</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Commercial Real Estate background</span></li> </ul> <p style="text-align: left;"><span style="font-size: 12pt;"><strong>The Perks &amp; Culture:</strong></span></p> <ul style="text-align: left;"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Medical, dental, and vision insurance.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Health Savings Account (HSA) &amp; Flexible Spending Account (FSA) options.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">401(k) retirement plan.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Paid Parental Leave.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Flexible Time Off (FTO) policy.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Commuter benefits program.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monthly wellness reimbursement to support physical and mental well-being.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hybrid Work Policy, 3 days in office.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">For candidates based in California, the compensation range is $117,000 - $127,000 OTE. This position is also eligible for Dealpath's equity plan.&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process.Your actual compensation will be confirmed in writing at the time of offer.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available.</span></li> </ul> <p style="text-align: left;"><span style="font-size: 12pt;"><strong>About Dealpath:</strong></span></p> <p style="text-align: left;"><span style="font-size: 12pt;">Dealpath is the world’s largest and most trusted real estate investment management platform. To date, Dealpath has powered over $10 trillion in transactions in partnership with hundreds of firms, from leading global institutions including Blackstone, Nuveen, LaSalle, CBRE IM, and MetLife to lean mid-market and regional organizations.&nbsp;</span></p> <p style="text-align: left;"><span style="font-size: 12pt;">Dealpath drives investment performance by uniting data, insights, and execution in a platform purpose-built for real estate, giving firms the tools they need to operate with speed and precision and unlock opportunity in a dynamic and competitive landscape where information reigns supreme.</span></p> <p style="text-align: left;"><span style="font-size: 12pt;">Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital.&nbsp;</span></p> <p style="text-align: left;"><span style="font-size: 12pt;">We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we’d love to meet you!</span></p>