Passenger Experience Research Center (PERC) Administrator at Teague

Mukilteo, WAFull-timeProject ManagementPosted 22 days ago

About the Role

WHO WE ARE: Teague is an independent design consultancy that combines technology expertise with a deep understanding of human behavior to design what’s next for companies in automotive, commercial aviation, smart cities and infrastructure, advanced mobility, technology, space, and defense. On any given day, we might be prototyping a new space station, designing cutting-edge technology, or traveling around the world conducting research. We are approaching our one hundredth anniversary and are proudly employee-owned. Our culture fosters collaboration, accountability, and stability - because when we succeed, we all win. Come be a part of something bigger than just a job - build your career with an employee-owned company that invests in you!   ABOUT THE ROLE: The Passenger Experience Research Center (PERC) Administrator plays a vital role in ensuring the smooth operation of the PERC facility and the successful execution of passenger experience surveys. This position supports an interactive exhibition in a museum setting. The PERC Administrator will use visitor engagement, facility management, and data collection to support Boeing's research initiatives. This is a temporary position from late July through all of August, with hours ranging from part-time to full-time depending on availability.   WHO YOU ARE: You are a professional, organized, and customer-focused individual with at least one year of experience in customer service, hospitality, or administrative roles. You possess strong communication skills, excel in multitasking, and demonstrate proficiency in Microsoft Office programs like Word, Excel, and PowerPoint. A proactive mindset, reliability, and the ability to engage effectively with visitors are key. Weekend availability is essential, and an interest in aviation or science would be a valuable bonus. You will play a crucial role in ensuring the smooth operation of the facility and supporting Boeing's research initiatives.   WHAT YOU’LL DO: <ul> <li style="font-size: 10pt;">OWNING <ul> <li style="font-size: 10pt;">Open and close the PERC facility for daily operations, maintaining cleanliness, preparing survey materials, and managing the Boeing survey research tablets.</li> <li style="font-size: 10pt;">Notify the Future of Flight and Boeing Tours teams about the day's anticipated survey schedule.</li> <li style="font-size: 10pt;">At closing, shut down all systems, clean the facility, and reset for the next day.</li> <li style="font-size: 10pt;">Complete additional tasks as assigned to support PERC operations.</li> </ul> </li> <li style="font-size: 10pt;">THINKING <ul> <li style="font-size: 10pt;">Recruit and encourage visitors to participate in the Boeing study.</li> </ul> </li> <li style="font-size: 10pt;">DOING <ul> <li style="font-size: 10pt;">Represent Boeing and Teague’s quality standards by welcoming and checking in participants with excellent customer service.</li> <li style="font-size: 10pt;">Facilitate visitors through the Boeing study, providing instruction, answering questions, and offering support as needed, managing participant flow through designated areas.</li> <li style="font-size: 10pt;">Set up signage, admission tickets, tables, and chairs as needed.</li> <li style="font-size: 10pt;">Collect materials, distribute souvenirs, and prepare for the next group of participants.</li> </ul> </li> </ul>   WHAT YOU BRING: <ul> <li style="font-size: 10pt;">A high school diploma or equivalent is required.</li> <li style="font-size: 10pt;">Professional, organized, and responsible demeanor.</li> <li style="font-size: 10pt;">1+ years of customer service, hospitality, or administrative experience preferred.</li> <li style="font-size: 10pt;">Proficiency in Microsoft Office, Word, Excel, and PowerPoint.</li> <li style="font-size: 10pt;">Weekend availability required.</li> <li style="font-size: 10pt;">Reliable transportation required.</li> </ul> The salary range for this job in most US geographic locations is $19.00 - $23.00 per hour. This role is 100% in person, onsite in Mukilteo, WA.  Note: This job posting provides a general overview of the role and is not meant to represent a comprehensive list of all responsibilities, duties, or required skills.  <div class="content-conclusion">WHY YOU’LL LOVE WORKING HERE:  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Creative Environment – Work with a talented and passionate team. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Growth-Oriented – We support professional development and skill-building. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Collaborative Culture – We value diverse perspectives and ideas. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Impactful Work – Shape the future of design and create meaningful experiences. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">A Team That Cares – We believe great work comes from happy, inspired people. </li> </ul>   OUR COMMITMENT:  At Teague, we believe that diversity fuels creativity, equity drives opportunity, inclusion fosters belonging, and accessibility makes innovation truly universal. We are committed to creating an environment where everyone, regardless of background, identity, or lived experience, feels valued, heard, and empowered.  We actively:  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Educate – Continuously learn and grow through focused training and resources. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Celebrate – Honor diverse voices, perspectives, and contributions. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Take Action – Prioritize inclusivity in our work, approach to hiring, and team culture. </li> </ul> We are stronger together, and we welcome candidates who share our passion for designing a more inclusive and equitable future.    WHY JOIN US?  At Teague, we believe in fostering an environment where everyone thrives. Here's what makes us unique:  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">We create new ways of working to drive innovation and adaptability. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">We trust one another, empowering collaboration and autonomy. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">We never stand still, embracing growth and continuous learning. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">We champion new ideas and perspectives, valuing creativity and fresh thinking. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">We celebrate our differences and foster an inclusive culture of belonging. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">We engage across diverse projects that challenge and inspire. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">We encourage work/life integration, promoting balance and well-being. </li> </ul>   WHAT WE OFFER:  At Teague, we value diversity, equity, and inclusion.  We search the globe to find and attract top talent from diverse backgrounds and value unique perspectives and experiences.   Join an Employee-Owned Company! We are employee-owned through an Employee Stock Ownership Plan (ESOP), meaning our people share in the long-term success of the business. Our ESOP fosters a culture of collaboration, accountability, and long-term stability because when we succeed, we all win together.  We offer a comprehensive compensation and benefits package that rewards you based on performance and recognition for the value you bring to Teague. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. In addition, our comprehensive Total Rewards package includes employer provided Short & Long-Term Disability and Life/AD&D insurance, alongside competitive dental and medical plans with a Health Savings Account option, Flexible Spending Accounts, 401k, and Parental Leave. We also offer voluntary benefits for vision, additional life, additional AD&D, accident & injury, critical illness, identity theft protections, legal and long-term care. Additionally, employees enjoy discounts on pet insurance and access to HealthCare Bluebook. As part of our comprehensive benefits package, full-time employees start by accruing 4 weeks of paid time off a year (prorated for part-time hires) and 10 paid holidays throughout the fiscal year. On-Call or Temporary employees accrue 1hr of PTO for every 30hrs worked. Full-time intern benefits start the first month following 60 days of hire and are not eligible to participate in Teague's 401k plan.   We are a Washington State based company. All employees must reside in the state of Washington (unless otherwise noted for specific roles) and be able to access one of our studio locations in the greater Seattle area.   Teague is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability or protected veteran status.  Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Be vested in the results, treat Teague as if it was your own company.   </div>

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