Solutions Consultant (HubSpot) at Exadel

<h3>Why Join Exadel</h3> <p>We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.</p> <p>From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.<br>What powers it all? Our people are ambitious, collaborative, and constantly evolving.</p> <h3>About the Client</h3> <p>The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels.</p> <ul> <li>Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates</li> <li>Identify scenarios and conditions that the current configuration does not handle reliably</li> <li>Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency</li> <li>Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records</li> <li>Diagnose and resolve workflow failures, enrollment errors, and automation conflicts</li> <li>Improve lead-routing logic, sequences, and other Sales Hub automation</li> <li>Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes</li> <li>Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions</li> <li>Support the remediation of existing records while avoiding duplication of work already completed</li> <li>Implement monitoring and controls that identify data issues before they affect end users</li> <li>Establish sustainable CRM hygiene and governance practices</li> <li>Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels</li> <li>Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance</li> <li>Develop custom and multi-object HubSpot reports</li> <li>Reduce the manual effort required to produce recurring reports</li> <li>Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency</li> <li>Assess which licensed HubSpot capabilities the client is not currently using</li> <li>Evaluate potential enhancements based on business value, implementation effort, and organizational readiness</li> <li>Provide clear recommendations on which capabilities should be adopted and which should be deferred</li> <li>Configure approved enhancements and document what changed, why it changed, and how it should be maintained</li> <li>Create and manage a prioritized, visible platform-optimization backlog</li> <li>Investigate gaps between implemented automation and the benefits reported by end users</li> <li>Distinguish between platform configuration, data-quality, process-design, and change-management issues</li> <li>Remove adoption barriers caused by configuration or workflow design</li> <li>Develop targeted enablement materials tied to specific platform and process changes</li> <li>Support users through changes and reinforce consistent CRM practices</li> <li>Help increase trust in HubSpot data, reporting, and workflows across the organization</li> <li>Own an agreed backlog and report progress against established priorities</li> <li>Coordinate priorities directly with client stakeholders with minimal oversight</li> <li>Adapt plans as business priorities evolve throughout the engagement</li> <li>Document configuration decisions, processes, and technical changes so platform knowledge remains with the client</li> <li>Provide continuity and consistent platform ownership throughout the engagement</li> <li>Coordinate effectively with Exadel’s existing distributed delivery team</li> </ul> <h3>What You Bring</h3> <ul> <li>Substantial hands-on HubSpot experience as an administrator or solutions consultant</li> <li>Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing</li> <li>Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment</li> <li>Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards</li> <li>Experience developing HubSpot reports and dashboards, including custom and multi-object reporting</li> <li>Experience inheriting, stabilizing, and improving an existing HubSpot implementation</li> <li>Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems</li> <li>Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges</li> <li>Experience maintaining and prioritizing an evolving CRM optimization backlog</li> <li>Strong written documentation skills</li> <li>Clear, direct, and confident stakeholder communication</li> <li>Ability to work independently at a part-time allocation without significant day-to-day oversight</li> <li>Availability to overlap regularly with US business hours and Exadel’s delivery team</li> </ul> <h3>Nice to have</h3> <ul> <li>Relevant HubSpot certifications</li> <li>Experience supporting a multi-segment or multi-brand sales organization</li> <li>Experience helping recover a CRM implementation that encountered adoption or data-trust challenges</li> <li>Experience working with distributed or offshore delivery teams</li> <li>Experience within consumer-facing or membership-based organizations</li> <li>Exposure to high-volume, relationship-driven sales environments</li> <li>Experience supporting organizational change and targeted CRM enablement</li> </ul> <h3>English level</h3> <p>Intermediate/Upper-Intermediate</p> <p><strong>Engagement Type:</strong> Part-time<br><strong>Allocation:</strong> Approximately 20 hours per week, with increased availability during the initial stabilization period<br><strong>Work Type:</strong> Remote<br><strong>Working Hours:</strong> Regular overlap with the client’s US-based team and Exadel’s existing delivery team</p> <h3>Legal &amp; Hiring Information</h3> <ul> <li>Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more</li> <li>Reasonable accommodations are available to enable individuals with disabilities to perform essential functions</li> <li>Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs</li> <li>Compensation details are shared with candidates at the early stage of the recruitment process.</li> <li>The offer is not binding until a signed contract is in place.</li> </ul> <h3>Your Benefits at Exadel</h3> <p>Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.</p> <ul> <li>International projects</li> <li>In-office, hybrid, or remote flexibility</li> <li>Medical healthcare</li> <li>Recognition program</li> <li>Ongoing learning &amp; reimbursement&nbsp;</li> <li>Well-being program</li> <li>Team events &amp; local benefits&nbsp;</li> <li>Sports compensation&nbsp;</li> <li>Referral bonuses&nbsp;</li> <li>Top-tier equipment provision</li> </ul> <h3>Exadel Culture</h3> <p>We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.</p>