Engineer, Professional Services at Abacus Group LLC

<p><strong>Description</strong> &nbsp;</p> <p>We are looking for a candidate that will&nbsp;develop and deploy&nbsp;client centered&nbsp;solutions and enhance our&nbsp;service catalog&nbsp;for clients based in the financial services&nbsp;&amp; healthcare&nbsp;industries. With a keen&nbsp;interest&nbsp;in&nbsp;industry&nbsp;standards,&nbsp;best practices&nbsp;and emerging&nbsp;trends,&nbsp;the candidate will provide&nbsp;and&nbsp;deliver&nbsp;solutions that are tailored to our clients’ needs&nbsp;while also being&nbsp;robust, repeatable, and embraced throughout&nbsp;the organization.  &nbsp;</p> <p><strong>Responsibilities</strong> (including, but not limited to the following): &nbsp;</p> <ul> <li>Handling complex technical project tasks, project issues and initial troubleshooting for clients.&nbsp;&nbsp;</li> </ul> <ul> <li>A client facing role with occasional in person visits to client sites.&nbsp;&nbsp;</li> </ul> <ul> <li>Configuration and troubleshooting of servers and networks.&nbsp;&nbsp;</li> </ul> <ul> <li>Configuration and migration of Cloud Services.&nbsp;</li> </ul> <ul> <li>Management of small and medium sized projects.&nbsp;</li> </ul> <ul> <li>Provide technical advice on planning and scoping calls.&nbsp;</li> </ul> <ul> <li>Help achieve department goals by hitting personal KPI targets.&nbsp;</li> </ul> <ul> <li>Some international travel and on-call requirement.&nbsp;</li> </ul> <ul> <li>Some evening shifts, Working from Home.&nbsp;</li> </ul> <ul> <li>Documentation of internal processes and guides&nbsp;</li> </ul> <p><strong>Skills</strong>&nbsp;</p> <ul> <li>Technical implementation and troubleshooting&nbsp;</li> </ul> <ul> <li>History troubleshooting and/or installing IT infrastructure at a senior level&nbsp;</li> </ul> <ul> <li>Configuration of Windows Servers&nbsp;&nbsp;</li> </ul> <ul> <li>Configuration &amp; deployment of Microsoft products&nbsp;</li> </ul> <ul> <li>Configuration of AI and DLP preferred&nbsp;</li> </ul> <ul> <li>Networking – configure firewalls, managed switches, TCP/IP and protocols&nbsp;</li> </ul> <p><strong>Qualifications</strong> &nbsp;</p> <ul> <li>Strong technical skills with public cloud technologies, Azure specifically&nbsp;</li> </ul> <ul> <li>Minimum 2-3 years’ experience in a system engineering role &nbsp;</li> </ul> <ul> <li>Certifications preferred (AI,&nbsp;Azure Expert, MCSE, VCP, CCP)&nbsp;</li> </ul> <ul> <li>MSP experience preferred&nbsp;</li> </ul> <p><strong>The Benefits of Working for Abacus:</strong> &nbsp;</p> <ul> <li>Part of a team of experienced technicians that challenge, support and mentor each other&nbsp;</li> </ul> <ul> <li>Exposure to diverse array of technologies &amp; opportunities to further technical education through online courses and certificate reimbursement &nbsp;</li> </ul> <ul> <li>Competitive compensation &amp; robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO &nbsp;</li> </ul>