Project Support Coordinator at Abacus Group LLC

<p><strong>About Abacus Group</strong>&nbsp;</p> <p>Abacus Group is a leading provider of&nbsp;<strong>Managed and Professional IT Services</strong>&nbsp;for the&nbsp;<strong>financial services&nbsp;and healthcare&nbsp;industries</strong>. We deliver high-quality, secure, and reliable IT solutions to support our clients in an increasingly complex and regulated environment. Our team is dedicated to&nbsp;<strong>excellence, precision, and client success</strong>—and we’re looking for a detail-oriented professional to help us uphold these standards.&nbsp;</p> <p><strong>The Role</strong>&nbsp;</p> <p>As a&nbsp;<strong>Project Support Coordinator</strong>, you will play a crucial role in supporting the smooth delivery of IT projects across our client base. Working closely with our&nbsp;<strong>Opportunity Managers</strong>,&nbsp;<strong>Project Managers and Quality Manager</strong>, you will ensure that&nbsp;<strong>internal and client requests</strong>&nbsp;are processed efficiently, project data remains&nbsp;<strong>accurate and up to date</strong>, and stakeholders receive&nbsp;<strong>clear, timely updates</strong>. You will also help&nbsp;<strong>spot and correct errors</strong>, ensuring our team delivers projects with the highest level of quality and efficiency.&nbsp;</p> <p>This role requires&nbsp;<strong>strong organizational skills, excellent attention to detail, and the ability to manage multiple priorities</strong>. You must be proficient in&nbsp;<strong>Excel and Word</strong>&nbsp;and comfortable handling&nbsp;<strong>written and verbal communications</strong>&nbsp;with internal teams.&nbsp;</p> <p>&nbsp;</p> <p><strong>Key Responsibilities</strong>&nbsp;</p> <p><strong>Project Coordination &amp; Administration</strong>&nbsp;</p> <ul> <li><strong>Manage project requests</strong>&nbsp;through our ticketing system and dashboard, ensuring all tasks are addressed promptly.&nbsp;</li> </ul> <ul> <li>Track and update&nbsp;<strong>project progress</strong>, ensuring information is&nbsp;<strong>accurate and complete</strong>.&nbsp;</li> </ul> <ul> <li>Identify and&nbsp;<strong>flag inconsistencies, errors, or missing details</strong>&nbsp;that could impact project delivery.&nbsp;</li> </ul> <ul> <li>Provide&nbsp;<strong>regular updates</strong>&nbsp;to stakeholders regarding task status and expected completion times.&nbsp;</li> </ul> <p><strong>Communication &amp; Prioritization</strong>&nbsp;</p> <ul> <li>Serve as a&nbsp;<strong>key point of contact</strong>&nbsp;for project support, ensuring smooth coordination between departments.&nbsp;</li> </ul> <ul> <li>Communicate clearly and professionally, ensuring internal teams and clients are kept&nbsp;<strong>informed of progress</strong>.&nbsp;</li> </ul> <ul> <li><strong>Manage conflicting priorities</strong>, ensuring urgent tasks are addressed while maintaining overall workflow.&nbsp;</li> </ul> <p><strong>Reporting &amp; Documentation</strong>&nbsp;</p> <ul> <li>Generate and distribute&nbsp;<strong>project status reports</strong>&nbsp;for both internal teams and clients.&nbsp;</li> </ul> <ul> <li>Maintain and update&nbsp;<strong>project documentation</strong>&nbsp;to ensure process consistency and compliance.&nbsp;</li> </ul> <ul> <li>Utilize&nbsp;<strong>Excel and Word</strong>&nbsp;to create reports, track data, and ensure accuracy in project records.&nbsp;</li> </ul> <p><strong>Quality &amp; Process Improvement</strong>&nbsp;</p> <ul> <li>Work closely with the&nbsp;<strong>Quality Manager</strong>&nbsp;to ensure adherence to&nbsp;<strong>best practices and process guidelines</strong>.&nbsp;</li> </ul> <ul> <li>Help improve project efficiency by identifying and suggesting process enhancements.&nbsp;</li> </ul> <ul> <li>Support the team in delivering&nbsp;<strong>high-quality, compliant, and efficient IT projects</strong>.&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>What We’re Looking For</strong>&nbsp;</p> <ul> <li><strong>Experience</strong>&nbsp;in project support, coordination, administration, or a similar role.&nbsp;</li> </ul> <ul> <li>Strong&nbsp;<strong>attention to detail</strong>&nbsp;– ability to identify errors, inconsistencies, and missing information.&nbsp;</li> </ul> <ul> <li><strong>Excellent written and verbal communication skills</strong>&nbsp;– able to provide clear updates and manage expectations.&nbsp;</li> </ul> <ul> <li><strong>Highly organized</strong>&nbsp;with the ability to manage multiple requests and&nbsp;<strong>conflicting priorities</strong>.&nbsp;</li> </ul> <ul> <li>Proficiency in&nbsp;<strong>Excel and Word</strong>&nbsp;– comfortable working with data, reports, and documentation.&nbsp;</li> </ul> <ul> <li>A proactive, problem-solving attitude with a&nbsp;<strong>focus on quality and efficiency</strong>.&nbsp;</li> </ul> <ul> <li>Comfortable working in a&nbsp;<strong>fast-paced IT environment</strong>&nbsp;with evolving priorities.&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Why Join Abacus Group?</strong>&nbsp;</p> <ul> <li>Be part of a&nbsp;<strong>fast-growing and innovative IT services firm</strong>&nbsp;specializing in financial services.&nbsp;</li> </ul> <ul> <li>Opportunities for&nbsp;<strong>career growth and development</strong>&nbsp;in project coordination and quality management.&nbsp;</li> </ul> <ul> <li>Play a key role in&nbsp;<strong>delivering high-quality IT solutions</strong>&nbsp;to investment firms and financial institutions.&nbsp;</li> </ul> <ul> <li>Hybrid or flexible working options available (if applicable).&nbsp;</li> </ul>