VP Ambassador Experience at Plexus Worldwide

<p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Vice President, Ambassador Experience</strong></span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><em>Shape the journey. Elevate the experience. Inspire the field.</em></span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">At Plexus, we believe people stay where they feel recognized, empowered, connected, and inspired. We are seeking a visionary <strong>Vice President, Ambassador Experience</strong> to lead the strategy, innovation, and execution behind every touchpoint in the Ambassador journey—from onboarding through top leadership ranks.</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">This is not a maintenance role. This is a transformational leadership opportunity for a builder, strategist, and change agent who understands how to create meaningful experiences that drive engagement, loyalty, retention, and performance across a global direct sales organization.</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">You will lead the evolution of our Recognition, Events, Training, Programs, and Sales Tools ecosystems to create a seamless, intuitive, and world-class Ambassador experience that fuels growth and strengthens community.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Why This Role Matters</strong></span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">This role touches every stage of the Ambassador journey:</span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">The excitement of joining</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">The confidence to grow</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">The pride of recognition</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">The connection to community</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">The inspiration to stay</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">You will have the opportunity to directly influence the systems, experiences, and strategies that shape Ambassador success worldwide. From global recognition programs and event strategy to digital tools and field engagement, your work will leave a lasting impact on the business and the people behind it.</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">No two days will look the same. One day you may be reimagining a global convention experience; the next, redesigning a digital sales tool or refining a recognition strategy that drives the right field behaviors.</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">We are looking for someone who leads with both strategy and empathy—someone who takes the time to understand the “why” before implementing the “what.” Someone who can thoughtfully analyze downstream impact, reduce friction, and create experiences that truly resonate with people.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>What You’ll Own</strong></span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">As VP, Ambassador Experience, you will serve as the executive leader responsible for the end-to-end strategy and optimization of the global Ambassador experience.</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">You will:</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Create a Best-in-Class Ambassador Journey</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Develop and execute the strategic roadmap for the complete Ambassador lifecycle—from enrollment to top leadership ranks</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Identify friction points and streamline the field experience across systems, programs, and processes</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Serve as the internal voice and advocate for the Ambassador community</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Lead Global Recognition &amp; Incentive Strategy</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Design innovative recognition programs that celebrate achievement and inspire high-value field behaviors</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Create milestone and strategic incentive initiatives that strengthen engagement and retention</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Elevate the emotional connection Ambassadors feel with the brand and community</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Transform Events Into Experiences</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Lead the strategy and execution of global conventions, recognition experiences, and regional events</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Build event cadences and communications that increase attendance, participation, and field excitement</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Ensure events reinforce recognition, culture, and business momentum</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Drive Adoption of Sales Tools &amp; Programs</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Oversee the strategy and development of sales-based digital tools and back-office resources</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Partner cross-functionally with IT, Marketing, Sales, and Customer Experience to create intuitive, high-adoption solutions</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Use data, feedback, and behavioral insights to improve usability and field engagement</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Build the Future of Global Training</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Lead the development of a global training roadmap that supports Ambassador growth and leadership development</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Ensure educational content aligns with sales tools, programs, and evolving business priorities</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Create scalable learning experiences that empower Ambassadors worldwide</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Influence at the Executive Level</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Partner closely with executive leadership to align Ambassador experience initiatives with broader company objectives</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Collaborate with regional sales leaders to ensure a consistent and elevated global field experience</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Bring a global lens and localization mindset to every initiative</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>What Success Looks Like (KPO’s)</strong></span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">In this role, success is measured by your ability to create meaningful experiences that drive:</span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Increased Ambassador engagement</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Higher adoption of sales tools and programs</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Stronger event participation</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Improved retention and loyalty</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Reduced operational friction</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">A more professionalized and connected field culture</span></li> </ul> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>What You Bring</strong></span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">You are both a strategic architect and an operational executor. You understand how to connect systems, people, motivation, and experience into one cohesive journey.</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Required Experience</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Bachelor’s degree in Business or related field (or equivalent experience)</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">12+ years of leadership experience, including direct sales experience</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">5+ years leading teams at the Director level or above</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>What Sets You Apart</strong></span></p> <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Proven experience designing end-to-end experiences for large-scale independent sales organizations</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Strong understanding of digital product strategy and user adoption</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Experience building global tools, programs, or field initiatives with localization in mind</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Expertise in recognition strategy, behavioral motivation, and field engagement</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Demonstrated success leading large-scale events and conventions</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Ability to translate complex strategy into actionable execution</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Strong emotional intelligence and relationship-building skills</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Passion for simplifying complexity and improving user experience</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Executive presence with the ability to influence across departments and field leadership</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">A builder who sees opportunity everywhere</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">A collaborative partner who thrives cross-functionally</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">A high-EQ leader who values relationships as much as results</span></li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Energized by change, innovation, and meaningful impact</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Most importantly, you understand that exceptional Ambassador experiences don’t happen by accident—they are intentionally designed.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>About Plexus</strong></span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Founded in gut health. Experts in microbiome. Plexus Worldwide®, headquartered in Scottsdale, Arizona, is a renowned direct-selling company recognized as a top employer. Over the past 18 years, Plexus has dedicated itself to promoting hope, health, and happiness through its scientifically backed, innovative dietary supplements, weight management products, and personal care products, sold primarily through Plexus Brand Ambassadors. As a six-time Best Places to Work awardee, Blue Zone-approved employer, and an AZ Most Admired Company, Plexus prides itself on its robust organizational culture and commitment to community support and philanthropy. Our team is driven by a shared mission to empower individuals to achieve their health and wellness goals while offering additional income through the sale of products. Join us to be part of a team that values people, innovation, wellness, and community impact.</span></p> <p><span style="font-size: 12pt;"><strong>Benefits</strong></span></p> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Highly rated and competitive medical plans.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">401k with company match and immediate vesting.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">1-on1, personalized health coaching.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Many other voluntary benefits.</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">To learn more about Plexus Worldwide, please review our careers page at www.plexusworldwide.com/careers.</span></p> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Thank you for taking the time to apply for an opportunity with our One Plexus team! 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