IT Intern at Aerospike

<p>Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.&nbsp;Global leaders, including&nbsp;Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair,&nbsp;rely on Aerospike for&nbsp;customer 360, fraud detection, real-time bidding,&nbsp;profile stores, recommendation engines,&nbsp;and other use cases.&nbsp;</p> <p>&nbsp;At Aerospike, we dream big and deliver even bigger. Our mission is to&nbsp;<strong>unleash the power of the world’s real-time data</strong>&nbsp;with a database built for&nbsp;<strong>infinite scale, speed, and sustainability</strong>.</p> <p>If you're ready to shape the future of data, join us.</p> <h3 data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">About the Role</strong></h3> <p data-path-to-node="4">As our company scales, our technology needs to keep pace. We are looking for a proactive and detail-oriented <strong data-path-to-node="4" data-index-in-node="109">IT Intern</strong> to join our team. In this role, you will be the backbone of our daily technical operations, ensuring that our team members have the tools and support they need to succeed.</p> <p data-path-to-node="5">This isn't just about "fixing printers"—you’ll gain hands-on experience in <strong data-path-to-node="5" data-index-in-node="75">Systems Administration, Asset Management, and IT Operations</strong> while working directly alongside senior IT leadership.</p> <h3 data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">Key Responsibilities</strong></h3> <ul data-path-to-node="7"> <li> <p data-path-to-node="7,0,0"><strong data-path-to-node="7,0,0" data-index-in-node="0">Technical Support:</strong> Act as the first line of defense for help desk tickets, providing basic troubleshooting and resolution for hardware and software issues.</p> </li> <li> <p data-path-to-node="7,1,0"><strong data-path-to-node="7,1,0" data-index-in-node="0">Lifecycle Management:</strong> Own the "Day 1" experience by imaging laptops, configuring workstations, and managing the onboarding/offboarding process for employees.</p> </li> <li> <p data-path-to-node="7,2,0"><strong data-path-to-node="7,2,0" data-index-in-node="0">Identity &amp; Access:</strong> Assist with user account provisioning and access management across various corporate platforms.</p> </li> <li> <p data-path-to-node="7,3,0"><strong data-path-to-node="7,3,0" data-index-in-node="0">Asset &amp; Inventory:</strong> Maintain a meticulous inventory of hardware and software assets; assist with periodic audits to ensure compliance and data integrity.</p> </li> <li> <p data-path-to-node="7,4,0"><strong data-path-to-node="7,4,0" data-index-in-node="0">Project Assistance:</strong> Support the IT team in deploying new system implementations and infrastructure upgrades.</p> </li> </ul> <hr data-path-to-node="8"> <h3 data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0">Qualifications</strong></h3> <ul data-path-to-node="10"> <li> <p data-path-to-node="10,0,0"><strong data-path-to-node="10,0,0" data-index-in-node="0">Educational Background:</strong> Currently pursuing or recently completed a degree/certification in Information Technology, Computer Science, or a related field.</p> </li> <li> <p data-path-to-node="10,1,0"><strong data-path-to-node="10,1,0" data-index-in-node="0">Tech Savvy:</strong> Familiarity with various Operating Systems (Windows/macOS) and basic networking concepts.</p> </li> <li> <p data-path-to-node="10,2,0"><strong data-path-to-node="10,2,0" data-index-in-node="0">Problem Solver:</strong> A "figure-it-out" mentality with the ability to research solutions to unfamiliar technical hurdles.</p> </li> <li> <p data-path-to-node="10,3,0"><strong data-path-to-node="10,3,0" data-index-in-node="0">Communication:</strong> Strong verbal and written skills—you can explain technical concepts to non-technical colleagues without using jargon.</p> </li> <li> <p data-path-to-node="10,4,0"><strong data-path-to-node="10,4,0" data-index-in-node="0">Reliability:</strong> Highly organized with the ability to manage multiple administrative tasks simultaneously.</p> </li> </ul> <hr data-path-to-node="11"> <h3 data-path-to-node="12"><strong data-path-to-node="12" data-index-in-node="0">Why Join Our Team?</strong></h3> <ul data-path-to-node="13"> <li> <p data-path-to-node="13,0,0"><strong data-path-to-node="13,0,0" data-index-in-node="0">Mentorship:</strong> Work directly under our IT Leadership and senior staff who are committed to your professional growth.</p> </li> <li> <p data-path-to-node="13,1,0"><strong data-path-to-node="13,1,0" data-index-in-node="0">Strategic Impact:</strong> By handling essential operational tasks, you enable the entire department to focus on high-level strategic initiatives.</p> </li> <li> <p data-path-to-node="13,2,0"><strong data-path-to-node="13,2,0" data-index-in-node="0">Real-World Experience:</strong> Gain exposure to enterprise-level IT environments and modern SaaS management tools.</p> </li> </ul> <p><strong>Must be able to come to Mountain View HQ 3 times per week.</strong>&nbsp;</p> <p>Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.Join us at Aerospike and be part of a dynamic team that is shaping the future of data management.&nbsp;</p>