Home Care Coordinator at Habitat Health

2420 Merced St., San Leandro, CA 94577Full-timeEast Bay PACEPosted 9 days ago

About the Role

<div class="content-intro">Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms.  Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.</div>Estimated Start Date:  11/30/2026 80% of role responsibility is in the community, specifically in participant homes. Must be willing to travel. Costs incurred with work travel are subject to our Reimbursement Policy.   Role Scope: We are looking for a Home Care Coordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. As a member of the Interdisciplinary Team (IDT), the Home Care Coordinator participates in the assessment of participant needs, development of care plans, and coordination of home care services to support safe, effective, and person-centered care in the home setting.    Core Responsibilities & Expectations for the Role  <ul> <li>Exhibit and honor Habitat’s values. </li> <li>Conduct comprehensive in-home assessments to evaluate participant care needs, functional status, safety risks, and appropriateness of home care services  </li> <li>Perform home safety evaluations and provide recommendations to promote participant independence and reduce risk  </li> <li>Assess participants' ability to safely perform tasks and utilize adaptive equipment through observation and return demonstrations  </li> <li>Collaborate with participants, caregivers, and family members to identify care needs and service gaps  </li> <li>Participate as an active member of the Interdisciplinary Team (IDT) in developing, implementing, and updating participant care plans  </li> <li>Partner with clinical and non-clinical team members, including rehabilitation, nutrition, and social services staff, to ensure a comprehensive understanding of participant needs  </li> <li>Coordinate home care services to align with the participant's individualized care plan and goals Evaluate completed caregiver tasks and identify services that are frequently declined, missed, or not completed as planned   </li> <li>Review weekly home care notes and documentation to identify service gaps, changes in participant condition, Service Determination Requests (SDRs), grievances, and other concerns requiring follow-up or escalation to the appropriate team members.   </li> <li>Maintain current and accurate authorizations for home care services, ensuring services are aligned with participant needs and payer requirements  </li> <li>Monitor authorization status and coordinate renewals to prevent interruptions in service  </li> <li>Maintain timely, accurate, and compliant documentation in electronic health records and operational systems  </li> <li>Support quality improvement initiatives and compliance activities related to home care services  </li> <li>Perform other related duties as assigned </li> </ul> Required Qualifications:   <ul> <li>Minimum of two (2) years of clinical experience, preferably in home care, geriatrics, care coordination, primary care, or a related healthcare setting </li> <li>Knowledge of care planning, clinical assessments, and home care service delivery  </li> <li>Ability to conduct comprehensive participant assessments and identify changes in condition or care needs  </li> <li>Strong clinical judgment and critical thinking skills  </li> <li>Excellent interpersonal, communication, and collaboration skills  </li> <li>Ability to work effectively within an interdisciplinary team environment  </li> <li>Strong organizational skills with the ability to manage multiple priorities and deadlines  </li> <li>Proficiency with electronic health records and healthcare documentation systems  </li> <li>Valid driver's license, reliable transportation, and active auto insurance in accordance with state requirements </li> <li>Demonstrates ability to use motivational interviewing, trust building techniques, and clear expectation setting to support acceptance of clinically appropriate home care hours and care recommendations.  </li> </ul> Preferred Qualifications:  <ul> <li>Active Licensed Vocational Nurse (LVN) license in the applicable state </li> <li>Experience working with older adult populations  </li> <li>Experience in PACE, home health, home care, or managed care environments </li> <li style="color: rgb(224, 62, 45);">Bilingual: Spanish/Mandarin/Cantonese preferred. </li> <li>Experience with care coordination, utilization management, or authorization processes  preferred </li> </ul> Essential Functions & Physical Requirements  The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Team members in this role may be expected to:  <ul> <li>Work in healthcare, administrative, community, or remote environments, depending on role needs. </li> <li>Communicate effectively with participants, caregivers, team members, and other stakeholders in person, by phone, and through electronic systems. </li> <li>Remain stationary and/or move about for extended periods, consistent with job duties. </li> <li>Operate standard office equipment and/or clinical tools (e.g., computers, phones, medical devices, documentation systems). </li> <li>Travel between work sites or community locations as needed. </li> <li>Follow safety procedures, infection control protocols, and use personal protective equipment (PPE) when required. </li> <li>Perform tasks that may involve bending, reaching, lifting, or assisting participants, depending on role responsibilities. </li> <li>Lift, carry, push, or pull supplies, equipment, or materials typically up to 25–50 pounds, with assistance or mechanical aids, depending on job duties and role responsibilities. </li> </ul> Compensation:  The anticipated salary range for this position is $33 - $40/hour. This position is also eligible for a target annual bonus of 5% and may be eligible for additional incentive compensation, as applicable.  The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.  In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.  At-Will Employment   Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment.  Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company. <div class="content-conclusion">Vaccination Policy, including COVID-19 To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.  Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.  As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.  Our Commitment to Equal Opportunity and Inclusion Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.  Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.  If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at <a href="mailto:[email protected]">[email protected]</a>.  We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.  E-Verify Participation Notice   Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.  If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.  E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.  Habitat Health complies with all federal and state employment eligibility verification requirements.  Beware of Scams and Fraud   Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.  Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process.  If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding.  If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov. </div>

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