People Operations Lead at Unframe

<h3><strong>About Unframe</strong></h3> <p>Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days, not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.</p> <p>With over $100M in TCV secured within 12 months, and a new $50M Series B led by Highland Europe, Unframe is rapidly scaling globally alongside Fortune 500 customers, backed by Bessemer, Craft, and TLV.</p> <h3><strong>About the role</strong></h3> <p>We’re looking for an <strong>People Operations Lead</strong> to help shape how we grow - as a team, as a culture, and as a company. This is a hands-on, high-impact role for someone who thrives in fast-paced startup environments and enjoys partnering closely with managers and employees. You'll combine strategic thinking with operational excellence, ensuring our people processes scale alongside our business.</p> <p>This is a hybrid role, and we’re looking for someone who enjoys working in person and can join the team in our office a few days each week.</p> <h3><strong>What you’ll do</strong></h3> <ul> <li data-section-id="1osf1gd" data-start="974" data-end="1106">Partner closely with managers and team leads across EMEA and the US to support team growth, performance, and employee development.</li> <li data-section-id="h8w2jf" data-start="1107" data-end="1301">Own the end-to-end employee lifecycle for our global workforce, from offer stage and onboarding through development and offboarding, partnering closely with Employer of Record (EOR) providers.</li> <li data-section-id="19fd30p" data-start="1302" data-end="1423">Serve as a trusted advisor to managers and employees on people-related matters in a global, cross-cultural environment.</li> <li data-section-id="u7pm4e" data-start="1424" data-end="1557">Lead and continuously improve core HR processes, including performance reviews, feedback cycles, goal setting, and talent planning.</li> <li data-section-id="4cznfl" data-start="1558" data-end="1672">Coach and support managers through complex employee relations and people challenges across multiple geographies.</li> <li data-section-id="141cyep" data-start="1673" data-end="1805">Drive initiatives that enhance employee engagement, company culture, and the overall employee experience across distributed teams.</li> <li data-section-id="2ev6ty" data-start="1806" data-end="1932">Ensure People operations, policies, and processes are scalable, compliant, and aligned with business needs as the company grows.</li> </ul> <h3><strong>What we’re looking for</strong></h3> <ul> <li data-section-id="1dznsa1" data-start="1961" data-end="2048">8+ years of experience in an HR Business Partner, People Operations, or similar role.</li> <li data-section-id="1kv67fh" data-start="2049" data-end="2173">Experience supporting globally distributed teams, with a strong understanding of US employment practices and work culture.</li> <li data-section-id="7zflil" data-start="2174" data-end="2357">Experience managing global employment through Employer of Record (EOR) providers, including onboarding, employee lifecycle management, and compliance.</li> <li data-section-id="pt8bzu" data-start="2358" data-end="2436">Experience working in a high-growth startup or other fast-paced environment.</li> <li data-section-id="1xlzr4i" data-start="2437" data-end="2492">Comfortable collaborating across multiple time zones.</li> <li data-section-id="xbicsa" data-start="2493" data-end="2552">Native-level fluency in English, both written and spoken.</li> <li data-section-id="1mrd6lx" data-start="2553" data-end="2695">Excellent interpersonal and communication skills, with the ability to build trusted relationships across cultures and organizational levels.</li> <li data-section-id="zkduk7" data-start="2696" data-end="2805">Proven experience coaching managers through performance, organizational, and employee relations challenges.</li> <li data-section-id="jg24k7" data-start="2806" data-end="2897">High emotional intelligence, sound judgment, and a pragmatic approach to problem-solving.</li> <li data-section-id="rncznj" data-start="2898" data-end="2967">Comfortable navigating ambiguity and adapting as priorities evolve.</li> <li data-section-id="1lnu2bt" data-start="2968" data-end="3066">Experience with organizational development, leadership coaching, or talent management is a plus.</li> </ul> <h3><strong>Why join us</strong></h3> <p>We’re a small, product-focused team building AI-powered solutions, moving fast and working closely together.</p> <p>This role is an opportunity to shape how we grow and have real impact on people, culture, and the way we build.</p>