Workspace Experience Manager at Aarki

<h2 class="text-heading-large">About the job</h2> <div class="mt4"> <p><strong>Who are we?<br><br></strong>RZR Global is an AI-driven company specializing in mobile advertising solutions designed to fuel revenue growth. We leverage AI to discover audiences in a privacy-first environment through trillions of contextual bidding signals and proprietary behavioral models. Our audience engagement platform includes creative strategy and execution. We handle 5 million mobile ad requests per second from over 10 billion devices, driving performance for both publishers and brands. We are headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC.</p> </div> <p><strong>Role Overview</strong></p> <p>RZR’s new Bangalore office at Tablespace Towers is a flagship investment in our culture, talent brand, and employee experience. With 250+ seats and rapid growth, our workspace must operate as a strategic asset—not merely a facility.</p> <p>The Workspace Manager owns the end-to-end in-office employee experience: from arrival to departure, every touchpoint, every day. This role manages a complex portfolio of vendors, budgets, stakeholders, and operational rhythms while continuously raising the bar for quality and belonging. This is an experience ownership role, not a facilities admin role.</p> <p><em>Scope includes one direct report and deep cross-functional partnership with People Operations, Finance, IT, and Tablespace building management.</em></p> <p><strong>Key Responsibilities</strong></p> <p><strong>1. Workspace Experience &amp; Environment</strong></p> <ul> <li>Own the end-to-end employee journey: onboarding day, daily experience, and offboarding touches</li> <li>Continuously improve all common spaces: collaboration zones, meeting rooms, lounge, reception</li> <li>Ensure the office reflects RZR’s values: visual identity, cleanliness, ambiance, energy</li> <li>Oversee seat planning and utilization across 250+ workstations</li> <li>Lead special initiatives: Friday specials, cultural events, seasonal moments, milestones</li> <li>Deliver a welcoming, high-energy environment for employees and visitors</li> </ul> <p><strong>2. Vendor &amp; Stakeholder Management</strong></p> <ul> <li>Own vendor relationships: cafeteria, F&amp;B, housekeeping, security, courier, and others</li> <li>Negotiate and manage contracts/SLAs; run performance reviews and renewals</li> <li>Primary liaison with Tablespace management; escalate and resolve proactively</li> <li>Manage external travel vendor and travel desk operations</li> <li>Serve as the go-to contact for all employee queries on facilities and logistics</li> </ul> <p><strong>3. Food, Cafeteria &amp; Hospitality</strong></p> <ul> <li>Own cafeteria operations: menu planning, vendor quality, hygiene, feedback loops</li> <li>Plan weekly Friday specials and monthly features to drive engagement</li> <li>Oversee beverages/snacks: restocking cadence, variety, cost alignment</li> <li>Maintain highest hospitality standards and regulatory compliance</li> </ul> <p><strong>3.Travel Desk &amp; Visa Management</strong></p> <ul> <li>Operate the in-house travel desk: bookings, approvals, logistics</li> <li>Coordinate flights, hotels, and ground transport with vendor</li> <li>Support visa applications and travel documentation</li> <li>Maintain travel records, monitor spend, flag anomalies to Finance</li> </ul> <p><strong>4. Stationery, Equipment &amp; Procurement</strong></p> <ul> <li>Own inventory of office stationery, supplies, consumables</li> <li>Ensure meeting room readiness: AV, whiteboards, booking processes</li> <li>Track asset lifecycle; coordinate repairs/replacements with IT/Finance</li> <li>Follow vendor empanelment and PO processes</li> </ul> <p><strong>5. Finance, Budget &amp; Reporting</strong></p> <ul> <li>Own monthly G&amp;A budget; track actuals vs plan and drive cost efficiency</li> <li>Prepare monthly P&amp;L reconciliation and share with Finance</li> <li>Process vendor invoices and ensure timely clearance</li> <li>Maintain visibility via weekly dashboards and monthly reports</li> <li>Identify savings without compromising experience quality</li> </ul> <p><strong>6.Team Leadership</strong></p> <ul> <li>Manage one direct report; provide clear goals, coaching, and feedback</li> <li>Allocate responsibilities for reliable, repeatable execution</li> <li>Develop the coordinator for increasing ownership over time</li> </ul> <p><strong>Required Skills &amp; Experience</strong></p> <ul> <li>8-10 years in office management, facilities, or workplace experience roles; 150+ employee environments preferred</li> <li>Proven vendor management: contracting, SLAs, renegotiations, performance</li> <li>Food/cafeteria or hospitality operations experience is highly preferred</li> <li>Travel desk coordination and business travel logistics</li> <li>Budget ownership: P&amp;L tracking, invoicing, reconciliation</li> <li>Experience with building management/real estate stakeholders</li> <li>Fluent with G-Suite and Excel/Sheets; basic procurement/asset tools</li> <li>Strong interpersonal and cross-functional influence skills</li> <li>High ownership, prioritization, and multi-stream execution</li> <li>Experience managing junior team members</li> <li>Bachelor’s degree in business administration, Hospitality Management, or related field preferred</li> </ul> <p>&nbsp;</p>