Customer Service Representative at Emergency Air

<p><strong>Emergency Air </strong></p> <p><strong>Customer </strong><strong>Service Representative</strong><br><br></p> <p>Be the Voice Behind the Solutions!&nbsp;</p> <p>&nbsp;&nbsp;Emergency Air is&nbsp;a fast-growing leader in residential HVAC and plumbing services. We are searching for a&nbsp;Customer Service Representative who thrives in a dynamic, fast paced&nbsp;environment.&nbsp;&nbsp;</p> <p>Are you driven, empathetic, and energized by helping others? Do you have a knack for turning a phone call into a lasting customer relationship?<br><br>This is more than a job, it’s your opportunity to join a team that values performance, rewards initiative, and supports your career growth every step of the way.<br><br><strong>What We Offer:</strong><br>•&nbsp;Base Pay:&nbsp;$16-$18/hr.<br>•&nbsp;Monthly Bonuses:&nbsp;Earn an additional +$3,500+ based on performance<br>•&nbsp;<strong><em>Schedule: 10am - 7Pm Monday -Friday&nbsp;</em></strong><br><br></p> <p><strong>Benefits Package:</strong><br>• Medical, Dental &amp; Vision Insurance<br>• 401(k) with company match<br>• Paid Time Off &amp; Paid Holidays<br>•&nbsp;Career Growth:&nbsp;We promote from within and offer clear paths for advancement<br>•&nbsp;Team Culture:&nbsp;Positive, high-energy environment where your contributions are recognized and rewarded</p> <p><strong>What You’ll Do:</strong><br>• Handle a high volume of inbound and outbound calls with urgency and professionalism<br>• Build trust and rapport with customers while uncovering their HVAC or plumbing service needs<br>• Schedule and coordinate appointments with field technicians<br>• Recommend service options, promote membership plans, and maximize each customer interaction<br>• Deliver a world-class customer experience from first call to follow-up</p> <p><strong>What We’re Looking For:</strong><br>• A motivated, goal-oriented professional who loves to win and help others do the same<br>• Strong communication skills with the ability to listen, empathize, and problem-solve quickly<br>• Calm under pressure and able to maintain professionalism in a fast-paced environment<br>• Experience in a sales-support or customer-facing role, home services or call center experience is a major plus<br>• Familiarity with plumbing, HVAC, or home services is helpful but not required</p> <p>Schedule: <strong><em>10am - 7Pm Monday -Friday&nbsp;</em></strong><strong>m<br><br>Office Address:</strong>&nbsp;4330 W Chandler Blvd suite 1 Chandler, AZ 85226</p> <p><em>If you’re ready to turn your customer service talent into a rewarding career, apply today and make a real impact with the Emergency Air team.</em><br>&nbsp;<br><br></p> <p>&nbsp;</p> <p>&nbsp;</p> <h6>&nbsp;</h6>