Solution Engineer (Billing Specialist) at Litify

<p><strong>About Us</strong><strong><br></strong>At Litify, we're powering a new era for the legal industry. Since its founding in 2016, Litify has helped law firms and corporate legal departments turn operations into impact through its leading AI-native Platform of Action.&nbsp;<br><br>Over 55K legal professionals and 450+ enterprise clients across plaintiff, insurance defense, immigration, and the Fortune 500 trust Litify to combine cloud-based technology, configurable AI-native workflows, agentic AI, and powerful business analytics into one open ecosystem that moves legal teams from systems of record to systems of action.<br><br>Backed by Bessemer Venture Partners and recognized as an Inc. 5000 and Deloitte Technology Fast 500 fastest-growing private company, Litify is at the center of legal innovation. Headquartered in New York, we're building the last legal platform our customers will ever need.</p> <p><strong>About the Role<br></strong>Litify is built on the best-in-class Salesforce Platform and we’re seeking to bring a Solution Engineer, Billing Specialist on board to be an integral part of our Go-To-Market team. This individual will be primarily supporting sales efforts in client-facing meetings, calls, and projects, and will develop and lead custom demonstrations of Litify’s time, billing, and accounting solution.</p> <p><strong>What is a Solution Engineer?</strong></p> <p>The Solution Engineer, Billing Specialist is responsible for presenting Litify’s time, billing, and accounting offering in a value-driven way to prospects and customers, with the end goal of instilling confidence in the technology and removing objections in the pre-sales effort. To accomplish this, the Solution Engineer must bring firsthand knowledge of firm billing operations and a strong desire to leverage their technical and sales skills, including the ability to solicit business requirements, develop a sales strategy, and configure and effectively demonstrate solutions that address these requirements and provide business value.</p> <p>Litify is hiring for a candidate with 3–5 years of experience in a law firm billing department to join the Law Firm team within its Solution Engineering organization, reporting to the Director of Solution Engineering.</p> <p><strong>You Will Be:</strong></p> <ul> <li>Supporting the sales team in their ability to position Litify’s value proposition for time, billing, and accounting</li> <li>Conducting discovery sessions with potential Litify clients to understand their billing workflows, fee arrangements, and firm financial operations</li> <li>Building and demonstrating Litify’s time, billing, and accounting solution, powered by Accounting Seed, in a way that aligns with the customer’s needs</li> <li>Owning the time, billing, and accounting demo: building and maintaining the standard demo, setting the bar for how the solution is presented across the sales team, and keeping it current as the product evolves</li> <li>Walking prospects through the full bill cycle, including time entry, pre-bill review, invoicing, payments, collections, and trust accounting</li> <li>Serving as the team’s subject matter expert on law firm billing and enabling fellow Solution Engineers on how to position Accounting Seed</li> <li>Partnering closely with the Product team to share market and customer feedback, co-develop new billing capabilities, and influence the product roadmap</li> <li>Configuring Litify and Accounting Seed for custom demonstrations and enhancing standard demos for use by internal team members</li> <li>Answering the billing and accounting sections of RFPs effectively</li> <li>Ability to travel domestically approximately once per month, including to industry events</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li>Law Firm Billing and Financial Operations Experience</li> <ul> <li>3–5 years of experience working in a billing department, finance team, or firm operations role at a law firm that bills time</li> <li>Hands-on experience running a bill cycle, from time entry and pre-bill review through invoicing, payment, and collections</li> <li>Working knowledge of billing arrangements such as hourly, flat fee, contingency, and retainers, as well as trust/IOLTA accounting</li> </ul> <li>OR a Solution Engineer/Sales Engineer at another with Law Firm Billing Product experience</li> <li>Familiarity with common legal billing concepts such as rates, write-downs, realization, LEDES/e-billing, and client billing guidelines</li> <li>Solid oral, written, presentation, and interpersonal communication skills</li> <li>Ability to work as part of a team to solve business and technical problems in varied environments</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Experience with legal billing or practice management systems such as Aderant, Elite, or similar platforms</li> <li>Previous experience as a solution/sales engineer, implementation consultant, or customer-facing role at a legal technology or financial software company</li> <li>Nice to have: Salesforce Platform Experience</li> <ul> <li>Experience using, administering, or implementing Salesforce, Accounting Seed, or another Salesforce-native accounting application</li> </ul> </ul> <p><strong>Disclosure</strong>:<br>The estimated base salary pay range for this role is $105,000-$130,000. You will also be offered a bonus and benefits.</p> <p>Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.&nbsp;</p> <p>Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.&nbsp;&nbsp;</p>