VP, Account Executive - Client Service, Healthcare at Guidepoint

<p><span style="font-size: 12pt;"><strong>Overview:</strong></span></p> <p><span style="font-size: 12pt;">Guidepoint’s Client Service teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.</span></p> <p><span style="font-size: 12pt;">Guidepoint is seeking qualified candidates for a<strong> VP, Account Executive - Client Service</strong> on the Institutional Healthcare Client Service team<strong>.&nbsp;</strong> This person will promote our subscription-based research service to various business units within existing clients (hedge funds, mutual funds, private equity etc.), in order to grow overall usage.</span></p> <p><span style="font-size: 12pt;"><strong>This is a Hybrid position in our New York City office.&nbsp;</strong></span></p> <p><span style="font-size: 12pt;"><strong>What You'll Do:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Own a portfolio of client accounts that have been clients for 2+ years, ensuring long-term retention and growth</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead contract negotiations, pricing discussions, renewals, and commercial conversations</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Drive upsell, cross-sell, and package expansions across existing accounts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proactively meet clients in person and virtually to strengthen executive relationships</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify and activate new users within existing client organizations</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop account growth strategies and revenue plans in partnership with service leadership</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monitor usage trends and intervene strategically to prevent churn</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as senior point of contact for escalations and high-level client discussions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner closely with client service teams to ensure flawless delivery and client satisfaction</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What You Have:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">3-5 years of experience in account management, relationship management, or consultative sales</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven track record managing renewals and negotiating contracts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated success driving upsell and cross-sell revenue</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience managing mid-sized to large B2B client portfolios</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong executive presence and ability to build C-level relationships</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comfortable conducting in-person client meetings</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Commercially minded, proactive, and highly accountable</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service</span></li> </ul> <p><span style="font-size: 12pt;"></span></p> <p><span style="font-size: 12pt;"><strong>&nbsp;What We Offer:</strong></span></p> <p><span style="font-size: 12pt;">The annual base salary for this position is $100,000 - $120,000. Additionally, this position is eligible for a yearly bonus based on performance.</span></p> <p><span style="font-size: 12pt;"><strong>You will also be eligible for the following benefits:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">15 PTO Days, 10 legal holidays, and sick days</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comprehensive Medical, dental, and vision plans</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Commuter benefits and a corporate discounts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Development opportunities through the LinkedIn Learning platform</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Year-round corporate athletic league</span></li> </ul> <p><span style="font-size: 12pt;"><strong>About Guidepoint:</strong>&nbsp;</span></p> <p><span style="font-size: 12pt;">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.&nbsp;</span></p> <p><span style="font-size: 12pt;">Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.&nbsp;</span></p> <p><span style="font-size: 12pt;">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.&nbsp;</span></p> <h4><span style="font-size: 12pt;">AI Disclosure</span></h4> <p><span style="font-size: 12pt;"><em>For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.</em></span></p> <p><span style="font-size: 12pt;"><strong><em>The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment</em></strong><em>. To request a reasonable accommodation due to disability, please contact <a href="mailto:[email protected]">[email protected]</a></em></span></p> <p><span style="font-size: 12pt;">#LI-AA1</span></p> <p><span style="font-size: 12pt;">#LI-HYBRID</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.</p></div><div class="title">Compensation</div><div class="pay-range"><span>$100,000</span><span class="divider">&mdash;</span><span>$120,000 USD</span></div></div></div>