Client Engagement Advisor (Sr. BDR) at UPSTACK

<p><span style="text-decoration: underline;"><strong><span data-contrast="none">Overview</span></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><a href="https://upstack.com/" target="_blank">UPSTACK</a>&nbsp;i<strong>s the leading full-service technology advisory firm</strong>, transforming how businesses design, source, implement, support, and optimize IT infrastructure. Clients benefit from decades of expertise, enhanced support, and UPSTACK’s proprietary technology—delivering faster deployments, cost savings, and streamlined access to critical solutions.</p> <p><strong>Our expertise includes:</strong>&nbsp;data center colocation, network connectivity, SD-WAN, unified communications, cloud contact center, CX-AI, private/public cloud, security, mobility, business continuity, and IoT.</p> <p>Under the leadership of Founder and CEO&nbsp;<a href="https://www.linkedin.com/in/ctrapp?miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAChg5gBosQ3WiZEIVmxE-krU76_xTVRZmk&amp;lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_all%3BLXfm70vXQ0yeXVdgjJ%2BCxQ%3D%3D" target="_blank">Christopher Trapp</a>,&nbsp;<strong>UPSTACK is committed to exceptional customer experiences</strong>, serving 6,500+ clients—from SMBs to enterprises—and managing over $550M in annual technology spend across industries.</p> <p><span style="text-decoration: underline;"><strong><span data-contrast="none">About the Role</span></strong></span></p> <p data-start="474" data-end="779">UPSTACK is transforming how businesses design, procure, and manage technology infrastructure. Our platform unites industry-leading advisors with best-in-class solutions across <strong data-start="650" data-end="736">Cloud, Connectivity, Data Center, Cybersecurity, CX/AI, and Unified Communications</strong> to deliver measurable business outcomes.</p> <p data-start="781" data-end="1295">We are looking to hire a <strong>Client Engagement Advisor</strong> (Sr. BDR) to join our growing sales organization. This role is ideal for a high-performing, metrics-driven outbound professional with experience prospecting into IT organizations across key technology pillars such as Cloud, Cybersecurity, Networking, or Managed Services.</p> <p data-start="1023" data-end="1361">As a Sr. BDR, you will take ownership of new business development by identifying, engaging, and nurturing prospective clients to generate qualified pipeline and drive revenue growth. You should thrive in a high-activity, fast-paced environment, be confident in cold calling, and have a proven ability to engage senior IT stakeholders.</p> <p data-start="1363" data-end="1462">This position reports to the Manager, Client Engagement on the BDR West team.&nbsp;</p> <p data-ccp-border-between="0px none #000000" data-ccp-padding-between="0px"><span style="text-decoration: underline;"><strong><span data-contrast="none">Key Responsibilities</span></strong></span></p> <ul> <li data-start="1500" data-end="1656">Proactively identify, engage, and qualify prospective customers through outbound channels including <strong data-start="1600" data-end="1654">cold calling, email sequencing, and social selling</strong>.</li> <li data-start="1659" data-end="1775">Consistently execute <strong data-start="1680" data-end="1719">80–100+ outbound activities per day</strong> across multiple channels to generate net-new pipeline<strong>.</strong></li> <li data-start="1778" data-end="1914">Build, segment, and prioritize targeted prospect lists using tools such as ZoomInfo, Apollo, LinkedIn Sales Navigator, and Seamless.AI.</li> <li data-start="1917" data-end="2068">Engage <strong data-start="1924" data-end="1946">IT decision-makers</strong> (CIO, CTO, VP/Director of IT, Infrastructure, Network, Security) to uncover business needs and drive qualified meetings.</li> <li data-start="2071" data-end="2217">Partner closely with Account Executives (AEs), AVPs, and Marketing to refine messaging, improve conversion rates, and maximize pipeline creation.</li> <li data-start="2220" data-end="2351">Develop a strong understanding of the company’s <strong data-start="2268" data-end="2307">multi-solution technology portfolio</strong> and how it aligns to customer pain points.</li> <li data-start="2354" data-end="2467">Accurately track activities, performance metrics, and pipeline in <strong data-start="2420" data-end="2465">Salesforce and sales engagement platforms</strong></li> <li data-start="2470" data-end="2605">Stay informed on <strong data-start="2487" data-end="2556">market trends, emerging technologies, and competitive positioning</strong> to continuously improve outreach effectiveness.</li> </ul> <p><span style="text-decoration: underline;"><strong><span data-contrast="none">Required Qualifications</span></strong></span></p> <ul> <li data-start="1993" data-end="2133"><strong>3–6+</strong> years of business development or outbound sales experience, ideally within <strong>IT Services, SaaS, Telecommunications</strong>, or related industries, with a strong preference for backgrounds in Cloud, Cybersecurity, Networking, CX/AI, or Managed Services (MSP/VAR).</li> <li data-start="2136" data-end="2276">Proven track record of <strong data-start="2159" data-end="2224">meeting or exceeding outbound activity and quota expectations</strong> through consistent effort and conversion success.</li> <li data-start="2279" data-end="2406">Strong cold-calling, sequencing, and outbound prospecting skills with demonstrated ability to generate net-new opportunities.</li> <li data-start="2409" data-end="2532">Expertise in <strong data-start="2422" data-end="2486">list building, lead qualification, and prospect segmentation</strong> aligned to an ideal customer profile (ICP).</li> <li data-start="2535" data-end="2649">Experience prospecting into <strong data-start="2563" data-end="2599">IT and technical decision-makers</strong> within mid-market and enterprise organizations.</li> <li data-start="2652" data-end="2761">Exceptional written and verbal communication skills; confident engaging C-level and technical stakeholders.</li> <li data-start="2764" data-end="2866">Proficiency with <strong data-start="2781" data-end="2835">Salesforce, ZoomInfo, Apollo, and sequencing tools</strong> (e.g., Outreach, SalesLoft).</li> <li data-start="2869" data-end="2989">Highly <strong data-start="2876" data-end="2924">data-driven, organized, and process-oriented</strong>, with strong attention to follow-through and pipeline hygiene.</li> <li data-start="2992" data-end="3108"><strong data-start="2992" data-end="3036">Self-motivated, coachable, and resilient</strong>, with the ability to thrive in a dynamic, fast-paced sales environment.</li> </ul> <p><span style="text-decoration: underline;"><strong><span data-contrast="none">Additional Requirements</span></strong></span></p> <ul> <li data-section-id="r18i9s" data-start="150" data-end="266"><strong data-start="152" data-end="173">Technology Savvy:</strong> Comfortable using CRM systems and digital sales tools to manage pipeline and drive results</li> <li data-section-id="1b7exlt" data-start="267" data-end="344"><strong data-start="269" data-end="297">Standard Business Hours:</strong> Ability to work during normal business hours</li> <li data-section-id="qti1sd" data-start="345" data-end="559"><strong data-start="347" data-end="379">Flexible Meeting Attendance:</strong> Must be able to attend meetings scheduled, regardless of timing or time zone. While extended hours are generally not required, being present for booked meetings is essential</li> <li data-section-id="88ejcb" data-start="560" data-end="700"><strong data-start="562" data-end="580">Collaborative:</strong> Demonstrated ability to work effectively with account teams and cross-functional stakeholders to achieve shared goals</li> </ul> <p><span style="text-decoration: underline;"><strong>Salary Range</strong></span></p> <p>Employees new to UPSTACK typically come in at the start of the pay range. UPSTACK focuses on providing a simple and transparent pay structure, which is based on a variety of factors, including location, experience, and job-related skills.&nbsp;</p> <p><em><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">The base salary range for this role is $60,000.00 annually, plus participation in the variable commissions structure of $50,000.00+ (uncapped).&nbsp;</span></em></p> <p><span style="text-decoration: underline;"><strong>Closing</strong></span></p> <p>UPSTACK is an Equal Opportunity Employer and does not discriminate based on race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, UPSTACK will consider employment for all qualified applicants.</p> <p>UPSTACK is committed to providing reasonable accommodations to individuals with disabilities as required by applicable law. Accommodations may include adjustments to the application, interview, or assessment process, as well as modifications to the work environment or job duties to enable individuals to perform the essential functions of the role. Requests for accommodations will be evaluated on a case-by-case basis and provided unless they impose an undue hardship on the organization.</p> <p>At this time, UPSTACK will not sponsor a new applicant for employment authorization for this position.</p> <p>We endeavor to make the application process accessible to all applicants. If you would like to contact us regarding accessibility and/or need assistance completing the application process, please contact us at <a href="mailto:[email protected]"><u>[email protected]</u>.</a></p>