
Strategic Business Development Representative at PolyAI
United StatesFull-timeSalesPosted 5 days ago
About the Role
<div class="content-intro"><p style="line-height: 1.2;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><sup>PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. </sup></span></p></div><p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><strong>Strategic Business Development </strong>will focus on working as an individual contributor to help drive key strategic initiatives to accelerate company growth, improve lead generation efficiency, and enhance customer engagement across Tier 1 and Tier 2 accounts. You will work closely with the strategic team lead to develop strategy and cross-functional alignment (executive team, marketing, sales, product, etc.)</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><strong>In this role your responsibilities will include:</strong></sub></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Developing strategic pipeline across your owned accounts </sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Deep account research and knowledge that will help us intercept key moments for our prospects and convert them into commercial conversations</sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Facilitating and coordinating the first meetings with these strategic accounts - bringing together the right internal team to ensure we are fully equipped to wow our prospects on the first call.</sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Following and assisting the sales team in opportunity multi-threading</sub></span></li>
</ul>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><strong>What you’ll bring to the team:</strong></sub></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Sharp perspective on the market and positioning for our most strategic accounts </sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>A strong understanding of our market and the key players we compete with </sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Creative mind - always thinking 6-12 months ahead</sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Deep network with excellent relationships you can tap into.</sub></span></li>
</ul>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><strong>Required:</strong></sub></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>3-5 years of BD/VC/Sales experience</sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Willingness to travel </sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Organizational skills</sub></span></li>
</ul>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><strong>Bonus:</strong></sub></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Multilingual</sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Consulting/VC background</sub></span></li>
</ul>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><strong>Your Style:</strong></sub></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Entrepreneurial, enthusiastic, and curious approach to your list </sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>A “whatever it takes” (within reason and integrity) attitude about bringing in pipeline</sub></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>Self-starter mentality, scrappy, gritty, collaborative, determined</sub></span></li>
</ul>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>We provide a competitive salary range for this role - which is $100,000 – $118,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.</sub></span></p>
<hr>
<h1 style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><strong>Benefits</strong></sub></span></h1>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>💰 Participation in the company’s employee share options plan</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>👪 Life Insurance</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>◻️ STD and LTD</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>💰 The opportunity to contribute to the company's 401k plan</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>🏝 Flexible PTO policy + 11 designated company holidays</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>📚 Annual learning and development allowance</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>🧡 Enhanced parental leave</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><a href="https://emojipedia.org/family-man-woman-girl/">👨👩👧</a> Company-funded fertility and family-forming programmes</sub></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub><a href="https://emojipedia.org/cherry-blossom/">🌸</a> Menopause care programme with Maven</sub></span></p><div class="content-conclusion"><hr>
<p style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.</sup></span></p>
<p style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Our core values are:</sup></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/only-the-best/63f754d467834139.gif" alt=":only-the-best:" width="30"><br></strong><strong>Only the best<br></strong>We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.</sup></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/ownership/753f47103884882c.gif" alt=":ownership:" width="30"><br></strong><strong>Ownership<br></strong>We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.</sup></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/relentlessly-improve/b5e1910b7c09b966.gif" alt=":relentlessly-improve:" width="30"><br></strong><strong>Relentlessly improve<br></strong>We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.</sup></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/bias-for-action/0a5bd6888d3f2db1.gif" alt=":bias-for-action:" width="30"><br></strong><strong>Bias for action<br></strong>Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.</sup></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/disagree-and-commit/0cee7f9f02baac38.gif" alt=":disagree-and-commit:" width="30"><br>Disagree and commit<br></strong>We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.<strong><br></strong></sup></span></p>
<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/build-for-people/9c2fba2ffb2331c8.gif" alt=":build-for-people:" width="30"><br>Build for people<br></strong>We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.</sup></span></p>
<hr>
<p style="line-height: 1.2;"><span style="font-size: 10pt;"><sup><span style="font-family: arial, helvetica, sans-serif;"><em>PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.</em><br></span></sup></span></p>
<hr>
<p style="line-height: 1.2;"><span style="font-size: 10pt;"><sup><span style="font-family: helvetica, arial, sans-serif;"><em>Kindly find the Privacy Notice for our recruitment process by following the link <a href="https://polyai.notion.site/Recruitment-Privacy-Notice-1b5097db17f7802ead64dd6daf159ded">here</a>. This document provides important information regarding how we handle your personal data throughout the recruitment journey.</em></span></sup></span></p></div>
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