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PolyAI

Enterprise Account Executive, Healthcare (Northeast) at PolyAI

New York CityFull-timeAccount ExecutivePosted 11 days ago

About the Role

<div class="content-intro"><p style="line-height: 1.2;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><sup>PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.&nbsp;</sup></span></p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>PolyAI is transforming how enterprises engage with customers through cutting-edge conversational AI. As we continue our rapid growth, we’re looking for an <strong>Enterprise Account Executive, Healthcare</strong> to drive net new logo aquisition in the healthcare industry.</sup></span><br><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>This is a unique opportunity for a high-performing sales professional with experience selling into healthcare organizations or a background in healthcare technology. You will play a pivotal role in helping leading healthcare providers, payers, and health tech companies leverage AI-driven solutions to enhance patient and member experiences.</sup></span><br><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong>What You'll Do</strong></sup></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Own the full sales cycle from prospecting to close, driving revenue growth in the healthcare sector.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Build relationships with key stakeholders at healthcare organizations, including hospitals, insurance providers, and health tech companies.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Leverage industry expertise to educate clients on how AI-powered voice assistants can improve efficiency and patient satisfaction.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Partner cross-functionally with Product, Marketing, and Customer Success teams to tailor solutions for the healthcare market.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Stay ahead of industry trends and regulatory considerations in the healthcare space.</sup></span></p> </li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong>What We're Looking For</strong></sup></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Proven experience selling to healthcare providers</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Strong understanding of healthcare workflows, regulatory requirements, and industry challenges.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Background selling SaaS solutions that integrate directly into the larger healthcare technology ecosystem (ex, Epic Systems, ModMed)</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Ability to navigate complex sales cycles with multiple decision-makers.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Passion for AI and technology, with a consultative approach to selling innovative solutions.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Background selling via direct and via partners.</sup></span></p> </li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Excellent communication, negotiation, and relationship-building skills.</sup></span></p> </li> </ul> <p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>We provide a competitive salary range for this role - which is <strong>$300,000 - $350,000 OTE</strong> - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.</sup></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.</sup></span></p> <hr> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong>Benefits</strong></sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">💰</span> Participation in the company’s employee share options plan</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">🏥</span> Comprehensive health coverage for you and your loved ones</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">👪</span> Life Insurance</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">◻️</span> STD and LTD</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">💰</span> The opportunity to contribute to the company's 401k plan</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">🏝</span> Flexible PTO policy + 11 designated company holidays</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">📚</span> Annual learning and development allowance</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">🏡</span> We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">🧡</span> Enhanced parental leave</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s2"><a href="https://emojipedia.org/family-man-woman-girl/">👨‍👩‍👧</a></span> Company-funded fertility and family-forming programmes</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s2"><a href="https://emojipedia.org/cherry-blossom/">🌸</a></span> Menopause care programme with Maven</sup></span></p> <p class="p1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span class="s1">🌎</span>&nbsp;Sabbatical Program: 5-week paid sabbatical available after 5 years of employment</sup></span></p><div class="content-conclusion"><hr> <p style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.</sup></span></p> <p style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup>Our core values are:</sup></span></p> <p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/only-the-best/63f754d467834139.gif" alt=":only-the-best:" width="30"><br></strong><strong>Only the best<br></strong>We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.</sup></span></p> <p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/ownership/753f47103884882c.gif" alt=":ownership:" width="30"><br></strong><strong>Ownership<br></strong>We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.</sup></span></p> <p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/relentlessly-improve/b5e1910b7c09b966.gif" alt=":relentlessly-improve:" width="30"><br></strong><strong>Relentlessly improve<br></strong>We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.</sup></span></p> <p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/bias-for-action/0a5bd6888d3f2db1.gif" alt=":bias-for-action:" width="30"><br></strong><strong>Bias for action<br></strong>Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.</sup></span></p> <p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/disagree-and-commit/0cee7f9f02baac38.gif" alt=":disagree-and-commit:" width="30"><br>Disagree and commit<br></strong>We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.<strong><br></strong></sup></span></p> <p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><strong><img style="max-width: 100%;" src="https://emoji.slack-edge.com/T8GS4RNNM/build-for-people/9c2fba2ffb2331c8.gif" alt=":build-for-people:" width="30"><br>Build for people<br></strong>We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.</sup></span></p> <hr> <p style="line-height: 1.2;"><span style="font-size: 10pt;"><sup><span style="font-family: arial, helvetica, sans-serif;"><em>PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.</em><br></span></sup></span></p> <hr> <p style="line-height: 1.2;"><span style="font-size: 10pt;"><sup><span style="font-family: helvetica, arial, sans-serif;"><em>Kindly find the Privacy Notice for our recruitment process by following the link <a href="https://polyai.notion.site/Recruitment-Privacy-Notice-1b5097db17f7802ead64dd6daf159ded">here</a>. This document provides important information regarding how we handle your personal data throughout the recruitment journey.</em></span></sup></span></p></div>