Site Operations Manager (EPA Clubhouse) at Boys & Girls Clubs of the Peninsula

<p><strong>POSITION</strong><br>Site Operations Manager - East Palo Alto Clubhouse&nbsp;</p> <p><strong>OUR MISSION</strong><br>To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive</p> <p><strong>OUR VISION</strong><br>All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning</p> <p><strong>OUR CORE VALUES</strong><br>Curiosity, Respect, Ownership, Ganas, Unity, Equity</p> <p><strong>ORGANIZATION OVERVIEW</strong><br>Boys &amp; Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 6,700 TK-College students across 30 sites from East Palo Alto to Daly City. We believe that talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up.</p> <p><strong>POSITION OVERVIEW</strong><br>As a Site Operations Manager, you will work in collaboration with site leadership, program staff, and school site administration to ensure site operations and clerical administrative responsibilities are maintained and delivered with great efficiency and high quality. This position reports to the Site Director.</p> <p><strong>RESPONSIBILITIES</strong></p> <ul> <li>Manage site operations to ensure program staff can focus on running high-quality programs for students&nbsp;</li> <li>Occasionally serve as the receptionist, greeting students, visitors, parents, and volunteers.&nbsp;</li> <li>Perform regular administrative duties that include but are not limited to calendar management for site leadership, preparing correspondence, and generating reports as requested.</li> <li>Assist site leadership with purchases, reimbursements, and expense reporting.&nbsp;</li> <li>Supply and inventory management, responsible for replenishing office and program supplies, and manage IT Equipment protection against loss and damage&nbsp;</li> <li>Manage student enrollment through Salesforce database ensuring accuracy of site data, specifically Average Daily Attendance (ADA), and generate reports on membership data&nbsp;</li> <li>Support the implementation and monitoring of accurate check-in and check-out procedures for all students, staff, volunteers, and guests to ensure compliance and safety.&nbsp;</li> <li>Maintain strong relationships with students, parents, school staff, external vendors, and partners, as well as create a welcoming environment for visitors and volunteers&nbsp;</li> <li>Manage and facilitate tours to new members and visitors&nbsp;</li> <li>Manage teen staff and part-time front desk staff to include direct reporting, time and attendance, performance management, and their training.&nbsp;</li> <li>Oversee schedule management, including communications with the district and school as well as with parents, visitors, and volunteers about closures or other events that impact programming</li> <li>Manage program facilities, coordinating logistics between school site and school partners</li> <li>Participate in executing logistics for special events and field trips , transportation as needed</li> <li>Ensure BGCP is adhering to site-wide behavior standards and discipline policies&nbsp;</li> <li>Create a positive work atmosphere and foster teamwork and constructive exchange of ideas with peers&nbsp;</li> <li>Participate in executing logistics for special events and field trips as needed&nbsp;</li> <li>Organization and cleanliness of BGCP facilities - ensure that the Clubhouse is neat and organized and fosters physical and emotional safety and customer service.</li> <li>Establish and manage operational systems and clear staff expectations to maintain a clean, safe, and well-functioning Clubhouse environment.</li> <li>Translate activity flyers, program schedules, communication to parents, etc. from English to Spanish (if applicable)</li> <li>Undertake other administrative tasks as assigned</li> </ul> <p><strong>QUALIFICATIONS</strong></p> <ul> <li>Bachelor’s degree preferred or current college student with at least 48 units completed</li> <li>Past experience as an administrative assistant or operations experience preferred&nbsp;</li> <li>Highly organized, detail oriented, flexible and dependable</li> <li>Proven ability to multitask effectively, meet competing deadlines and work cross functionally</li> <li>Proficient in Microsoft programs (Word, Excel, Powerpoint), GSuite, Outlook, Canva and Adobe Photoshop&nbsp;</li> <li>Friendly, positive attitude, and enjoys working with a diverse staff, youth and parents</li> <li>Demonstrates strong communication skills</li> <li>Spanish fluency - both written and verbal</li> </ul> <p><strong>PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT</strong><strong><br></strong>The usual and customary methods of performing the job’s functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; and some stooping, kneeling, bending at the waist, reaching overhead, crouching, squatting, and/or crawling. The role also requires significant fine finger dexterity and near vision acuity. The position may occasionally involve lifting or carrying objects up to 25 pounds. Generally, the job requires approximately 20% sitting and 80% walking or standing. The work environment noise level is typically moderate but may occasionally be louder. All requirements are subject to reasonable accommodations.</p> <p><strong>LOCATION</strong></p> <p>East Palo Alto Clubhouse&nbsp;</p> <p><strong>WORK SCHEDULE</strong></p> <p>Monday - Friday: 10:00am - 7:00pm</p> <p>Occasional Weekends</p> <p><strong>COMPENSATION &amp; BENEFITS</strong></p> <ul> <li>Employment Status: Full-Time Hourly</li> <li>Pay Range $27.00 - $33.00/hour, depending on experience (DOE)</li> <li>Health Benefits:&nbsp;</li> <ul> <li>You are entitled to company-provided medical, dental, and vision benefits as well as life and long-term disability insurance paid at 100% by BGCP with additional buy up options beginning on your start date</li> </ul> <li>Retirement Benefits: BGCP offers contributions to the 401(k) plan</li> <li>Comprehensive Paid Time-Off Policy, along with additional benefits</li> <li>Sick Time: <em>Full-time employees</em> are front-loaded 40 hours of paid sick time annually&nbsp;</li> <li>Contributing to a thriving community for youth growth: Beyond measure</li> </ul> <p>As part of the hiring process, BGCP requires candidates to complete a LiveScan fingerprinting, background check, and tuberculosis (TB) evaluation or test.</p><div class="content-conclusion"><p><span style="font-size: 10pt;"><em>Disclaimer: The above declarations are not intended to be an “all-inclusive” list of all duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.</em></span></p> <p><span style="font-size: 10pt;"><em>BGCP is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We provide equal employment opportunities for all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ethnicity, age, disability, genetic information, medical condition, marital status, military or veteran status, or any other characteristic or combination of characteristics protected under applicable law. BGCP is dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively encourage candidates from all backgrounds to apply for positions within our organization.</em></span></p></div>