Lead Product Manager at NetDocuments

Lehi, Utah, United StatesFull-timeProductPosted 7 days ago

About the Role

<div class="content-intro">NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to <a class="Hyperlink SCXW172170175 BCX0" href="mailto:[email protected]" target="_blank">[email protected]m</a> so our team members can review.   NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.  NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.  At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022,  2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.  Other recent awards include:  <ul> <li style="font-family: arial, helvetica, sans-serif;">Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune</li> <li style="font-family: arial, helvetica, sans-serif;">Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine</li> <li style="font-family: arial, helvetica, sans-serif;">Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being</li> <li style="font-family: arial, helvetica, sans-serif;">Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility</li> <li style="font-family: arial, helvetica, sans-serif;">Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits</li> <li style="font-family: arial, helvetica, sans-serif;">Two-time winner (2024, 2023) National Top Workplaces</li> <li style="font-family: arial, helvetica, sans-serif;">Two-time winner (2024, 2023) Top Workplace Innovation</li> <li style="font-family: arial, helvetica, sans-serif;">2025 Remote Work</li> <li style="font-family: arial, helvetica, sans-serif;">2024 Technology Industry</li> </ul> NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! </div>What You’ll Do NetDocuments is seeking an execution-focused Lead Product Manager to lead the product function for our newly formed AI Growth team, owning how we monetize, scale, and prove the value of AI across the platform for legal professionals. Reporting to the Director of Product Management, this leader will own end-to-end product execution — spanning AI credits and packaging, usage-based billing, adoption and retention, and the usage-to-ROI story — while collaborating with other product teams to implement scalable strategies and workflows that can be deployed org-wide. The ideal candidate will excel at translating vision into measurable outcomes, leading by example with empowered team principles, and operating with the freedom and responsibility that defines how we work. If you thrive in an empowered environment where context trumps control and outcomes matter more than outputs, we'd love to talk to you.   You will: <ul class="ul1"> <li class="li4">Own the full product delivery lifecycle for AI monetization — from AI credit packaging to the admin experience for managing AI spend to the systems that translate usage into billing, ensuring reliable releases that drive measurable adoption and revenue. </li> <li class="li4">Lead continuous discovery through regular customer interviews and rapid experimentation, maintaining deep connection with legal professionals' evolving needs. </li> <li class="li4">Mentor other AI product managers to implement product strategies and workflows with potential for org-wide deployment, leading by example with empowered team principles that drive consistent business outcomes. </li> <li class="li4">Navigate complex technical dependencies across metering, billing, admin consoles, and the AI surfaces owned by other R&D teams, while maintaining velocity and product excellence. </li> <li class="li4">Champion modern product practices including outcome-focused metrics, assumption testing, and customer-centric decision making throughout the organization. </li> <li class="li4">Practice radical candor in all interactions, providing direct feedback that accelerates team performance while building trust through transparency. </li> <li class="li4">Drive product strategy for AI monetization and adoption based on quantitative funnel analysis across AI SKUs, market data, and the internal systems that balance adoption, availability, system resilience, and margin. </li> <li class="li4">Influence without authority across cross-functional teams, aligning diverse stakeholders around shared goals and priorities. </li> <li class="li4">Deliver admin-facing experiences that makes AI usage, adoption, and ROI legible to customers.</li> <li class="li4">Design & execute rapid iterative experiments to grow adoption and retention, potentially including trials, POCs, and freemium motions.</li> </ul> What You’ll Need to be Successful <ul class="ul1"> <li class="li4">7+ years of product management experience with a proven track record executing complex, multi-quarter initiatives — ideally spanning monetization, pricing/packaging, or product-led growth. </li> <li class="li4">Strong technical fluency and experience with consumption-based pricing models and driving usage revenue through compelling ROI journeys. </li> <li class="li4">Hands-on experience with LLM-based product development and related technologies such as semantic indexing, RAG systems, and AI-powered document intelligence applications. </li> <li class="li4">Comfort operating in high-autonomy environments where you receive context and strategic direction but determine execution approach independently. </li> <li class="li4">Experience with modern product development and experimentation practices: agile methodologies, feature flags, A/B testing, and funnel instrumentation.. </li> <li class="li4">Legal technology, regulatory compliance, or highly regulated industry experience strongly preferred but not required.</li> </ul> What You’ll Love About NetDocuments   <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">The People! </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">90% healthcare premiums company covered  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">HSA company contribution  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">401K match at 4% with immediate vesting  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Flexible PTO (typically 3 to 4 weeks a year)  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">10 paid holidays  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Monthly contributions for life activities & wellness  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Access to LinkedIn learning with monthly dedicated time to explore </li> </ul>   Compensation Transparency  The compensation range for this position is: $160,000 - $180,000  The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. <div class="content-conclusion">Equal Opportunity  NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment. </div>

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