Sr. Software Quality Program Engineer at Lucid Motors

Newark, CAFull-timeCorporate QualityPosted 22 days ago

About the Role

<div class="content-intro">About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.  We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.</div>Sr. Nexus Software Quality Integration Engineer  Engineering | Bay Area, CA | Full-Time  About Lucid  At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity.  The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they’re proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next.  By refusing to settle, you help shape the future of electric mobility and prove what’s possible when craft and ambition refuse to compromise each other.  The Role  The Nexus program requires close alignment between Lucid and Nuro throughout the complete vehicle lifecycle. As the Sr. Nexus Software Quality Integration Engineer, you will serve as the primary Software Quality interface between both organizations, driving software quality, customer satisfaction, and delivery execution from pre-SOP development and launch readiness through SOP production support, OTA deployments, fleet operations, and post-SOP field support.  Based in the Bay Area, California, you will establish close working relationships with Nuro engineering, validation, operations, and program teams while coordinating with Lucid Digital Engineering and cross-functional partners. You will investigate software issues, organize technical evidence, track customer-requested features and delivery commitments, support validation, and provide clear quality and readiness updates to Lucid and Nuro leadership.  Success in the first 12 months means becoming the trusted Software Quality point of contact for Nexus, improving collaboration and responsiveness between Lucid and Nuro, reducing turnaround time for software issue investigation and resolution, strengthening visibility into software quality risks and readiness, and improving customer confidence through proactive communication, transparency, and effective issue management.  What you will find here that you will not find in a comparable role elsewhere is direct ownership of the Software Quality relationship for a strategic autonomous vehicle program, with influence across customer expectations, software engineering execution, launch readiness, production support, fleet operations, and post-SOP field quality.  What You’ll Own  Nexus Software Quality Interface  Serve as the dedicated Software Quality representative for the Nexus program based in the Bay Area, California.  Act as the primary Software Quality interface between Nuro and Lucid engineering organizations.  Establish and maintain close working relationships with Nuro engineering, validation, operations, and program teams to support day-to-day collaboration and rapid issue resolution.  Participate in Nexus technical reviews, software evaluations, issue triage meetings, release readiness reviews, launch activities, and customer-facing discussions.  Software Issue Investigation & Technical Evidence  Investigate Nexus software issues raised by Nuro through collection and analysis of logs, telemetry, diagnostics, DTCs, PCAPs, CAN data, cloud telemetry, and vehicle signal information.  Coordinate with Lucid Digital Engineering teams to drive root-cause analysis, corrective actions, software quality improvements, and issue resolution.  Facilitate timely capture and delivery of technical evidence required to support software investigations and customer communications.  Support validation activities to verify issue resolution effectiveness and customer-requested functionality.  Customer Commitments & Delivery Execution  Track customer-requested features, software requirements, issue reports, delivery commitments, and quality risks throughout the Nexus lifecycle.  Provide regular updates to Nuro regarding software issue status, bug-fix progress, feature implementation status, software readiness, and release plans.  Ensure alignment between Nuro expectations, Lucid commitments, and software delivery milestones.  Improve customer confidence through proactive communication, transparency, and effective issue management.  Lifecycle Software Quality Support  Support Nexus software quality activities throughout the complete lifecycle, including pre-SOP development, launch readiness, SOP production support, OTA deployments, fleet operations, and post-SOP field issue management.  Monitor Nexus software quality trends and recurring issues and drive escalations where required.  Support software release readiness, production support, OTA deployment quality, and post-launch quality activities.  Cross-Functional Integration & Risk Management  Partner with Software Development, Validation, Diagnostics, Cloud, Automation, Product Quality, Program Management, Manufacturing, and Service Engineering teams to proactively identify and reduce software quality risks.  Coordinate software issue investigations and corrective actions across multiple engineering organizations.  Drive alignment, accountability, and execution across large cross-functional organizations without direct reporting authority.  Translate customer concerns into actionable engineering priorities.  Leadership Reporting & Continuous Improvement  Provide software quality status, technical risk assessments, investigation findings, and readiness updates to Lucid and Nuro leadership teams.  Drive continuous improvement initiatives that improve software quality, customer satisfaction, delivery execution, and overall Nexus program success.  Improve visibility into Nexus software quality risks, customer concerns, software readiness, customer-requested features, corrective actions, and delivery commitments.  What You Bring  Required  <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1">Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Automotive Engineering, Systems Engineering, or a related technical field. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="2" data-aria-level="1">8+ years of experience in automotive software quality, software validation, diagnostics, system integration, software engineering, technical program management, or related technical disciplines. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="3" data-aria-level="1">5+ years of experience supporting customer-facing programs, strategic partnerships, supplier integrations, or cross-company engineering initiatives. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="4" data-aria-level="1">Experience supporting software quality activities throughout the product lifecycle, including development, launch, production support, and field operations. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="5" data-aria-level="1">Strong understanding of automotive software development, validation methodologies, release management, defect management, and software quality processes. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="6" data-aria-level="1">Experience investigating software issues using logs, diagnostics, DTCs, CAN data, PCAPs, cloud telemetry, vehicle signals, and other technical evidence sources. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="7" data-aria-level="1">Strong root-cause analysis and technical troubleshooting skills. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="8" data-aria-level="1">Experience coordinating software issue investigations and corrective actions across multiple engineering organizations. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="9" data-aria-level="1">Experience working directly with strategic customers, external partners, suppliers, or cross-company engineering teams. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="10" data-aria-level="1">Strong ability to influence engineering execution and drive accountability across organizations without direct reporting authority. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="11" data-aria-level="1">Demonstrated ability to manage customer-facing technical discussions and translate customer concerns into actionable engineering priorities. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="12" data-aria-level="1">Strong understanding of software release readiness, OTA deployments, production support, and post-launch quality activities. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="13" data-aria-level="1">Hands-on experience with Jira, Confluence, dashboards, issue tracking systems, and software quality metrics. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="14" data-aria-level="1">Excellent communication and stakeholder-management skills. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="15" data-aria-level="1">Ability to drive alignment, accountability, and execution across large cross-functional organizations. </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="15" data-aria-level="1">Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.</li> </ul> Preferred  <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="16" data-aria-level="1">Master’s degree in Computer Science, Software Engineering, Electrical Engineering, Automotive Engineering, Systems Engineering, or a related technical field. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="17" data-aria-level="1">10+ years of experience in automotive software quality, software validation, system integration, technical program management, or customer-facing engineering roles. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="18" data-aria-level="1">Experience working in automotive, autonomous driving, connected vehicle, embedded software, or other complex product development environments. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="19" data-aria-level="1">Experience supporting strategic customer programs, autonomous vehicle programs, software-defined vehicles, or connected vehicle platforms. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="20" data-aria-level="1">Experience supporting software quality activities from pre-SOP development through launch, production, fleet operations, and post-SOP field support. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="21" data-aria-level="1">Knowledge of Functional Safety (ISO 26262), Cybersecurity, Homologation, diagnostics, and automotive regulatory requirements. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="22" data-aria-level="1">Experience presenting software quality status, risks, and recommendations to executive leadership and external customer stakeholders. </li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="23" data-aria-level="1">Experience serving as a technical liaison, integration engineer, resident engineer, customer quality engineer, or strategic customer support lead. </li> </ul> Work Requirement  This role is based in the Bay Area, California and requires regular in-person collaboration with Nuro engineering, validation, operations, and program teams. Frequent engagement with Lucid Software Development, Validation, Diagnostics, Cloud, Automation, Product Quality, Program Management, Manufacturing, and Service Engineering teams is required to support Nexus program execution throughout the vehicle lifecycle.  Compensation and Benefits  Base salary range: [Compensation Range TBD]  Lucid offers a comprehensive and competitive benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the terms and conditions of those programs. Cash or equity incentive awards, if applicable, are determined by multiple factors, including individual performance and overall company results.  Equal Opportunity  At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.  Accessibility  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process. If you need an accommodation to participate in the application process, please contact us at [accessibility contact TBD].  Candidate Data Privacy  By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.  To All Recruitment Agencies  Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. <div class="content-conclusion"><div> Compensation & Benefits: Lucid offers a comprehensive and competitive <a id="menur13jl" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://mylucidbenefits.com/" target="_blank">benefits package</a> including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.  Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at <a href="mailto:[email protected]">TA-Operations <@> lucidmotors.com</a>. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our <a href="https://lucidmotors.com/media/document/candidate-privacy-notice.pdf">Candidate Privacy Notice</a>.  To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    </div></div>

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