International Account Manager at goodr

Los AngelesFull-timeGlobalPosted 27 days ago

About the Role

ABOUT GOODR We create and sell active eyewear for anyone. No Slip. No Bounce. All Polarized. All Fun. Interested in joining our team? Keep reading. OUR VALUES: We have two core values: Fun & Authenticity. <ul> <li style="font-weight: 400;">FUN = Being sh*tty isn’t fun. Agreed? Taking pride in your work, finding joy in being GREAT, and celebrating wins… and losses. Now, that’s fun!</li> <li style="font-weight: 300;">AUTHENTICITY = Focusing on being authentic over being liked. (Next-level guru stuff. Count it.)</li> </ul> Fun Fact: We do not allow email to be sent internally. Carrier pigeons only. JK, we use Slack. AUTONOMY: We practice autonomy, empowerment, and accountability so that every team member can be in control of their own life. <ul> <li style="font-weight: 300;">HYBRID WORKING: This role is required to be in the Inglewood office every Tuesday and Thursday with the occasional third day thrown in.</li> <li style="font-weight: 300;">PROFESSIONAL DEVELOPMENT: We have an all-company learning program so that we’re constantly leveling up our skills.</li> </ul> SUSTAINABILITY: We think Earth’s pretty rad. That’s why we take action wherever possible to limit our impact on the planet. <ul> <li style="font-weight: 400;">1% FOR THE PLANET MEMBER: 1% of goodr’s annual sales go directly to environmental organizations.</li> <li style="font-weight: 400;">CARBON NEUTRAL: In 2019, goodr became a <a href="https://goodr.com/blogs/goodrtimes/100-carbon-neutral#:~:text=In%202019%2C%20through%20the%20purchase,a%20100%25%20carbon%20neutral%20company!" target="_blank">100% carbon neutral company</a>.</li> </ul> Fun Fact: goodr celebrates every Earth Day by releasing limited-edition sunglasses with frames made from 100% recycled materials—and the packaging is 100% sustainable, too! ABOUT THE ROLE Ready to show the world that high-performance eyewear doesn't have to be boring? We’re hunting for an International Account Manager to serve as the primary commercial point of contact for our international distributors and retail partners. From forecasting and contract negotiations to coordinating localized GTM launches, you’ll ensure our brand message hits with 100% polarized perfection everywhere on Earth. If you thrive on building joint growth plans, streamlining distribution logistics, and delivering data-driven forecasts to leadership, apply today! RESPONSIBILITIES <ul> <li>Own the commercial success of our international business while coordinating cross-functional teams to deliver an exceptional partner experience </li> <li>Serve as the primary commercial and operational point of contact for all international distributors and retail partners</li> <li>Lead recurring distributor touchpoints, monthly distributor meetings, and quarterly structured Business Reviews (QBRs) to monitor account health and partner performance</li> <li>Develop and execute Joint Business Plans (JBPs) and growth initiatives in collaboration with distributor partners to expand brand presence and drive revenue</li> <li>Collaborate with internal Legal and Finance teams to navigate contract negotiations, partnership agreements, and compliance across international territories</li> <li>Coordinate the global distributor and retailer onboarding process end-to-end in partnership with Operations and Finance, serving as the primary sales liaison for operational setup, account parameters, and technical integration</li> <li>Support order operations and daily international order flows in NetSuite (ERP) by tracking orders, maintaining real-time data hygiene, and aligning on product data and international price lists with cross-functional partners</li> <li>Partner cross-functionally with Supply Chain, Operations, Warehouse, and Finance teams to ensure smooth execution of  logistics, order pickups, inventory allocation, storage fees, and invoice reconciliation</li> <li>Coordinate forecast planning, Minimum Order Quantity (MOQ) management, and pricing support between international partners and internal supply chain teams</li> <li>Partner with Product Marketing to support regional GTM alignment, international product launches, portfolio management, and localized assortment planning tailored to specific global markets</li> <li>Distribute localized sales collateral, product briefs, and business planning documentation for global partners</li> <li>Act as the operational liaison between distributors and internal creative and marketing teams to coordinate asset intake requests and facilitate localized marketing asset delivery</li> <li>Support the alignment of visual merchandising and POS requests with internal Creative to ensure consistent brand representation across international hubs and partner touchpoint</li> <li>Track international sales KPIs, track buy-vs-sell performance, and deliver accurate pipeline/forecasting data to leadership</li> <li>Prepare and deliver executive-level presentations, performance reporting, and progress updates on international objectives and key results (OKRs)</li> <li>No direct reports – you get to lead the charge, without managing your fellow flamingos</li> <li>This role is in the Retail Marketing department and will report directly to the Director of International Sales and Marketing</li> <li>Perform other related duties as assigned </li> </ul> ABOUT THE IDEAL CANDIDATE  <ul> <li>May or may not have a degree...we don’t care (bonus points for Basset Hound Science or Dinosaur Law)</li> <li>3+ years of international CPG experience in account management, global distribution, or international sales operationsProven track record with global trade dynamics, for example, understanding cross-border logistics, and regulatory/contractual nuances across different territories</li> <li>Hands-on experience driving business plans and managing performance for international retail partners or distributors</li> <li>ERP proficiency (we use NetSuite!) and experience tracking international order flows, managing pricing lists, and maintaining accurate order data hygiene</li> <li>Experience tracking sales metrics, delivering sales forecasts, and presenting performance updates to leadership</li> <li>Valid driver’s license and willingness to travel internationally as needed</li> <li>Solid organizational skills including attention to detail and multitasking skills</li> <li>Dependable with the willingness to take the initiative to work collaboratively and with a sense of urgency</li> <li>Loves to create order out of chaos</li> <li>Thinks Fun is doing great work (not just partying) </li> <li>Is proactive and an independent problem solver! (Can you google a question?) </li> </ul>   WHAT YOU GET <ul> <li style="font-weight: 300;">A role at a company that is going to the moon</li> <li style="font-weight: 300;">The opportunity to show up every day and have fun</li> <li style="font-weight: 300;">The ability to learn and grow as a person</li> <li style="font-weight: 300;">Paid vacation (we encourage you to take time off!)</li> <li style="font-weight: 300;">Paycheck... obviously. Salary range: $85k-95k, final offer will be made within this range based on experience </li> <li style="font-weight: 300;">Medical, Dental, and Vision benefits</li> <li style="font-weight: 300;">401(K) with company matching</li> <li style="font-weight: 300;">Financial Wellness Counseling</li> <li style="font-weight: 300;">Sunglasses. Obviously.</li> </ul> **No Visa Sponsorship is available for this position.   NEXT STEPS Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 8 weeks to complete and you'd be expected to start on a specific date.  1. Application 2. Fill out a form with basic questions 3. 30 minute introductory interview with HR team member 4. 30 minute virtual interviews with peers and manager 5. Final assignment and presentation 6. Offer! TO GET THE PROCESS STARTED, REVIEW & SUBMIT THE FOLLOWING:  <ul> <li style="font-weight: 300;">Review goodr's <a href="https://goodr.com/pages/goodr-applicant-privacy-notice" target="_blank">Applicant Privacy Policy</a>. By submitting an application to goodr, you are confirming that you have read the <a href="https://goodr.com/pages/goodr-applicant-privacy-notice" target="_blank">Applicant Privacy Policy</a> and agree to its terms. (Because nothing says “fun” like reading legal documents!)</li> <li style="font-weight: 300;">Resume</li> <li style="font-weight: 300;">Links to projects or groups you’re involved with (if you have them)</li> <li style="font-weight: 300;">A drawing of an octopus fighting a pirate (not joking)*</li> <li style="font-weight: 300;">We may ask you to enter a code. But don't worry, it's just our attempt to keep the bots at bay.</li> </ul> *We accept submissions using accessibility tools. goodr is committed to providing an accessible and inclusive hiring process. If you need a reasonable accommodation to participate in the application, interview, or hiring process, please contact us at [email protected] so we can discuss appropriate accommodations. #LI-Hybrid

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