Quality Control Supervisor at Rocket EMS

<h1>Quality Supervisor – San Jose Facility</h1> <h2>Position Summary</h2> <p>Rocket EMS is seeking a self-motivated, hands-on Quality Supervisor for our San Jose facility. This position is responsible for leading Incoming Quality Control, In-Process Quality Control, and Final Quality Control inspectors while ensuring products meet customer requirements, internal quality standards, and applicable industry specifications.</p> <p>The ideal candidate can work independently, effectively manage priorities and resources, develop team members, and collaborate with Engineering, Manufacturing, and other departments to resolve quality and production issues.</p> <h2>Key Responsibilities</h2> <ul> <li> <p>Supervise Incoming Quality Control, In-Process Quality Control, and Final Quality Control inspectors.</p> </li> <li> <p>Plan daily workloads and assign personnel based on production and shipment priorities.</p> </li> <li> <p>Monitor individual and team productivity, provide feedback, and address performance concerns as needed.</p> </li> <li> <p>Review Manufacturing Process Instructions (MPIs), process routings, drawings, bills of material, and other applicable documentation.</p> </li> <li> <p>Ensure inspectors understand and consistently follow all applicable MPIs, specifications, procedures, and acceptance criteria.</p> </li> <li> <p>Provide feedback to Engineering when MPIs, process routings, or other production documentation contain errors, inconsistencies, or unclear requirements.</p> </li> <li> <p>Train and develop Quality Control inspectors to improve their technical knowledge, inspection skills, and understanding of quality requirements.</p> </li> <li> <p>Ensure employees have the tools, documentation, equipment, and other resources needed to perform their work effectively.</p> </li> <li> <p>Monitor the handling of parts and assemblies to prevent damage, contamination, or improper handling.</p> </li> <li> <p>Investigate defects or quality issues that were not detected during inspection and implement appropriate corrective actions.</p> </li> <li> <p>Review approved deviations and ensure their requirements are understood, properly implemented, and verified.</p> </li> <li> <p>Establish, monitor, and report quality key performance indicators (KPIs).</p> </li> <li> <p>Promote teamwork, accountability, and effective communication among Quality team members.</p> </li> <li> <p>Ensure accurate and complete shift handoffs, including the communication and follow-up of open quality issues and production priorities.</p> </li> <li> <p>Attend daily shipment meetings and take appropriate action to support shipment requirements.</p> </li> <li> <p>Communicate with and follow up with other departments when Final Quality Control does not receive assemblies within the required shipment-plan cutoff times.</p> </li> <li> <p>Review and approve employee timecards daily.</p> </li> <li> <p>Perform other quality-related duties as assigned.</p> </li> </ul> <h2>Education and Experience</h2> <p>Candidates must meet one of the following requirements:</p> <ul> <li> <p>College degree with at least one year of supervisory experience; or</p> </li> <li> <p>High school diploma or equivalent with at least three years of supervisory experience.</p> </li> </ul> <p>Experience in electronics manufacturing, printed circuit board assembly (PCBA), or a related manufacturing environment is strongly preferred.</p> <h2>Required Skills and Qualifications</h2> <ul> <li> <p>Working knowledge of IPC-A-610 and J-STD-001 requirements.</p> </li> <li> <p>Ability to read and interpret engineering drawings, blueprints, bills of material, manufacturing instructions, specifications, and related technical documentation.</p> </li> <li> <p>Strong leadership, organizational, problem-solving, and decision-making skills.</p> </li> <li> <p>Ability to prioritize multiple assignments in a fast-paced manufacturing environment.</p> </li> <li> <p>Strong written and verbal communication skills in English.</p> </li> <li> <p>Ability to communicate effectively with employees, management, Engineering, Manufacturing, and other departments.</p> </li> <li> <p>Proficiency with Microsoft Word, Excel, and Outlook.</p> </li> <li> <p>Strong attention to detail and a commitment to product quality and continuous improvement.</p> </li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$75,000</span><span class="divider">&mdash;</span><span>$85,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>ITAR/EAR Compliance:</strong> Due to the nature of the work performed at Rocket EMS, this position may require access to export-controlled technical data or technology. The successful candidate must be eligible to access such information under applicable U.S. export-control laws or be eligible for any required government authorization.</p> <p>Rocket EMS will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act. Candidates are not required to disclose criminal history or participate in a background check unless and until a conditional offer of employment has been made. Any final offer of employment may be conditioned on completion of a background check, consistent with applicable law.<br>#zr</p></div>