Senior AI Engineer – Developer Products at Workato

<div class="content-intro"><h1><span style="font-family: helvetica, arial, sans-serif;"><strong>About Workato</strong></span></h1> <p>Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit <span><a href="http://www.workato.com" target="_blank">www.workato.com</a></span></p> <h1><strong>Why join us?</strong></h1> <p><span style="font-weight: 400;">Ultimately, Workato believes in fostering a </span><strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong><span style="font-weight: 400;">. We are driven by </span><strong>innovation </strong><span style="font-weight: 400;">and looking for</span><strong> team players </strong><span style="font-weight: 400;">who want to actively build our company.&nbsp;</span></p> <p><span style="font-weight: 400;">But, we also believe in </span><strong>balancing productivity with self-care</strong><span style="font-weight: 400;">. That’s why we offer all of our employees a vibrant and dynamic work environment </span><a href="http://www.workato.com/careers"><span style="font-weight: 400;">along with a multitude of benefits</span></a><span style="font-weight: 400;"> they can enjoy inside and outside of their work lives.&nbsp;</span></p> <p><span style="font-weight: 400;">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p> <p><span style="font-weight: 400;">Also, feel free to check out why:</span></p> <ul> <li style="font-weight: 400;"> <p><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12"><span style="font-weight: 400;">Business Insider</span></a><span style="font-weight: 400;"> named us an “enterprise startup to bet your career on”</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www.forbes.com/cloud100/#a57477b5f941"><span style="font-weight: 400;">Forbes’ Cloud 100</span></a><span style="font-weight: 400;"> recognized us as one of the top 100 private cloud companies in the world</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="font-weight: 400;">Deloitte Tech Fast 500</span></a><span style="font-weight: 400;"> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></p> </li> <li> <p><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="font-weight: 400;">Quartz</span></a><span style="font-weight: 400;"> ranked us the #1 best company for remote workers</span></p> </li> </ul></div><h2><strong>Senior AI Engineer – Developer Products</strong></h2> <p><strong>Location:</strong> San Francisco, CA (Onsite/Hybrid)</p> <h3><strong>About the Role</strong></h3> <p>We are seeking an exceptional <strong>Senior Software Engineer</strong> to join our San Francisco team and build new developer products. In this role, you will design, build, and optimize AI-first experiences that empower developers to experiment, prototype, and integrate with our platform. You will collaborate closely with product, engineering, and developer relations teams to deliver robust, scalable, and intuitive services. This role requires a high technical bar, plus an emphasis on developer ergonomics, so we can deliver a delightful developer experience.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li><strong>Design, build, and enhance</strong> AI services and APIs powering our developer sandbox, leveraging LLMs and custom ML models.</li> <li><strong>Develop well-architected, testable, and efficient Python code</strong> to support rapid prototyping and experimentation.</li> <li><strong>Implement and improve validation, monitoring, and observability</strong> for ML services within the sandbox environment.</li> <li><strong>Drive the full development lifecycle</strong>: from ideation and architecture to deployment and continuous improvement.</li> <li><strong>Collaborate with cross-functional teams</strong> to design developer-centric solutions and intuitive user experiences.</li> <li><strong>Continuously evaluate and optimize</strong> existing implementations for performance, scalability, and developer usability.</li> <li><strong>Identify and resolve bottlenecks, bugs, and technical challenges</strong> in a fast-paced, iterative environment.</li> <li><strong>Conduct code reviews</strong> and mentor team members to uphold high engineering standards.</li> </ul> <h3><strong>Requirements</strong></h3> <h4><strong>Qualifications / Experience / Technical Skills</strong></h4> <ul> <li>Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or equivalent industry experience.</li> <li><strong>5+ years of experience</strong> as an ML Engineer, Data Scientist, or similar role.</li> <li><strong>Strong Python programming skills</strong> and hands-on experience with NLP and LLM models.</li> <li>Proven track record of <strong>deploying and maintaining ML services in production</strong> environments.</li> <li>Solid understanding of <strong>network protocols, API design, and developer tooling</strong>.</li> <li>Experience with <strong>relational and non-relational databases</strong>.</li> <li><strong>LLMops/MLops experience</strong> is a strong plus, especially in developer-facing products.</li> <li>Experience building or supporting <strong>developer platforms, APIs, or sandbox environments</strong> is highly desirable.</li> </ul> <h4><strong>Soft Skills / Personal Characteristics</strong></h4> <ul> <li>Collaborative team player with a passion for empowering developers and improving developer experience.</li> <li>Adaptable, proactive, and creative—comfortable working in a dynamic, startup-like environment.</li> <li>Strong problem-solving skills and a continuous improvement mindset.</li> </ul> <p><strong>Join us in San Francisco and help shape the future of developer innovation with AI-powered sandbox experiences!<br><br></strong>The salary range for this role is dependent on experience and ranges from $170,000 to $250,000. We also provide stock options to all employees and generous benefits.</p>