Site Reliability Engineer at GoCardless

<div class="content-intro"><h3><strong>About us</strong></h3> <p>At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.&nbsp;&nbsp;</p> <p>GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris, Melbourne and New York.</p> <p>And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, <strong>we encourage you to apply!</strong></p></div><h3>Platform Engineering at GoCardless</h3> <p>The Platform Engineering team is a unified, globally distributed team. We are currently located in London and Riga, and we are now expanding to our new hub in Lisbon.&nbsp;We work with all other engineering teams to empower them to build, release, run and scale their products.</p> <p>We operate with a strong focus on both strategic project delivery and operational excellence. Our work is a balance of:</p> <ul> <li>Project Delivery: Building new platform components, from initial design to deployment.</li> <li>Operational Support: Ensuring the health and stability of our systems through on-call rotations and incident management.</li> <li>Business as Usual (BAU): Continuous maintenance, improvements, and support for audits and compliance.</li> </ul> <p>Our stack includes: Golang, Python, Ruby,&nbsp;Terraform,&nbsp;Atlantis,&nbsp;AWS, GCP,&nbsp;Kubernetes, GKE,&nbsp;Github, GitHub Actions, ArgoCD,&nbsp;Grafana, Prometheus and Elastic.</p> <h3><strong>The role</strong></h3> <p>Foundations group is searching for an engineer with a strong interest in infrastructure management and the site reliability engineering problem space. You will be a member of a distributed team working with all other engineering teams - from product to data - to help build and scale the global platform our payments and open banking products sit on.</p> <p>If you enjoy hard challenges, value learning and want to create an impact, then this is a place for you.</p> <h3><strong>What excites you&nbsp;</strong></h3> <p>We use a wide range of technologies, and will never expect you to have experience with all of them. We do hope that you are enthusiastic about the infrastructure space and the impact your work can have on others. To enjoy this work you’ll be excited by:</p> <ul> <li>Building and maintaining automation of new and existing infrastructure;</li> <li>Appreciate and believe in building easy-to-understand and maintain tools to solve problems;</li> <li>Automating operational tasks to eliminate toil using your software development skills and experience;</li> <li>Ensuring that systems are safe and secure against cybersecurity threats;</li> <li>Working closely with software engineers and data scientists;</li> <li>Being involved in the technical design of architecture and making technical decisions;</li> <li>Cloud-first engineering;</li> <li>Ongoing opportunities to further develop your skills;</li> <li>Care about working with people who share the same values as you and who will continually push you to grow.</li> </ul> <h3><strong>What excites us&nbsp;&nbsp;</strong></h3> <ul> <li>Experience with at least one programming language such as Python, Ruby, Golang etc.;</li> <li>Experience with IaC tooling, such as Terraform;</li> <li>Previous experience with Terraform automation toolings such as Terragrunt or Atlantis will be considered an advantage;</li> <li>Experience with cloud computing providers such as AWS or GCP;</li> <li>Experience with containerized applications;</li> <li>Previous experience with container orchestration such as Kubernetes and GKE will be considered an advantage;</li> <li>Experience with CI/CD tooling such as Github, GitHub Actions, ArgoCD, etc.;</li> <li>Experience working with monitoring tooling such as Grafana, Prometheus, Zabbix etc.;</li> <li>Previous experience with centralised log management through Elastic tooling will be considered an advantage;</li> <li>Experience with relational databases and other datastores, especially around high availability and performance optimisation;</li> <li>Awareness of DevOps and Agile principles;</li> <li>Fluency in English;</li> <li>Excellent teamwork and communication skills.</li> </ul> <p><strong>Salary range: </strong>the expected base salary range for this position is between <strong>€42<span data-sheets-root="1">,400</span>&nbsp;</strong>-<strong> €63<span data-sheets-root="1">,600</span></strong>&nbsp;(gross).</p> <p>Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.</p><div class="content-conclusion"><h3><strong>(some of) The good stuff</strong></h3> <ul> <li><strong>Wellbeing </strong>- stay healthy with dedicated support and medical coverWork away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period</li> <li><strong>Adaptive Working</strong> - allows you to work flexibly, around your lifestyle</li> <li><strong>Equity</strong> - all permanently employed GCs get equity to help you make a valuable contribution</li> <li><strong>Parental leave</strong> - to suit everyone embarking on life's great adventureLearning Budget - lead your own development with an annual learning budget</li> <li><strong>Time off</strong> - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)</li> </ul> <h3><strong>Life at GoCardless&nbsp;&nbsp;</strong></h3> <p>We're an organisation defined by our&nbsp;<a href="https://gocardless.com/g/values-operating-principles/">values</a>; We <em>start with why </em>before we begin any project, to ensure it’s aligned with our mission. We<em> act with integrity</em>, always. We <em>care deeply</em> about what we do and we know it's essential that we <em>be humble </em>whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.&nbsp;</p> <h3><strong>Diversity &amp; Inclusion</strong></h3> <p>We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences &amp; backgrounds.</p> <p>We’ve got a long way to go, but here’s how we’re doing as of June 2022;</p> <p><strong>Female Employees</strong> - 46%</p> <p><strong>Ethnic background </strong>- 32%</p> <p><strong>Identify as LGBTQIA</strong> - 10%</p> <p><strong>Neurodivergent</strong> - 9%</p> <p>We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.</p> <p>If you want to learn more, you can read about our Employee Resource Groups and objectives&nbsp;<a href="https://gocardless.com/about/careers/">here</a> as well as our latest <a href="https://gocardless.com/assets/40w0m41bmydz/3hqJy4SUqZqW3BmBHlESUe/d1c7932b97b8a8ebcd0fb07418432fe9/GoCardless_Diversity___Inclusion_Report_2022.pdf">D&amp;I Report</a>&nbsp;</p> <h3><strong>Sustainability&nbsp;</strong></h3> <p>We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the&nbsp;<a href="https://techzero.technation.io/">Tech Zero coalition</a>, a group of businesses committed to taking climate action as part of the UNFCCC <a href="https://unfccc.int/climate-action/race-to-zero-campaign">Race to Zero</a>. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability <a href="https://gocardless.com/sustainability/">action plan</a> here.&nbsp;</p> <p>Find out more about Life at GoCardless via <a href="http://twitter.com/GoCardlessEng">Twitter</a>, <a href="http://instagram.com/lifeatgocardless">Instagram</a> and <a href="http://linkedin.com/company/gocardless">LinkedIn</a>.&nbsp;</p></div>