
Senior Program and Operations Specialist at Ripple
San Francisco, CA, United StatesFull-timeRippleXPosted about 1 month ago
About the Role
<div class="content-intro"><p><span style="font-weight: 400;">At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. </span></p>
<p><span style="font-weight: 400;">If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.</span></p></div><div>
<p><strong>THE WORK:</strong></p>
<p>As Program Manager and Operations Specialist, Ecosystem Growth, you will be responsible for maintaining and scaling high-caliber program and operational processes for our high-impact global growth programs, including FinTech grants, accelerator, others, with a focus on growing XRP Ledger (XRPL) blockchain adoption. This role sits at the intersection of program strategy and operational excellence, ensuring programs run smoothly, consistently, and at scale.</p>
<p>You will lead end-to-end program operations, partnering cross-functionally with Finance, Legal, Compliance, and Marketing to ensure seamless execution. You’ll also own key global initiatives and partnerships, support Ecosystem Managers in driving efficient deal flow and award processes, and ensure grantees, vendors, and partners receive timely communication and payments.</p>
<p>This is a hands-on role for someone who thrives in fast-paced startup environments and has experience building and scaling programs that support fintech founders, developers, and early-stage startups.</p>
<p><strong>WHAT YOU’LL DO:</strong></p>
<ul>
<li>Run the end-to-end operations of ecosystem growth programs, including grants and accelerator programs, hackathons, and start-up competitions</li>
<li>Drive global program growth by ensuring consistent, high-quality execution across regions</li>
<li>Partner with finance, legal, compliance, and marketing teams to ensure seamless program delivery and governance</li>
<li>Monitor budgets, process payments, and ensure fiscal accountability</li>
<li>Maintain CRMs and dashboards that track program metrics, goals, and achievements</li>
<li>Develop decks to showcase program outcomes for internal and key industry events and developer conferences</li>
<li>Coordinate on strategy and execution for promoting and marketing programs</li>
<li>Continuously identify bottlenecks and implement process improvements</li>
</ul>
</div>
<div>
<p><strong>WHAT YOU'LL BRING: </strong></p>
</div>
<div>
<ul>
<li>5+ years of experience in operating global or multi-region accelerator programs, grants programs, or founder support initiatives, for venture capital, FinTech, corporations, foundations, or startup ecosystems</li>
<li>Strong operational background with owning complex, multi-stakeholder workflows</li>
<li>Familiarity with capital deployment mechanics for grants, vendor, and partner payments.</li>
<li>Acuity in budgeting, expenditure tracking, and financial reporting</li>
<li>Proven track record to work collaboratively and cross-functionally to achieve program goals</li>
<li>Data-savvy and proficiency in data management/data entry processes and standard methodologies</li>
<li>Strong growth and metrics fluency, including funnel targets, retention analysis, and partner performance benchmarking</li>
<li>Proficiency working with programmatic toolings, including: CRM and reporting platforms (Salesforce, HubSpot, Tableau); program platforms (Submittable, F6S, Airtable); and project management tools (Asana, Notion, Confluence)</li>
<li>Exceptional organizational and communication skills</li>
<li>Experience in developing presentation decks on program outcomes and impact</li>
<li>Close attention to detail with a bias toward action and execution</li>
<li>Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability</li>
<li>Bonus: Institutional Finance Competence; and/or Blockchain/XRPL experience</li>
</ul>
</div><div class="content-pay-transparency"><div class="pay-input"><div class="description">For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. </div><div class="title">CA Annual Base Salary Range</div><div class="pay-range"><span>$116,000</span><span class="divider">—</span><span>$145,000 USD</span></div></div></div><div class="content-conclusion"><hr>
<p><strong>WHO WE ARE:</strong></p>
<p><span style="font-weight: 400;">Do Your Best Work</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">The opportunity to build in a fast-paced start-up environment with experienced industry leaders</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!</span></li>
</ul>
<p><span style="font-weight: 400;">Take Control of Your Finances</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary, bonuses, and equity</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Employee giving match</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Mobile phone stipend</span></li>
</ul>
<p><span style="font-weight: 400;">Take Care of Yourself</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">R&R days so you can rest and recharge</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous wellness reimbursement and weekly onsite & virtual programming</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Generous vacation policy - work with your manager to take time off when you need it</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Industry-leading parental leave policies. Family planning benefits.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events</span></li>
</ul>
<p><span style="font-weight: 400;"><em data-stringify-type="italic">Benefits listed above are for full-time employees. </em></span></p>
<hr>
<div><em>Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.</em></div>
<div> </div>
<div><em>Please find our <a href="https://ripple.com/legal/eu-privacy-notice/" target="_blank">UK/EU Applicant Privacy Notice </a>and our <a href="https://ripple.com/legal/ca-applicant-privacy-notice/" target="_blank">California Applicant Privacy Notice</a> for reference.</em></div>
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