Customer Project Manager at SMA America

<div class="content-intro"><p><span data-teams="true"><span style="font-size: 12pt;"><strong>Why Work at SMA America</strong></span><br><br>At<strong> SMA America</strong>, we believe in <em>Energy </em>that <em>Changes</em>. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy.<br><br>But we’re not just transforming power — we’re empowering people.<br><br>We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our<strong> Rocklin, CA headquarters</strong> as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.<br><br>Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — <strong>we’d love to meet you.</strong></span></p></div><div class="[content-visibility:auto] [contain-intrinsic-size:auto_400px] pb-8 -mb-8 print:[content-visibility:visible]"> <div data-test-render-count="2"> <div class="mb-1 mt-6 group">&nbsp;</div> </div> </div> <div> <div data-test-render-count="1"> <div class="group"> <div class="contents"> <div class="group relative relative pb-3" data-is-streaming="false"> <div class="font-claude-response relative leading-[1.65rem] [&amp;_pre>div]:bg-bg-000/50 [&amp;_pre>div]:border-0.5 [&amp;_pre>div]:border-border-400 [&amp;_.ignore-pre-bg>div]:bg-transparent [&amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8"> <div> <div class="standard-markdown grid-cols-1 grid [&amp;_>_*]:min-w-0 gap-3 standard-markdown"> <p class="font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]"><strong></strong></p> <div class="notice-title"> <p><strong>WORK AUTHORIZATION</strong><br>Candidates must be authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship. We are unable to sponsor or take over sponsorship of an employment visa at this time.</p> <p><strong>AI-GENERATED APPLICATION MATERIALS</strong><br>We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation -- including AI-written resumes, or responses -- will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.</p> </div> <p class="font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]"><strong>PURPOSE OF THE POSITION</strong> <br><br>The Customer Project Manager is responsible for providing quality and timely delivery of inverters and Medium Voltage stations to utility scale projects in North America. Duties include managing project scope and station integration, delivering inverter solutions to meet specific customer needs, supporting customer negotiations and installation projects, and serving as a primary point of contact for EPC partners and station integrators. This role is open to candidates located anywhere in the continental United States. Candidates local to our Rocklin, CA headquarters are welcome to work in a hybrid capacity.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>PRIMARY DUTIES / RESPONSIBILITIES</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define the scope, schedule, and cost basis for utility scale project proposals.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate with the Sales department to communicate customer and client needs and to negotiate contracts and order changes.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage all aspects of project delivery, including planning and Medium Voltage station integration.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monitor and provide reports on task completion and forecasting of project milestones.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Serve as the primary point of contact for the customer and measure success from the customer's perspective.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Trigger effective and timely PO and invoice activities.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Build and maintain partner relationships with EPCs and station integrators.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Identify and complete process improvement projects.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own decisions related to the project and maintain partial project budget responsibility.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Other duties as may be required or assigned.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>REQUIRED RELEVANT PROFESSIONAL EXPERIENCE</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Bachelor's degree in a relevant field or equivalent work experience required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Minimum of 5 years of project management experience required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience in renewable energy preferred.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Electrical or mechanical background preferred.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Basic Certification in Project Management (e.g., CAPM) is a plus.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>OTHER SPECIALIZED SKILLS</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven project leadership skills required; people leadership experience not required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent technical communication skills with the ability to lead and present in customer-facing meetings.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Knowledge of contracts and legal documentation required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to manage execution and prioritize multiple concurrent projects.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to manage details without losing sight of the bigger picture.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong analytical and problem-solving skills.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to build networks across different cultures, locally and over distance including the U.S., LATAM, and HQ in Germany.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Structured and independent working style with high attention to detail and accuracy.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to facilitate effective meetings.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and SharePoint is required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Monday.com experience preferred.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">SAP experience preferred.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Knowledge of the renewable energy sector preferred.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">A valid driver's license is required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">This position may require periodic domestic and international travel.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>WE OFFER</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Salary range of $100,000 to $115,000 annually, dependent on experience and qualifications.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Remote-first work schedule. Hybrid or in-office presence preferred for those within commuting distance of our Rocklin, CA office.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">401(k) plan with company match.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Opportunities for professional development and training.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Inclusive, collaborative, and innovative work environment.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><p><strong>Our EEO Policy&nbsp;</strong></p> <p>We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.<br><br>In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the&nbsp;application.</p> <p><strong>Our Privacy Policy</strong></p> <p>During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].</p> <p>If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.</p> <p>If you have any question regarding our privacy policy, please contact us at <a href="mailto:[email protected]">[email protected]</a></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p></div>