Technical Service Engineer at Washington Penn

<h4>Summary</h4> <p>Washington Penn Plastic is a provider of custom polyolefin materials, and our customers convert these materials into a large variety of parts. This position interacts closely with the customer, supports new customer product and tool evaluations and&nbsp;resolves issues which may arise on the processing and application of products supplied to the customer.</p> <p>&nbsp;</p> <h4>Responsibility for Safety, Health &amp; Environmental</h4> <p><br>• Individual is expected to perform job duties safely and in compliance with documentation<br>outlined in the Safety, Health &amp; Environmental system.<br>Responsibility for Quality<br>• Individual is expected to perform job duties in compliance with defined management system<br>requirements.</p> <h4><br>Duties/Responsibilities</h4> <p><br>• Schedules and coordinates molding trials with Customers.<br>• Supplies typical mold process sheets to Customer, as way of introducing the Customer to Washington Penn (WPP)<br>products.<br>• Develops molding parameters that improve the Customer's molding cycle and part quality.<br>• Conduct a mold process training seminar to customer's plant operation personnel.<br>• Efficiently determines field problems and resolves issues.<br>• Provides and/or coordinates mold design assistance to existing molds and prototype molds.<br>• Supplies field knowledge feedback to in-house WPP personnel. A complete report detailing<br>problems and possible solutions is supplied to in-house personnel.<br>• Maintains a working knowledge of all WPP custom compounds.<br>• Updates, with oral or written reports, affected sales persons, MDE's, Product Manager after each<br>service call.<br>• Performs in-house studies characterizing WPP product processing performance.<br>• Performs other duties and assignments as directed by supervisor.<br>• Expected to be able to run various types of trials such as injection molding, profile extrusion, gas<br>assist, blow molding, and rotational molding.<br>• Attend training every 1-2 years to increase self-skill set.</p> <h4><br>Recommended Qualifications</h4> <p>• Bachelors of Science degree in engineering/chemistry or equivalent with 3-5 years of injection molding<br>experience.<br>• Training in Scientific and De-Coupled Molding.<br>• Must be able to travel to Customer sites, Vendors, and between WPP divisions.<br>• Skilled in the use of basic computer software, including word-processing and spreadsheets.<br>• Must be able to speak and write effectively in English.<br>• Be able to understand &amp; read customer tool drawings</p> <h4><br>Working Conditions</h4> <p>• Office Environment<br>• Manufacturing Environment<br><br><br></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>The statements contained herein reflect general details as necessary to describe the principle functions of this position, the level of knowledge and skill<br>typically required, and the scope of responsibility, but should not be an all inclusive listing of requirements. Individuals may perform other duties as<br>assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.</p>