Store Manager at Thirdlove

<p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Who We Are</strong></span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design-led brand, handling everything from R&amp;D to the supply chain in-house to get every detail&nbsp;just right.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>How We Work</strong></span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Our culture is inclusive, collaborative, fast-paced, and data-driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team.&nbsp;If you want to make an impact while propelling your career forward, we’d love to hear from you.</span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>What We Are Looking For</strong></span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">We are seeking an innovative and engaging Store Leader to help us manage our boutique in Walnut Creek. This leader will build and mentor dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody ThirdLove’s values while ensuring operational excellence and a welcoming store environment.</span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>What You Will Own And How You Will Make A Difference&nbsp;</strong></span></p> <ol> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Influence and inspire a team to create memorable in store experiences and foster a positive environment</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Ideate, create, and execute action plans to drive sales and client engagement</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Recruit top talent for all positions in store including&nbsp; Sales Associates and Sales Supervisors</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Ensure store standards including fitting and servicing clients, visual merchandising and operational tasks (inventory counts, tagging, receiving, and&nbsp; processing shipment)</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Curate and execute fruitful in-store activities and events on a regular basis to drive store traffic and engagement</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Support with new store openings in the Bay Area as needed</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Slack, and Google Office is a plus</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Build out team schedule while managing payroll effectively</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Keep an agile work schedule to support business needs; including days, nights, weekends, holidays.&nbsp; Must work at least 40hrs/week</span></li> </ol> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>Who You Are</strong></span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Team Leadership</strong>: Recruit, train, and mentor store staff, including Sales Associates and Supervisors, to create a positive and productive team culture.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Sales and Client Engagement</strong>: Develop and execute action plans to drive sales, increase client engagement, and meet key performance indicators (KPIs) such as conversion, AOV, and UPT.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Operational Management</strong>: Oversee store operations, including cleanliness, visual merchandising, inventory management, and shipping/receiving tasks. Ensure completion of opening/closing procedures.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Store Activations</strong>: Curate and execute in-store activations, and support new store openings as needed.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Technology Utilization</strong>: Leverage technology and systems (e.g., Shopify, Endear, Slack, Google Office) to improve operational efficiency.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Scheduling and Payroll</strong>: Manage team schedules and payroll while ensuring business needs are met, working flexible hours, including nights, weekends, and holidays.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Customer Experience</strong>: Maintain a strong floor presence, ensuring exceptional customer service and product knowledge to support clienteling and brand advocacy.</span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><strong>Performance Management</strong>: Set and track team goals, ensuring tasks are completed on time and to a high standard.</span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>You Have</strong></span></p> <ul> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">2+ years of direct management experience</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">3+ years of customer service and/or retail experience; background in similar category preferred</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Must be at least 18 years of age</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Must be able to maintain an active store presence, including standing and walking for extended periods of time</span></li> <li style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;">Comfort with using a ladder and lifting a maximum of 50lbs</span></li> </ul> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>ThirdLove Offers You</strong></span></p> <ul style="text-align: justify;"> <li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Competitive salary</span></li> <li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Medical/Dental/Vision insurance</span></li> <li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Paid Time off</span></li> <li style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">Discounted and free products</span></li> </ul> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>Diversity</strong></span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-weight: 400; font-family: 'trebuchet ms', geneva, sans-serif;">ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.</span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif;"><span style="font-weight: 400;">ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit</span><a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf"> <span style="font-weight: 400;">E-Verify</span></a><span style="font-weight: 400;">.</span></span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>Compensation</strong></span></p> <p style="line-height: 1.3; text-align: justify;"><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">$71,000-72,500 Annual Salary</span></p>