Legal Response Team Specialist at OKX

<div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"><br> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2> </div> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">&nbsp;</div> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">&nbsp;</div> <div class="ace-line ace-line old-record-id-doxusxfrenHjJKtgnorBrzgGFPb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> </div> </div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h2> <div class="ace-line ace-line old-record-id-NrSYd8kjeoNTrexRDNsuNpZOsMd"> <div class="ace-line ace-line old-record-id-doxusyXf2liOkzmHrNdrV5B3a4U">You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant parties within a stipulated time-frame.</div> </div> <h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What You’ll Be Doing</strong><strong> </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxuspJMqV9yM81sKR4Ws8iLxsf" data-list="bullet"> <div>Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.</div> </li> <li class="ace-line ace-line old-record-id-doxusYxtaqpIGI7Au69yRwcW7pZ" data-list="bullet"> <div>Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.</div> </li> <li class="ace-line ace-line old-record-id-doxusQgU4Qte9qYWYFS4EZ9DgYb" data-list="bullet"> <div>Maintaining a working knowledge of company products to effectively communicate with external stakeholders.</div> </li> <li class="ace-line ace-line old-record-id-doxusFJLHPkDd1fUzR93wh3a0if" data-list="bullet"> <div>Creating and maintaining strong relationships with company partners and external stakeholders.</div> </li> <li class="ace-line ace-line old-record-id-doxus7qvYPvPa4CylmUpIt9zO3f" data-list="bullet"> <div>Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.</div> </li> <li class="ace-line ace-line old-record-id-doxus8G3YG9pQv6PrcMopC6pTfc" data-list="bullet"> <div>Support the enhancement of our team function.</div> </li> <li class="ace-line ace-line old-record-id-doxusuBm3zYKFarA4TlT0frVuVg" data-list="bullet"> <div>Manage or participate in specific projects which may arise from time to time.</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-ZvAmdvgIGoKyiHxjBTiu68Kcs9d"><strong>What We Look For In You </strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxusVJu83MlV37yBSdIOyLQEGh" data-list="bullet"> <div>A degree in law / compliance / a related field which demonstrates critical thinking.</div> </li> <li class="ace-line ace-line old-record-id-DZ6pd7hd7ofZ9FxjGIkuL0F2sGe" data-list="bullet"> <div>Proficiency in English plus at least one additional EU language (spoken and written).</div> </li> <li class="ace-line ace-line old-record-id-doxusNB4JqP6zZ5FYhR4PMG2Fqh" data-list="bullet"> <div>Experience in a legal related role or customer service.</div> </li> <li class="ace-line ace-line old-record-id-doxusEMVz2bqBV1DznH0v6jjCre" data-list="bullet"> <div>Excellent communication and writing skills, and is detailed-oriented.</div> </li> <li class="ace-line ace-line old-record-id-doxuszO44aaelTG3XQmxRJ1eGue" data-list="bullet"> <div>Ability to work independently and as part of a team.</div> </li> <li class="ace-line ace-line old-record-id-doxusyDaq0AtGEw3vlhwovOCsJf" data-list="bullet"> <div>Comfortable working in a fast-paced, dynamic environment with changing priorities.</div> </li> <li class="ace-line ace-line old-record-id-doxusx08Vo3DcUroJo9Nmu4Wklg" data-list="bullet"> <div>Strong people skills: Ability to navigate difficult situations and stay calm under pressure.</div> </li> <li class="ace-line ace-line old-record-id-doxusGfdPCrpCZICetscVUJbPHh" data-list="bullet"> <div>Solutions mindset: passionate to find the right solution and resolve the issue.</div> </li> <li class="ace-line ace-line old-record-id-doxuseuZVdpOjNx0B9raKAcFAJd" data-list="bullet"> <div>Excellent time management: ability to multi-task to solve issues while managing time.</div> </li> <li class="ace-line ace-line old-record-id-doxus7lv3iXMs8UCnLpW18KZrkd" data-list="bullet"> <div>Quick learner: ability to ramp up quickly and act on feedback constructively.</div> </li> <li class="ace-line ace-line old-record-id-doxusDN6LxdDfChcwBTosOZjfch" data-list="bullet"> <div>Willingly to work on a rotational shift.</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-DiLSdqfwUoKOraxakB6uGEomsXl"><strong>Nice to Haves</strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxusJIBs7AQq9oSireD9NAHKXc" data-list="bullet"> <div>Working knowledge of CRM tools.</div> </li> <li class="ace-line ace-line old-record-id-doxusM5GDdNI3NttxoPBOHvICHe" data-list="bullet"> <div>Familiar with crypto/finance-technology industry/blockchain tracing.</div> </li> <li class="ace-line ace-line old-record-id-doxusnLgiLWgc1YdcbBdhOgfise" data-list="bullet"> <div>Experience working with teams across global offices and time zones.</div> </li> </ul> <h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>Perks &amp;<span style="font-size: 18pt;"> Benefits </span></strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-XvQudJ7z0ouSnuxOibouMkKzsCc" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-GAzBdJXxLo291PxrthXurPeds4g" data-list="bullet"> <div>L&amp;D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-CKPxdgHeoosenzxCpV2uV32ysz0" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-XjPSdIa92oGeLox9Qo9uejVEs4c" data-list="bullet"> <div>Wellness and meal allowances&nbsp;</div> </li> <li class="ace-line ace-line old-record-id-CS34dAJCDoMDHxx95pZu43yjsxB" data-list="bullet"> <div>Comprehensive healthcare schemes for employees and dependants&nbsp;</div> </li> <li class="ace-line ace-line old-record-id-Uqtsd4bN8oaHt7xyPlYuxmfcsob" data-list="bullet"> <div>More that we love to tell you along the process!</div> </li> </ul> <div class="ace-line ace-line old-record-id-JGIsdeznCo2qpfxJAqkuViMfsHS">&nbsp; <table> <tbody> <tr> <td><span style="color: rgb(255, 255, 255);">#LI-GB1</span></td> </tr> </tbody> </table> <p><span style="color: rgb(255, 255, 255);">#LI-HYBRID</span></p> &nbsp;</div> <div class="ace-line ace-line old-record-id-JGIsdeznCo2qpfxJAqkuViMfsHS"> <div> <div class="job__description body"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="Zrp2dGhcIo3UFmxud3WuQirssDb" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="I1Zud8CYtoGHccx0MImuyRU4s2c" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="I1Zud8CYtoGHccx0MImuyRU4s2c" data-lark-html-role="root" data-docx-has-block-data="false"> <p>&nbsp;</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>