Business Analyst - Payments at Capco

<p><strong>CAPCO POLAND</strong></p> <p>Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.</p> <p>We are also:</p> <ul> <li>Experts in banking and payments, capital markets and wealth and asset management</li> <li>Committed to growing our business and hiring the best talent to help us get there</li> <li>Focused on maintaining our nimble, agile and entrepreneurial culture</li> </ul> <p><strong>About the Role:</strong></p> <p>We are seeking a highly analytical and detail-oriented&nbsp;<strong>Business Analyst</strong>&nbsp;with deep experience in&nbsp;<strong>payments</strong>, particularly in&nbsp;<strong>credit card products and processing</strong>. This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Collaborate with product managers to define and refine product requirements for credit card and payment solutions.</li> <li>Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization.</li> <li>Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.</li> <li>Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management.</li> <li>Conduct market and competitor analysis to inform product strategy and positioning.</li> <li>Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery.</li> <li>Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements.</li> <li>Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement.</li> </ul> <p><strong>Required Qualifications:</strong></p> <ul> <li>5+ years of experience as a Business Analyst in the&nbsp;<strong>payments industry</strong>, with a strong focus on&nbsp;<strong>credit card products</strong>.</li> <li>Solid understanding of card scheme operations (Visa, Mastercard, etc.), issuer/acquirer models, and payment processing flows.</li> <li>Experience working in Agile/Scrum environments.</li> <li>Strong analytical and problem-solving skills with proficiency in tools like Excel, SQL, or BI platforms.</li> <li>Excellent communication skills, with the ability to translate complex concepts into clear, actionable insights.</li> <li>Familiarity with regulatory and compliance considerations in the payments space (e.g., PSD2, PCI DSS).</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Experience with digital wallets, tokenization, or embedded finance.</li> <li>Knowledge of APIs and integration with third-party payment providers.</li> <li>Background in launching or supporting innovative card-based products or loyalty programs.</li> </ul> <p><strong>WHY JOIN CAPCO?</strong></p> <ul> <li>Employment contract and/or Business to Business - whichever you prefer</li> <li>Possibility to work remotely</li> <li>Speaking English on daily basis, mainly in contact with foreign stakeholders and peers</li> <li>Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)</li> <li>Access to 3.000+ Business Courses Platform&nbsp;</li> <li>Access to required IT equipment</li> <li>Paid Referral Program</li> <li>Participation in charity events e.g. Szlachetna Paczka</li> <li>Ongoing learning opportunities to help you acquire new skills or deepen existing expertise</li> <li>Being part of the core squad focused on the growth of the Polish business unit</li> <li>A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients</li> <li>A work culture focused on innovation and creating lasting value for our clients and employees</li> </ul> <p><strong>ONLINE RECRUITMENT PROCESS STEPS</strong></p> <ul> <li>Screening call with the Recruiter</li> <li>Competencies interview with Capco Hiring Manager</li> <li>Client’s interview</li> <li>Feedback/Offer</li> </ul> <p>&nbsp;</p> <p>Follow us here <a href="https://www.linkedin.com/company/capco/mycompany/" target="_blank"><img style="max-width: 100%;" src="https://img.icons8.com/color/512/linkedin.png" alt="" width="25"></a>&nbsp;<a href="https://www.instagram.com/lifeatcapco/" target="_blank"><img style="max-width: 100%;" src="https://www.pngmart.com/files/21/Instagram-Logo-PNG-File.png" alt="" width="24"></a> <a href="https://nofluffjobs.com/company/capco-poland-nbqvkxp2" target="_blank"><img style="max-width: 100%;" src="https://nofluffjobs.com/blog/wp-content/uploads/2019/06/znak-podstawowy-wersja-niebieska_800x800.png" alt="" width="25"></a>&nbsp;or contact us directly <img style="max-width: 100%;" src="https://img.icons8.com/nolan/512/ms-outlook.png" alt="" width="25"> <a href="mailto:[email protected]" target="_blank">[email protected]</a>&nbsp;</p> <p>&nbsp;</p>