Technical Architect at Workato

<div class="content-intro"><h1><span style="font-family: helvetica, arial, sans-serif;"><strong>About Workato</strong></span></h1> <p>Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit <span><a href="http://www.workato.com" target="_blank">www.workato.com</a></span></p> <h1><strong>Why join us?</strong></h1> <p><span style="font-weight: 400;">Ultimately, Workato believes in fostering a </span><strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong><span style="font-weight: 400;">. We are driven by </span><strong>innovation </strong><span style="font-weight: 400;">and looking for</span><strong> team players </strong><span style="font-weight: 400;">who want to actively build our company.&nbsp;</span></p> <p><span style="font-weight: 400;">But, we also believe in </span><strong>balancing productivity with self-care</strong><span style="font-weight: 400;">. That’s why we offer all of our employees a vibrant and dynamic work environment </span><a href="http://www.workato.com/careers"><span style="font-weight: 400;">along with a multitude of benefits</span></a><span style="font-weight: 400;"> they can enjoy inside and outside of their work lives.&nbsp;</span></p> <p><span style="font-weight: 400;">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p> <p><span style="font-weight: 400;">Also, feel free to check out why:</span></p> <ul> <li style="font-weight: 400;"> <p><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12"><span style="font-weight: 400;">Business Insider</span></a><span style="font-weight: 400;"> named us an “enterprise startup to bet your career on”</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www.forbes.com/cloud100/#a57477b5f941"><span style="font-weight: 400;">Forbes’ Cloud 100</span></a><span style="font-weight: 400;"> recognized us as one of the top 100 private cloud companies in the world</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="font-weight: 400;">Deloitte Tech Fast 500</span></a><span style="font-weight: 400;"> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></p> </li> <li> <p><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="font-weight: 400;">Quartz</span></a><span style="font-weight: 400;"> ranked us the #1 best company for remote workers</span></p> </li> </ul></div><h1><strong>Responsibilities</strong></h1> <p>We are looking for an exceptional <strong>Technical Architect </strong>to join our growing team. In this role, you will be responsible for helping our clients empower their employees, serve their customers, and build solutions for their businesses.</p> <p><span style="font-weight: 400;">&nbsp;In this role, y</span><span style="font-weight: 400;">ou will also be responsible to:</span></p> <ul> <li> <p>Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.</p> </li> <li> <p>Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technical problems and design scalable services.</p> </li> <li> <p>Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering</p> </li> <li> <p>Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK</p> </li> <li> <p>Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements</p> </li> <li> <p>Accelerate development for roadmap features to address specific customer requirements</p> </li> <li> <p>Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base</p> </li> <li> <p>Prioritize and deliver outstanding customer service experience to Workato customers</p> </li> </ul> <h1><strong>Requirements</strong></h1> <h3><strong>Qualifications / Experience / Technical Skills</strong></h3> <ul> <li> <p>Background in information systems, computing, engineering or equivalent industry experience preferred.</p> </li> <li> <p>Have 10-15 years of experience in similar role</p> </li> <li> <p>Technical background or a good understanding of technology and industry trends, especially in the app integration space</p> </li> <li> <p>Strong working knowledge with APIs - RESTful</p> </li> <li> <p>Sound knowledge of Data Structure - JSON</p> </li> <li> <p>Previous coding experience / development background</p> </li> <li> <p>Sound knowledge of any RDBMS</p> </li> <li> <p>Knowledge of SOAP/XML is a plus</p> </li> <li> <p>Comprehensive knowledge and hands-on experience in architecting solutions comprised of on-premise, cloud and hybrid scenarios</p> </li> <li> <p>Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus</p> </li> </ul> <h3><strong>Soft Skills / Personal Characteristics</strong></h3> <ul> <li> <p>Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact</p> </li> <li> <p>Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set</p> </li> <li> <p>Ability to effectively prioritize tasks and manage time, even under high-pressure situations</p> </li> <li> <p>Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience</p> </li> <li> <p>Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly</p> </li> <li> <p>Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge</p> </li> </ul> <p><strong>(REQ ID: 2533)</strong></p>