Associate Account Manager at DigiCert
United StatesFull-timeSales Posted 13 days ago
Apply with PipelineAbout the Role
<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at <a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p style="line-height: 1.4;"> </p>
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<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Responsible for selling into executives at corporate accounts and implementing a broad strategy for earning customer acceptance and implementation. Collaborate with all appropriate DigiCert resources (executives, Customers, support, and solution engineers) to support customer interests. Understand how to advocate for customers and balance that advocacy with DigiCert’s business needs.</span></p>
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<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Driving Account Development</strong> – Owning account relationships to maximize sales into corporate accounts and being part of the customers’ overall business solution. Driving cross-sell and up-sell opportunities Penetrating additional buyers within the accounts, identifying their needs and then configuring an appropriate offering from our portfolio to meet those needs</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Expanding Account Network </strong>– develop relationships and alignment at multiple levels – executive sponsors, influencers, and decision makers. Establish positive relationships that drive value</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Driving Sales Execution </strong>– Leading enterprise agreements to close multi-year subscription-based deals. Prepare accurate forecasts, building a funnel to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Effective Account Planning </strong>– Using disciplined account planning to maintain client relationships, enhance customer satisfaction, and increase account penetration</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Promoting a Customer Focus </strong>- Actively understands each account’s strategic growth plans, technology strategy and the competitive landscape. Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Demonstrating DigiCert Proficiency</strong> – Be proficient with a working knowledge and understanding across all DigiCert products and solutions</span></li>
</ul>
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<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will have</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">3+ years of quota-carrying sales experience at a software/technology company</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Track record of driving results faster with a sense of urgency</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Track record of closing multi-year and subscription-based SaaS deals</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proven ability to cultivate relationships with a strategic customer based and advising on industry insights, best practices and strategy</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Viewed as an expert in advanced data analytics by accounts</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor’s degree or equivalent work experience</span></li>
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<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p>
<ul>
<li><span data-contrast="none">Competitive compensation and comprehensive health, dental, and vision coverage</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Retirement savings programs with company matching (401(k) or RRSP)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Generous paid time off, including holidays, and vacation</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Paid parental leave and family support benefits</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Life and disability</span><strong><em><span data-contrast="none"> </span></em></strong><span data-contrast="none">coverage</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Flexible spending and health savings options (where applicable)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Health and wellness support, including gym reimbursement and wellness programs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Employee Assistance Program with </span><span data-contrast="none">24/7</span><span data-contrast="none">confidential support for employees and families</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Education assistance and professional development opportunities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Access to LinkedIn Learning and continuous learning resources</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Employee referral bonus program and additional company perks and discounts</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
<li><span data-contrast="none">Business travel insurance and global employee support programs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":60,"335559739":60}"> </span></li>
</ul>
<p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.</span></p>
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<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-CH1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong><span data-contrast="auto"><span class="TextRun Underlined SCXW779494 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW779494 BCX0">Compensation Transparency: </span></span><span class="EOP Selected SCXW779494 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335559731":720,"335559738":0,"335559739":0}"> </span></span></strong></p>
<p><span data-contrast="auto">The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation (at 100% target performance), are outlined below.</span> <span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="auto">Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible for additional compensation and benefits, which will be discussed during the hiring process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="auto">We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="auto">For more information regarding our comprehensive benefits, see the benefits section.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></p></div><div class="title">OTE</div><div class="pay-range"><span>$105,000</span><span class="divider">—</span><span>$120,000 USD</span></div></div><div class="pay-input"><div class="title">Base Salary</div><div class="pay-range"><span>$63,000</span><span class="divider">—</span><span>$72,000 USD</span></div></div><div class="pay-input"><div class="title">Incentive Compensation</div><div class="pay-range"><span>$42,000</span><span class="divider">—</span><span>$48,000 USD</span></div></div></div>