IT Project Coordinator at DigiCert
Cape TownFull-timeSales Posted about 2 months ago
Apply with PipelineAbout the Role
<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at <a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As IT Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.</span></p>
<p> </p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to assist in coordinating multiple concurrent IT service delivery projects across regions</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain and update project plans, risk logs, and status reports under guidance.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Track and report on project milestones, timelines, and deliverables.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support the management of project budgets, timesheets, and invoicing processes.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Help ensure adherence to project governance standards and quality requirements.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Assist in resource planning and coordination with cross-functional teams.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Participate in post-project reviews and contribute to identifying areas for process improvement.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide administrative and operational support to the Professional Services team as needed.</span></li>
</ul>
<p> </p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will have</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">3+ years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience working in a fast-paced, multidisciplinary organization.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Comfortable with engaging with global customers (strong stakeholder management) </span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables. </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong organizational and time management skills with attention to detail.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A motivated individual with a foundational understanding of project management principles and processes.</span></li>
</ul>
<p> </p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Nice to have</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Previous experience working with global teams and across different timezones.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Basic understanding of PKI or digital certificate management concepts (training will be provided).</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane</span></li>
</ul>
<p> </p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p>
<ul>
<li><span data-contrast="auto">Competitive compensation and comprehensive benefits package </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Generous paid time off, including holidays and additional leave options </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Family-friendly leave policies, including maternity, paternity, and other supportive leave programs </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Health and wellness support, including medical </span><em><span data-contrast="auto">cover</span></em><span data-contrast="auto"> (where applicable), gym reimbursements, and mental well-being resources </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Pension, life insurance, and income protection benefits (location dependent) </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Employee Assistance Program with 24/7 confidential support for employees and their families </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Education assistance and professional development opportunities </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Access to LinkedIn Learning and continuous learning resources </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Employee referral bonus program and additional company perks and discounts </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Business travel insurance and global employee support programs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><br>#LI-FP1</p>
<p><span id="__symantecMPKIClientDetector" style="display: none;">__PRESENT</span></p>