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Manager, Pre Sales Engineering (Req#1068) at ePlus inc.
Irvine, CAFull-timeManagementPosted about 1 month ago
Apply with PipelineAbout the Role
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<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Overview</strong></span></p>
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<p style="margin: 0px;"><span style="color: rgb(35, 111, 161); font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>**Candidates MUST BE local to the Irvine, California area with a willingness to work on-site two to three days per week as necessary**</strong></span></p>
<p style="margin: 0px;"> </p>
<p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">As a Manager, Pre-Sales Engineering, you will lead, develop, mentor and grow a team of pre-sales engineers. You will work closely with Engineering Leadership on process, alignment and reporting while peering with colleagues in order to set business priorities across the different technologies we support. </span></p>
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<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Your Impact</strong></span></p>
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<p style="margin: 0px;"><span style="font-size: 10pt;">The essential functions of this position include:</span></p>
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<li style="font-size: 10pt;"><span style="font-size: 10pt;">Oversee, train, assist and develop the Pre-Sales staff</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead, grow, and mentor your Sales Engineering team to develop and maintain skills necessary to deliver proposed solutions around our strategic technologies such as Core, Data Center, UC and Security</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure a clean handoff from pre-sales to post-sales</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Manage group workload and resource scheduling across multiple projects/opportunities with pre-sales coordinator</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop methodology to measure and delegate opportunities that will allow for visibility to workload and forecasted needs</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Conduct customer presentations on ePlus value proposition and technical solution set for assigned accounts and focus areas throughout the Region (and Nationally, when requested)</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Work with ePlus personnel and ePlus National Practice Leads to help develop differentiated solutions</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop training roadmaps for individuals and/or team as it relates to our strategic portfolio</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Assist with RFP/RFI/RFQ responses, as presented</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Responsible for review of Statement of Work (SOW) prior to customer presentation</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Function as a liaison between the sales team and professional services organization to ensure timely and accurate proposals are generated</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Follow ePlus’ performance review process to promote communication, provide useful feedback about job performance and contribute to an employee’s professional development</span></li>
</ul>
<p style="margin: 0px;"><span style="font-size: 10pt;">As a manager, you are also expected to:</span></p>
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<li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed</span></li>
</ul>
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<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Qualifications</strong></span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">College Degree in related field or equivalent business experience required</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5+ years of applicable technical pre-sales experience in the IT industry preferred</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">3+ years of management experience preferred</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Previous VAR managerial experience preferred</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proven ability to align with sales and operations for coordinated efforts in growing the business</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Thorough knowledge of full customer engagement cycle</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">MS Office Suite (Visio, Excel, Word, PowerPoint)</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to present to all levels of executive and technical management</span></li>
</ul>
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<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Position Specifics</strong></span></p>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The initial base salary range for this position is expected to be between $120,000 and $180,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</span></p>
<p style="margin: 0px;">#LI-KB1</p>
<p style="margin: 0px;">#IND1</p>
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<p><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who We Are</strong></span></p>
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<p style="line-height: 1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.</span></p>
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<p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="text-decoration: underline;">Corporate Values</span></strong></span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Respectful communication and cooperation:</strong> We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Teamwork and employee participation:</strong> Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Work/life balance that supports our employees’ varying needs:</strong> We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Embracing communities:</strong> We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.</span></li>
</ul>
<p style="text-align: center; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span style="text-decoration: underline;">Commitment to Diversity, Inclusion and Belonging</span></strong></span></p>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. </span></li>
</ul>
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<div style="text-align: center; line-height: 1.1;"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Physical Requirements</strong></span></div>
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<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.</span></li>
</ul>
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<div style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 8pt; color: rgb(0, 0, 0);"><strong>Notice to Recruiting Agencies:</strong> ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.</span></div></div>
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