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IVX Health

Regional Operations Director at IVX Health

Yonkers, New York, United States; Yonkers, New York, United StatesFull-timeMarket Operations LeadershipPosted 8 days ago
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About the Role

<p>Join IVX Health as Healthcare Operations Leader in&nbsp;<strong>New York!</strong><br>Transform patient care across <strong>clinics in Westchester County!</strong></p> <p>Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the <strong>Westchester</strong> market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.</p> <hr> <p><strong>What You'll Do</strong></p> <ul> <li><strong>Lead Market Operations</strong> <ul> <li>Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.</li> <li>Support P&amp;L for your market, ensuring strong financial and operational performance</li> <li>Act as an escalation resource and problem-solver for operational and clinical challenges.</li> </ul> </li> <li><strong>Mentor and Develop Team</strong> <ul> <li>Recruit, mentor, and grow a team of center-level staff</li> <li>Oversee staffing, scheduling, and payroll, driving productivity and accountability</li> <li>Foster a collaborative, patient-centered culture focused on continuous improvement</li> </ul> </li> <li><strong>Drive Operational Excellence</strong> <ul> <li>Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.</li> <li>Support the launch and operational success of new infusion centers.</li> </ul> </li> <li><strong>Grow Patient Volume</strong> <ul> <li>Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.</li> <li>Build and maintain strong relationships with key referral sources and vendor partners.</li> </ul> </li> <li><strong>Stay Ahead of the Industry</strong> <ul> <li>Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.</li> </ul> </li> </ul> <hr> <p><strong>What We Are Looking For</strong></p> <ul> <li>Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).</li> <li>Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.</li> <li>Experience managing a P&amp;L and leading clinical and administrative teams.</li> <li>Proven ability to drive operational excellence while delivering exceptional patient experiences.</li> <li>Strong interpersonal, communication, and organizational skills.</li> <li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).</li> <li>Join a national leader committed to raising the standard of care in the outpatient infusion space.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus,<strong>&nbsp;</strong>401(k), health benefits, and other company-provided benefits.</p></div><div class="title">New York Pay Range</div><div class="pay-range"><span>$121,500</span><span class="divider">&mdash;</span><span>$141,750 USD</span></div></div></div><div class="content-conclusion"><p><strong>About IVX Health<br></strong><br>IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day.&nbsp;As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.<br><br><strong>Guided by Our Purpose<br></strong><br><strong>Mission:</strong> To improve the lives of those we care for by redefining the care experience.<br><strong>Vision:</strong> To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.<br><strong>Values: </strong>Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.</p> <hr> <p><strong></strong></p> <div> <h3>Benefits &amp; Perks</h3> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Eligible employees may receive:</div> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Medical, Dental, and Vision Coverage</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Prescription Drug Coverage and Telemedicine Services</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">401(k) Retirement Plan with Company Match</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Life, AD&amp;D, and Disability Insurance</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Accident, Critical Illness, and Hospital Indemnity Coverage</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Fertility and Family Planning Support</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Tuition Reimbursement and Certification Assistance</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Continuing Education and Professional Development Resources</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Employee Assistance Program and Wellness Support</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Paid Time Off</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Volunteer Time Off and Charitable Giving Match</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Employee Referral Bonus Program</li> </ul> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><em>Benefits may vary based on employment status and eligibility.</em></div> </div> <hr> <p><strong>EEO STATEMENT</strong></p> <p></p> <div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.<br><br></div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.<br><br><a href="https://ivxhealth.com/privacy-policy/"><strong>Privacy Policy</strong></a></div> </div></div>