Data Analyst at Nintex

Kuala Lumpur, MalaysiaFull-timeRevenue OperationsPosted 23 days ago

About the Role

About Nintex: At Nintex, we are transforming the way people work, everywhere.    As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.   About the role:  This role is responsible for improving the quality, integrity, and usability of core revenue data within Salesforce. The analyst is expected to work with moderate independence, applying sound judgment to prioritize and resolve data quality issues and contribute to process improvement recommendations.  The analyst will execute against data cleanup, deduplication, and account management processes while partnering closely with RevOps, Sales, and Customer Success to ensure data is accurate and actionable. This role is critical to reducing data debt and enabling reliable reporting & analytics and go-to-market execution.  Your contribution will be:  Salesforce Data Quality Management  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Identify and resolve duplicate accounts and contacts, applying judgment to assess root cause and recurrence patterns. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Execute account merges and maintain accurate account hierarchies. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Enforce data standards (naming conventions, required fields, ownership) and flag systemic violations for process review. </li> </ul> Account Ownership & Territory Alignment  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support account assignment updates based on territory rules. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Partner with RevOps to ensure accounts are routed and owned correctly. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Maintain clean parent/child account structures </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Data Hygiene & Ongoing Maintenance </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Design and conduct regular audits of CRM data quality, identifying patterns and recommending systemic fixes. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Monitor and remediate incomplete or inconsistent records. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Maintain dashboards or reports highlighting data quality issues and present findings to relevant stakeholders. </li> </ul> Cross-Functional Support  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Partner with Sales and CS to resolve data discrepancies impacting deals or accounts. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Support Marketing with lead/account alignment where needed. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Triage, prioritize, and resolve ad hoc data cleanup requests, escalating complex issues with recommended solutions. </li> </ul> Process & Automation Support  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead documentation and continuous improvement of data governance processes; proactively identify gaps. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Partner with RevOps Systems to support implementation of duplicate rules, validation rules, and automation. </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Develop and present recommendations to reduce manual cleanup through tooling or process improvements. </li> </ul> To be successful, we think you need:  <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Bachelor’s degree in Data Analytics, Statistics, Computer Science, or equivalent preferred; advanced degree or relevant certifications may substitute for experience </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">2+ years of experience in data analysis, operations, or CRM data management  </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Demonstrated experience working with Salesforce, including data management and record maintenance </li> </ul> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Experience working with large datasets and executing data cleanup at scale </li> </ul> What’s in it for you? Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office. While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including  <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Global Gratitude and Recharge Days</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Flexible, paid time off policy</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Employee wellness programs and counseling resources</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Meaningful peer recognition and awards</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Paid parental leave</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Invention/patenting assistance</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Community impact, paid volunteer time, and opportunities</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Intercultural learning and celebration</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Multiple tools through which to learn and grow, and an incredible global community </li> </ul> View more about our benefits here: <a href="https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf">https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf</a>.

About the Role

About the Role

Related Roles

About the Role

Related Roles