Senior Business Analyst - Insurance at Capco

<p>&nbsp;</p> <p data-start="283" data-end="419"><strong data-start="283" data-end="322">Senior Business Analyst – Insurance</strong><br data-start="322" data-end="325"><strong data-start="325" data-end="338">Location:</strong> London (Hybrid) | <strong data-start="357" data-end="375">Practice Area:</strong> Business Consulting | <strong data-start="398" data-end="407">Type:</strong> Permanent</p> <p data-start="421" data-end="512"><strong data-start="421" data-end="512">Shape the future of insurance through data-driven transformation and regulatory insight</strong></p> <h3 data-start="519" data-end="537"><strong data-start="523" data-end="535">The Role</strong></h3> <p data-start="538" data-end="864">Capco is seeking a <strong data-start="557" data-end="584">Senior Business Analyst</strong> to join our <strong data-start="597" data-end="620">Business Consulting</strong> practice with a focus on <strong data-start="646" data-end="659">Insurance</strong>. You’ll partner with leading insurers and intermediaries to design, define, and deliver transformation programmes across underwriting, policy administration, claims, distribution, and regulatory change.</p> <p data-start="866" data-end="1086">Working in a consulting environment, you’ll engage closely with business and technology stakeholders to translate strategy into tangible outcomes, improve operating models, and enable future-ready insurance ecosystems.</p> <h3 data-start="1093" data-end="1115"><strong data-start="1097" data-end="1115">What You’ll Do</strong></h3> <ul> <li data-start="1118" data-end="1222">Lead business analysis workstreams across Insurance change programmes from initiation through delivery</li> <li data-start="1225" data-end="1311">Translate insurance domain knowledge into clear business and functional requirements</li> <li data-start="1314" data-end="1410">Support digital transformation, operating model evolution, and data-led innovation initiatives</li> <li data-start="1413" data-end="1497">Facilitate workshops, document business processes, and define target state designs</li> <li data-start="1500" data-end="1584">Collaborate with cross-functional teams to deliver structured, pragmatic solutions</li> </ul> <h3 data-start="1591" data-end="1621"><strong data-start="1595" data-end="1621">What We’re Looking For</strong></h3> <ul> <li data-start="1624" data-end="1708">Strong business analysis experience within Insurance (Life, P&amp;C, or London Market)</li> <li data-start="1711" data-end="1795">Proven ability to bridge business and technology functions in complex environments</li> <li data-start="1798" data-end="1882">Experience delivering regulatory, operational, or technology-led change programmes</li> <li data-start="1885" data-end="1970">Strong communication, stakeholder engagement, and structured problem-solving skills</li> <li data-start="1973" data-end="2076">Working knowledge of SDLC and Agile/Waterfall methodologies, with experience using tools such as Jira</li> </ul> <h3 data-start="2083" data-end="2107"><strong data-start="2087" data-end="2107">Bonus Points For</strong></h3> <ul> <li>Experience with policy administration or claims transformation initiatives</li> <li>Knowledge of digital distribution, data analytics, or automation in Insurance</li> <li>Exposure to IFRS 17, Consumer Duty, or similar regulatory-driven programmes</li> <li>Familiarity with cloud-based or platform-enabled insurance ecosystems</li> <li>Confidence facilitating client workshops and presenting structured recommendations</li> <li>Exposure to AI-enabled solutions, automation, or advanced data use cases</li> </ul> <h3 data-start="2516" data-end="2538"><strong data-start="2520" data-end="2538">Why Join Capco</strong></h3> <ul> <li data-start="2541" data-end="2616">Deliver high-impact business and technology solutions for Tier 1 insurers</li> <li data-start="2619" data-end="2690">Work in a collaborative, flat, and entrepreneurial consulting culture</li> <li data-start="2693" data-end="2760">Access continuous learning, training, and industry certifications</li> <li data-start="2763" data-end="2837">Be part of a team shaping the future of insurance and financial services</li> <li data-start="2840" data-end="2914">Help drive digital transformation across global Insurance and FS markets</li> </ul> <h3 data-start="2921" data-end="3031"><strong data-start="2925" data-end="3029">We offer a competitive, people-first benefits package designed to support every aspect of your life:</strong></h3> <ul data-start="3032" data-end="3971"> <li data-start="3032" data-end="3156"> <p data-start="3034" data-end="3156"><strong data-start="3034" data-end="3052">Core Benefits:</strong> Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover</p> </li> <li data-start="3157" data-end="3260"> <p data-start="3159" data-end="3260"><strong data-start="3159" data-end="3177">Mental Health:</strong> Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders</p> </li> <li data-start="3261" data-end="3423"> <p data-start="3263" data-end="3423"><strong data-start="3263" data-end="3283">Family-Friendly:</strong> Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement</p> </li> <li data-start="3424" data-end="3519"> <p data-start="3426" data-end="3519"><strong data-start="3426" data-end="3442">Family Care:</strong> 8 complimentary backup care sessions for emergency childcare or elder care</p> </li> <li data-start="3520" data-end="3636"> <p data-start="3522" data-end="3636"><strong data-start="3522" data-end="3546">Holiday Flexibility:</strong> 5 weeks of annual leave with the option to buy or sell holiday days based on your needs</p> </li> <li data-start="3637" data-end="3788"> <p data-start="3639" data-end="3788"><strong data-start="3639" data-end="3663">Continuous Learning:</strong> Minimum 40 Hours of Training Annually with workshops, certifications, and e-learning; Business Coach assigned from Day One</p> </li> <li data-start="3789" data-end="3845"> <p data-start="3791" data-end="3845"><strong data-start="3791" data-end="3813">Healthcare Access:</strong> Convenient online GP services</p> </li> <li data-start="3846" data-end="3971"> <p data-start="3848" data-end="3971"><strong data-start="3848" data-end="3864">Extra Perks:</strong> Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance</p> </li> </ul> <h3 data-start="3978" data-end="4004"><strong data-start="3982" data-end="4004">Inclusion at Capco</strong></h3> <p data-start="4005" data-end="4462">We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.</p> <p>&nbsp;</p>