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Manager, Packaging Development at TATCHA
San Francisco, California (HQ)Full-timeGlobal InnovationPosted about 2 months ago
Apply with PipelineAbout the Role
<div class="content-intro"><h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Who We Are</span></h2>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.</span></p></div><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Job Summary</strong></span></p>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">As a Packaging Development Manager, you will have a crucial role in the creation, design and execution of packaging & sets for Tatcha's diverse range of products. You will collaborate with cross-functional teams, including but not limited to creative, marketing, product development, R&D, and regulatory, to ensure the successful launch of innovative and visually appealing products. Your attention to detail, creativity, project management skills, technical expertise, and industry knowledge will contribute to enhancing the overall customer experience and brand image.</span></p>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></p>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Package Development</span></p>
<ul>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Lead the development of packaging through the stage gate process for various product sets, ensuring alignment with brand.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Work closely with internal creative, marketing, supply chain, quality, warehouse teams and external partners to create visually striking and functional packaging solutions that reflect Tatcha’s identity and values.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Manage multiple projects with strong attention to detail.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Collaborate with suppliers and manufacturers to select suitable materials, converting processes, printing techniques, and finishes that meet quality standards and budget requirements. </span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Drive Sustainability initiatives.</span></li>
</ul>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"> Sustainability</span></p>
<ul>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Own packaging sustainability strategy, defining the standards, frameworks, and decision criteria that embed evolving regulatory, corporate, and environmental requirements into packaging development and supplier engagement. </span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Lead end-to-end development, validation, and submission of annual packaging sustainability performance disclosures, ensuring accuracy, audit-readiness, and alignment with regulatory expectations while proactively identifying gaps, risks, and improvement opportunities.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Act as the sustainability subject-matter expert across the packaging development lifecycle, partnering with Supply Chain, R&D, and external suppliers to evaluate regulatory and material risks, assess trade-offs, and define mitigation strategies and alternative design pathways that balance compliance, performance, cost, and timelines.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Serve as the primary point of accountability for sustainability guidance deployment, ensuring timely, clear, and consistent communication of Regulatory and UL updates and driving cross-functional alignment on implications, timelines, and required actions.</span></li>
</ul>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Cross-Functional Collaborations</span></p>
<ul>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Support and drive engineering to understand product specifications, ingredients and packaging requirements to ensure optimal functionality and compatibility.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Coordinate with creative & product marketing to integrate packaging designs seamlessly into Tatcha initiatives.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Engage with regulatory and compliance teams to ensure packaging materials adhere to regulations and sustainability practices.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Manage development with filling sites during all steps of development to ensure the most efficient packaging for filling and assembly.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Partner with supply chain to determine best manufacturing partner for each component within each project.</span></li>
</ul>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Project Management</span></p>
<ul>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Adhere to project timelines, milestones and deliverables to effectively manage end-to-end packaging development process.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Monitor project progress, identify potential bottlenecks and implement solutions to ensure projects are completed on time and within budget.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Maintain accurate documentation including but not limited to specifications, technical drawing, material documents, artwork, production standards and supplier communication.</span></li>
</ul>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Innovation and Trend Analysis</span></p>
<ul>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Stay informed about industry trends, emerging technologies and innovative packaging solutions in the beauty and cosmetic sector.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Research and propose new ideas for packaging concepts that differentiate Tatcha products and enhance customer engagement.</span></li>
</ul>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Quality Control and Testing: </span></p>
<ul>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Oversee the testing and validation process of packaging to ensure they meet quality, durability and safety standards. </span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Develop in-depth assembly instructions to ensure ease of set assembly at the assembly site. </span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Address any issues related to packaging functionality, aesthetics or performance and implement improvements as needed.</span></li>
</ul>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Qualifications</strong></span></p>
<ul>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">5+ years’ experience in Packaging Development, Design, or Engineering. Experience within the Beauty/Cosmetics or Personal Care Industry strongly preferred.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Bachelor’s degree in Packaging, Engineering or a related technical discipline.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Understanding the packaging regulatory, sustainability requirements, PPWR etc.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Able to read and approve engineering drawings.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Broad and in-depth knowledge of packaging materials and processes.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Knowledgeable of filling processes and contract manufacturing capabilities.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Self-motivated and self-disciplined individual, able to work in relative autonomy.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strong communication skills, to be able to deal effectively with all levels of the organization and suppliers.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Excellent organizational skills to manage documentation, materials, and information.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Proven Project Management skills.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">A strong analytical mindset with curiosity and ambition to learn more.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strong passion for the beauty industry.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strong PC skills; MS Office, PowerPoint, Excel, CAD, SolidWorks skills as a strong plus.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Japanese/Chinese speaking as a plus.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Based in the San Francisco Bay Area with a minimum of 2 days in the office per week.</span></li>
<li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Ability to travel (domestically or internationally) when required by strategic programs.</span></li>
</ul>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>The Details</strong></span></p>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The expected base salary range for this position is $110,000 to $125,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.</span></p>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. <span style="font-size: 8pt;">#LI-BH1</span></span></p><div class="content-conclusion"><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Tatcha is committed to inclusion and belonging to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</span></p>
<p><span style="font-family: 'times new roman', times, serif;"><span style="font-size: 12pt;">Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment. </span></span></p>
<p><span style="font-family: 'times new roman', times, serif;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">Equal Opportunity Employer/Protected Veterans/Individuals with Disability.</span></span></span></p>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Protect yourself against fraud and identity theft.</strong> It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at <a href="mailto:[email protected]">[email protected]</a>.</span></p>
<p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><em>Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.</em></span></p></div>
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