Sr. Manager, People Business Partner at TATCHA

<div class="content-intro"><h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Who We Are</span></h2> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.</span></p></div><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Job Summary</strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The Sr. Manager, People Business Partner, is responsible for driving people and culture initiatives to positively impact individual and team performance, employee retention, and employee development for Tatcha. This person delivers superior customer service using a high touch approach and frequent visibility with employees and leadership to create trust and build relationships, acting simultaneously as an employee advocate and business partner with leadership. Additionally responsible for management and partnership in areas such as business partner to company people leaders, employee relations, retention, training and development, succession planning, and overall adherence to all federal and state employment practices.&nbsp;</span></p> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong>Key Responsibilities</strong></span></p> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Business Partner</span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Provide counsel, feedback and coaching on broad ranging issues including business operations, process and employee-related actions that enhance the individual growth and performance of all employees.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Work strategically to diagnose problems, analyze data, identify root causes, and recommend solutions for HR related business issues. In partnership with the Head of Global People &amp; Culture, develop strategic solutions for improvement.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Participate in leadership meetings, when necessary, as a business partner to identify employee impact (development, employee relations, performance management, talent management, etc.), relating to business strategies.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Provide advice and recommendations in all areas of People/Human Resources related programs, policies, and laws.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Conduct and document investigations pertaining to unemployment, harassment, discrimination, etc. in accordance with company guidelines as well as directives by company legal department, collaborate with Legal Counsel on issues where appropriate.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Coach, and educate leadership and people managers through conflict management/resolution, discipline/corrective action, policy and procedures and labor law compliance.</span></li> </ul> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Recruitment, Talent Development and Succession Planning</span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Work directly with talent acquisition to identify opportunities to improve retention, skill sets required and partner on any revised organizational changes.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Provide consultation and support to management on talent matters, sourcing needs and strategic placement of talent in a timely fashion.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Partner with head of talent acquisition and hiring managers to ensure successful onboarding for new hires.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Manage, understand, and analyze employee turnover.&nbsp; Recommend appropriate strategies and partner with the people team to impact employee turnover.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Lead strategy to build capable, diverse, performing talent by owning talent management and succession planning processes in partnership with leadership team.</span></li> </ul> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Qualifications</strong></span></p> <ul> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Minimum 5-7+ years diverse and progressive Human Resources experience in a generalist capacity dealing with complex business and Human Resources issues (employee relations, coaching/counseling, change management, talent acquisition etc.). Experience within the beauty industry is highly desired.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Minimum BA/BS degree required. Advanced degree or SPHR/SHRM-SCP preferred.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Knowledge of state and federal laws, regulations and requirements related to HR including, Wage and Hour, LOA’s, EEO, ADA, workers compensation and others.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Proven ability to develop strategic working relationships with leaders and act as a strategic partner on all people related decisions.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Proven experience in coaching, mentoring, training, and developing individuals and teams.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Excellent presentation, written and verbal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Excellent organizational and project management skills.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Strong business acumen.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Exemplary interpersonal and communication skills, and the ability to easily engage others within a training/development environment.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Proficient in Office 365 applications – expert in PowerPoint a plus.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Ability and willingness to travel up to 20%.</span></li> <li style="font-size: 12pt; font-family: 'times new roman', times, serif;"><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Must be based in the San Francisco Bay Area with willingness to work from the SF office a minimum of two days per week.</span></li> </ul> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>The Details</strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The expected base salary range for this position is $130,000 to $140,000. The exact base pay is determined by various factors including experience, skills, education, geographic location, and budget.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">This position is also eligible for participation in the company discretionary bonus plan based on personal performance and company results. Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid time off, and paid holidays. <span style="font-size: 8pt;">#LI-BH1</span></span></p><div class="content-conclusion"><p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Tatcha is committed to inclusion and belonging to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</span></p> <p><span style="font-family: 'times new roman', times, serif;"><span style="font-size: 12pt;">Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment. </span></span></p> <p><span style="font-family: 'times new roman', times, serif;"><span style="font-size: 12pt;"><span style="font-size: 12pt;">Equal Opportunity Employer/Protected Veterans/Individuals with Disability.</span></span></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Protect yourself against fraud and identity theft.</strong> It is always recommended to apply to our open positions directly via our career page located at www.tactcha.com/careers. Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at&nbsp;<a href="mailto:[email protected]">[email protected]</a>.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><em>Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.</em></span></p></div>