Key Holder - Full Time - Kierland Commons - Scottsdale, AZ at Mizzen+Main

<p><span style="font-family: arial, helvetica, sans-serif;"><strong><span style="font-size: 18pt;">WHO WE ARE</span></strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif;">Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We are people first, We think big, We have commitments, We act as owners and We never settle.</span></p> <h3><span style="font-size: 18pt; font-family: arial, helvetica, sans-serif;"><strong>A</strong><strong>BOUT THE ROLE</strong></span></h3> <p><span style="font-family: arial, helvetica, sans-serif;">Mizzen+Main is seeking a driven, enthusiastic, and team-oriented Keyholder to support our retail team and serve as a leader on the sales floor. The ideal candidate has a passion for fashion, a strong sense of responsibility, excellent communication skills, and thrives in a fast-paced environment. This role includes key-holding duties, store leadership support, and direct customer interaction.</span></p> <h3><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>A DAY IN THE LIFE</strong></span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Act as a store leader in the absence of store management by opening/closing the store, ensuring daily operations run smoothly, and assisting in assigning tasks to team members.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Deliver an exceptional customer experience by engaging clients in a warm, genuine, and knowledgeable manner, effectively guiding them through the shopping experience.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide in-depth product knowledge, drive sales, and handle all transactions including purchases, returns, and exchanges with accuracy and professionalism.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Maintain brand presentation and operational and visual excellence through effective merchandising, replenishment, and organization of sales floor and stockroom.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Assist in training and supporting new team members to uphold Mizzen+Main standards of service, appearance, and operational procedures.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Communicate and promote current events, product launches, and store promotions to drive traffic and increase sales.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ensure in-store events are executed in alignment with brand standards and deliver a premium customer experience.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Take ownership of store upkeep, including cleaning, restocking supplies, and ensuring fitting rooms and displays remain neat and functional.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Understand and enforce all company policies and procedures to ensure store compliance and safety.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>WHAT YOU’LL NEED</strong></span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Prior retail or customer-facing experience, preferably in a keyholder or supervisory role.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong communication and leadership skills with a customer-first mindset.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Tech-savvy with proficiency in using point-of-sale systems, tablets, and other retail technology.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Availability to work flexible hours including evenings, weekends, and holidays as needed.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Dependable and punctual, with the ability to follow direction and take initiative.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif;">While this job posting emphasizes the key responsibilities and requirements. There may be additional duties, responsibilities and qualifications for this job.</span></p> <p><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>PHYSICAL DEMANDS</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>Why Mizzen+Main?</strong></span><br><span style="font-family: arial, helvetica, sans-serif;">At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.</span></p> <p>&nbsp;</p>